Lobby lounge

Reviews of The Westin Book Cadillac Detroit

4 out of 5
The Westin Book Cadillac Detroit
1114 Washington Blvd, Detroit, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 64 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene, Chatham

Travelled with partner
Liked: Staff & service, property conditions & facilities
Thank you very much for a wonderful evening at Westin Book Cadillac Hotel! Great friendly efficient service snd welcoming reception! Our room was beautiful clean and comfortable! The facilities fabulous! We enjoyed a delicious dinner at the Sullivan Restaurant and great coffee and cappuccinos from Starbucks all on the property. Great valet service with parking our car …everything was great. Thank you so much. We will be back and we have already recommended it to others!!
Stayed 1 night in Mar 2024

10/10 Excellent

eric

Business traveller, Travelled with partner
Liked: Amenities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Syed Taha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you everyone for making mine and my wife stay beyond what I could have expected. The surprise I received with the upgraded room and redwing souvenir I was blown away, it was even better that the redwings won in such amazing fashion, but having the hotel walking distance from the stadium and even the lions stadium is such a wonderful convenience factor. The hotel is beautiful and accommodating. Their pool and fitness center is a bit underwhelming considering everything else is designed so well. Our stay was fabulous and will be back in the fall for a lions game!!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Westin Book Cadillac Detroit property was very luxe experience.
Stayed 3 nights in Feb 2024

4/10 Poor

Andrew

I didn't stay there
Stayed 2 nights in Feb 2024

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice weekend getaway in the heart of Detroit. Unfortunately the pool was closed and we couldn’t get complimentary wifi as in most other hotels, but a nice stay overall
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST! I stayed here for 4 nights to watch local sports (LGRW). Clean, friendly staff, and in an amazing location. You can walk to restaurants, stadiums and shopping outlets. I am coming back again next month and I didn’t even debate where to stay. Already booked again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Anthony F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non speaking english staff in hosue keeping is a challenge
Stayed 4 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
This was so beautiful! I have no complaints. It was so beautiful
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, room was nice and updated! Pool area was also nice and appreciated by our children!
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay, Etobicoke

Stayed 1 night in Dec 2023

10/10 Excellent

Chanae

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Westin, very clean rooms and comfy beds. It exceeded our expectations. Will definitely be back!
Stayed 1 night in Dec 2023

6/10 Okay

Julia

Stayed 2 nights in Dec 2023

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful place to stay at.
Stayed 1 night in Dec 2023

10/10 Excellent

Jihad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great; especially Kaleea at the front desk
Stayed 1 night in Nov 2023

8/10 Good

SHERRAN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint I have is we were unable to get room service both times we called. Told it was unavailable. The menu in our room was outdated per the Motor Bar staff. Everything else was great and the hotel is beautiful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel met my expectations
Stayed 1 night in Nov 2023

8/10 Good

PABLO

Stayed 1 night in Nov 2023

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained. The room smelled wonderful and was exceptionally clean.
Stayed 1 night in Nov 2023

2/10 Terrible

Mark

Stayed 2 nights in Nov 2023

10/10 Excellent

Rashad

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Beautiful place
Stayed 1 night in Oct 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Elaine

Liked: Staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Ernest

Travelled with group
Disliked: Staff & service
Do not eat at Sullivan's. They did not even have a bead basket. Everything was price separately. I am surprised they did not charge for a glass of water. The exception was the server Taylor, she was impressive and professional.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 3 nights in Oct 2023

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and location are amazing! We stayed in a remodeled room that was beautiful. The pool and hot tun were closed, that was a bummer! Lots of remodeling happening! The check in was delayed by a couple discussing Bonvoy. More staff would have been more appropriate. Bar was great!
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Unfortunately there are homeless in the city. Just like so many other cities but we will be returning. Detroit rocks.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delayed check-in
Check in was delayed by one hour. Also, having to pay for WiFi for a $400 hotel room is unacceptable.
Stayed 1 night in Aug 2023

8/10 Good

Douglas

Stayed 1 night in Aug 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great, comfortable stay
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- ugly new renovations
Wonderful hotel! Unfortunately the renovations the hotel is making are unattractive and not in the same style or quality as the last renovations- but other than having to over look some ugly cushions, a weird modern living wall, and some pastel Jetson’s styled new furniture- it is a great hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Ryan, White Lake

Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was beyond dirty… figured since I paid $1000 a night it would be fine but the place was absolutely filthy. Stained carpets, dirty blinds, pubes on my toilet, mould in shower. I wanted to get in my car and drive home but couldn’t as we had a few drinks so we were forced to stay here. Never again.
Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel- lobby renovation was just finished the day before. Liked the seating arrangement in the lounge-plenty of space for groups to hang out together. Food at conference provided at hotel was excellent. Very quiet for sleeping. Convenient location for additional restaurants in the area. Impressed they had my room ready at 1:30.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023