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out of 15 reviews
“Great Hotel with excellant service.”
Our Stay was very nice. The hotel resturants are excellant, the food and prices are great. Everything went very smooth. The hotel service was excellant. Every aspect of our stay was good. The location of the hotel is great, close to down town Dubai and the Airport.
“good hotel in general”
location is good - Employee efficient and reacts friendly
“A Wonderful Rough Diamond!”
I always stay at this hotel whilst in Dubai (usually on business) because from a price: quality perspective it is extremely competitive. The external appearance of the hotel, public areas and rooms themselves are pleasing and it avoids hosting noisy night clubs (often with dubious clientele) which makes it ideal for anyone wanting some peace and quiet during the night. Additionally the rooms and bathroom are quite large and spacious whilst the decor is fairly tasteful, even if the furniture/carpets can look a bit tired. The mini bar is well stocked and Wi-fi is free to all guests which is a huge plus! The location of the hotel is perfect- 2 minutes walk to Dubai Creek (ideal if you like having an evening stroll or to visit some other hotel nightclubs or restaurants in the area). Whilst breakfast is a fairly average affair, I've never minded because it is adequate and served by friendly staff. I have always found the staff great from Bell porter to Reception Desk to Duty Manager which is why I keep returning back to old friends! This hotel might appeal to guests who in general like boutique hotels but are prepared to settle for a bit less in terms of decor and ambiance.
Pros: 1) Room was good. 2) Hotel is not far from airport. 3) Staff was good. 4) Bathroom was big and clean. 5) Bed was comfy. Cons: 1) Airport drop off was not complimentary, charges AED 30. 2) TV in room was very small.
Good receptionist and bellman. Very good restaurants. No heater. Room is cold in the winter.
“Nice hotel with the best Japanese Restaurant in Dubai”
Im always using this hotel when i go to Dubai because its service is flexible and staffs are friendly and kind. Extra bed for kids will be provided in free of charge. Location is not so far from heart of Commercial area with Dobai Mall and Burju Khalifa. It is relatively near from Air port. There is a Avis rentacar office near from the hotel.
“Great service, but loud nightclub”
I had to book this hotel after missing a flight out of the Dubai airport. This was one of the few options available which were not very far from the airport, had free (included, I should say) wi-fi, and an airport shuttle. I did have to take a taxi TO the hotel from the airport, but there was a shuttle back when I left the next morning. Positives: The staff. From Joey the Filipino at the front door, to the lady (whose name I didn't get) who helped me at the front desk, everyone at this hotel gave great service. They got me a room quickly, set up my wake up call for the next day, and booked my shuttle to the airport the next morning. So, the service was great. The room itself was large, the bed was decently comfortable (not amazing, but decent) and the comforter was warm. AC didn't seem to want to switch from cold to warm, however. I, sadly, was on the second floor. This meant that the "boom-boom-boom" from the nightclub was very audible, as had been the construction banging, previously during the day. Restaurants were good, if a little pricey, but the service was good in the two I tried (the Italian restaurant and the Sushi). I'd say the hotel was worth $100 USD a night, but not the 130 I got charged.
The hotel was ok. I was expecting better quality. I think the rate of this hotel should be 3 or less. The hotel has good things too, the location was no far from the train station, and I like tha.
“Great hotel but one problem”
Everything except one thing about this hotel was amazing. There are multiple restaurants inside the hotel, a great Japanese restaurant, the default random restaurant with a variety of choices, a very tasty french steak restaurant, and finally a nightclub. The nightclub was the main problem as after a certain time every night the music would be blaring until 3am, so if you like to sleep this might not be the hotel for you.
“Good in a Pinch”
Dubai's hotels were full, owing to the confluence of Saudi and Iranian holidays. The Al Khaleej Palace was one of the very few that was available for a reasonable price. While the hotel has certainly seen better days, it is clean, it is safe, it is well-located, and the staff means well. The rooms are large, and are of a good standard. The bathrooms and related fixtures are fine. Do bear in mind that the in-house night club can be noisy, especially on Thursday and Friday nights, but, I had no trouble falling asleep. There are two in-house restaurants; I overheard compliments regarding both of them, though I did not eat in the hotel. My only real complaint is the mini-bar shakedown at checkout. It cost me at least 20 minutes, as management simply does not permit the reception/check-out clerk to believe customers' statements regarding mini-bar consumption, and no floor employees were available to verify my claim (the clerk privately apologized to me). Next time, I shall simply telephone the reception desk while I am packing prior to checkout, and ask that someone be sent to my room to verify mini-bar consumption (which, by the way, was zero). On the whole, and with the foregoing caveats, I recommend this place.