GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Guests can compete at tennis and squash, go for a cooling dip in the outdoor pool, and relax in the sauna, jetted tub and steam room. The Al Bustan Rotana - Dubai also has a private beach, children's play area, and boutiques, while those on business can use conference rooms with range of audio-visual equipment. Guests arriving by car can use private underground parking, and further practical amenities include a 24-hour front desk, laundry facilities, all-hours room service, currency exchange, computer rental, and multilingual concierge services.
Rooms
The four-floor Al Bustan Rotana - Dubai features 275 guestrooms with soft, neutral decor, rich patterned fabrics and wood furnishings, all of which include air conditioning, high-speed Internet access, safes, satellite television and minibars.
Room Amenities
Dining
Benihana - Serves a range of Japanese-American dishes including Sushi, Sashimi and Teppenyaki, prepared at the table in a modern, Japanese setting.
Blue Elephant - Designed with a traditional Thai village theme with huts, waterfalls and lush greenery, this relaxed restaurant serves a wide selection of Thai dishes.
Come Prima - Italian restaurant serving homemade pasta and seafood, along with an extensive wine list in an elegant, modern setting.
Gazebo - Located beneath the lobby dome and surrounded by greenery, serves snacks, drinks and light refreshments.
Mawal - Serves a range of authentic Lebanese dishes in a modern setting; evening entertainment includes belly dancing.
Rodeo Grill - American steakhouse restaurant in an elegant, intimate setting.
Choices – Buffet-style dining with a range of international dishes. Open daily for breakfast, lunch, and dinner.
Aquarius - Poolside bar serving light snacks and drinks.
Recreation
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Al Bustan Rotana - Dubai
of guests recommend
out of 13 reviews
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Showing 1 - 10 results (of 13) · See more Al Bustan Rotana - Dubai reviews
“Not impressed at all”
I booked one night at this hotel during my layover trip to Dubai. The room was for 3 people, my parents and I. Since we were going to be there only for a few hours, there was no reason to book 2 rooms instead. We arrived at around 1:30 am in Dubai Airport. Since I didn't have any Dirhams on me and the line in front of the ATMs seemed endless, I went to the Hotel's service at the airport and asked for their transportation (to be charged to the room). After a long wait in a parking garage, we were finally picked up by the hotel's vehicle. I was charged 60 Dirhams, and next day found out that a taxi would normally cost 7, so you get the picture, total ripoff from the start. We arrived at the hotel at 3 am. After checking in, went to our room that was nice, but only had one double bed in a very cramped room. I asked where they expected me to sleep since we are 3 people, and I was told that the bed will be brought in shortly. I waited about 30 min to get my bed (BTW this room was booked very well in advance so there was no reason for this). In the morning there were only 2 towels in the bathroom, so, I had to wait another 30 min to get a towel for a 3 person room that i also paid for to begin with. I called the front desk to complain, to hear "yes, you are right, I will speak to someone about this". That was it. Never again. Dubai is full of great hotels with good service, and this is not one of them for sure.
“5 minutes from airport”
Fair price for a quality hotel in Dubai. Enjoyed the food, pool and service. No suprises on my bill or with any part of my stay. This is the fifth hotel I have used in Dubai in 2011 and the most enjoyable.
“Rotana at its best.....”
Our 6 night stay at Al Bustan Rotana was excellent. The room was comfortable. The staff were extremely friendly. We had membership to the Club Rotana and the food was delicious. Breakfast was the best meal of the day. We spent our Christmas vacation there and it was awesome. Will recommend this to any one who wants to visit Dubai. Overall, one of our best hotel stays outside the US.
“Al Bustan Rotana - Dubai Review”
Outstanding Hotel, very close to the airport.
“Airport hotel”
Convenient for airport
“Traveler's Dream”
My room was very clean and extremely comfortable -- very much appreciated after a long flight. The hotel is very luxurious and has nice decor, and the hotel staff are very helpful and polite. I only spent a few hours at the hotel before departing the following morning, but all of my impressions are very positive.
“Memorable trip to Dubai”
Al Bustan Rotana was a quick 5 minute trip from the airport, which was appreciated after flying for 14 hours and arriving at 2 a.m. The hotel was modern and beautifully kept. There are four restaurants on the premises, two of which I tried (the Japanses steakhouse and the Thai restaurant) and which I enjoyed. My room was comfortable, with the exception of the shower stall which was very cramped. It was quiet at night, and happily there was no plane noise even though the hotel was so close to the airport. The breakfast buffet had good selection and quality, although the wait staff could be inattentive (e.g. coffee refills). The hotel is not near any attractions, so having your own car or taking a reasonably priced taxi is required. (The main attractions such as the Burj Khalifa, Gold Souk, Madinat, etc. are spread out enough that some car/taxi travel is required no matter where you stay, at least until the metro is completed.) The concierge was very helpful with day tour bookings, advice, etc. In all a pleasant experience.
“Not bad, but not as good as expected.”
I stayed there twice. First time, in a non-smoking room where the windows can't be opened. Second time I had a smoking room with a door to the pool area. I don't understand why I got fruits every day in the first room, while none of them in the second room. Moreover, it was really a big issue to get the proper number of towels in the room: I had to ask for extra towels but, when changed, I would get fewer back. I ended up picking the towels from the cleaner's trolley on the corridor.
“Very Comfortable”
As a female traveling alone I felt very comfortable in this hotel. Be sure to check with the hotel to understand what the facility hours are if you are interested in using the pool or business club. I got in late, so had limited time and the pool was not open. Breakfast was absolutely wonderful in the hotel restaurant.
“Great Loc ation and Service”
I have stayed here a number of times and most recently spend a number of weeks at this hotel using the Expedia Best Rate which the Hotel itself cannot match!!! The staff are very courteous and helpful from the Greeter at the Door to the excellent Lobby Cafe wait staff. There are a number of good restaurants in the Hotel from the Excellent Rodeo Steakhouse to the Thai and Lebanese restaurants and it even boasts a Benihana if you are in the mood to be entertained. There is an excellent Bodylines Gym and an outdoor pool if you can handle the Dubai summer heat. The Hotel is so close to the Airport that it is an excellent choice for a traveler over-nighting in Dubai while waiting for a connection. It is close to the old Dubai and close to the new Dubai and Festival City Malls so shopping is a breeze! I will stay there again when I go back!
Showing 1 - 10 results (of 13) · See more Al Bustan Rotana - Dubai reviews
Al Garhoud Rd Po Box 30880 Dubai, 30880 United Arab Emirates
Nearby Points of Interest
The closest major airports to Al Bustan Rotana - Dubai are:
Dubai (DXB-Dubai Intl.) - 0.7 km / 0.5 mi
Dubai (XNB-Dubai Bus Station) - 8.4 km / 5.2 mi
The preferred airport for Al Bustan Rotana - Dubai is Dubai (DXB-Dubai Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Deira, Dubai, United Arab Emirates: On the north side of Dubai Creek, Deira is an interface between the high-rise business city and the traditional Arab trading port. Modern malls give way to ancient souks selling silks, spices, gold, perfumes, and a lively fish market. A broad waterfront promenade leads past the dhow wharf, where the wooden vessels offload their cargos. Beyond lie the dhow boat-building yards, and Dubai Creeks ritzy golf and yacht club.
Al Garhoud Rd Po Box 30880 Dubai, 30880 United Arab Emirates
