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Reviews of Sudamala Resort, Sanur

4.5 out of 5
Sudamala Resort, Sanur
Jl. Sudamala No. 20, Sanur, Denpasar, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 269 out of 384 reviews" "
Rating 8 - Good. 93 out of 384 reviews" "
Rating 6 - Okay. 15 out of 384 reviews" "
Rating 4 - Poor. 4 out of 384 reviews" "
Rating 2 - Terrible. 3 out of 384 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible!!!! So happy and nice!!! The hotel is beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and the staff was very kind and helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and friendly staff in all areas. Great breakfast served a la carte. Nicely appointed rooms. Good sized pool. Although not on the beach it is not far away and once there they have their own area. Close to restaurants and supermarket. A fantastic stay and will definitely return.
Stayed 4 nights in Feb 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, a little off the beaten track and catering for the more discerning crowd. We shared a palatial room that was very affordable. The staff are sensational. Highly recommend if you don’t want the standard intercontinental experience, but something a little more boutique
Stayed 9 nights in Jan 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Christopher

Stayed 8 nights in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ambience
We loved Sudemala suites with its lovely ambiance and attention to detail. The pool area was relaxing, quiet and a good size. Our room was lovely with easy access to the pool and traditional decor. A great location in the quieter part of Sanur and close to beach and eating places.
Stayed 1 night in Jul 2023

10/10 Excellent

JOHN BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant
We've stayed here twice now. The place has a nice quiet lovely elegance about it. As soon as you walk off the street the peacefulness is so welcoming. The decor of the rooms, the art work throughout the place, the ceramic lighting and all the fit out is beautiful. The staff are there but not in your face. Even though it was full it seemed like the place was essentially ours.
Stayed 2 nights in Jun 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only had 1 night at this hotel but would definitely return. Staff were great, room was lovely and spacious and the food in the restaurant was very good. Excellent overall
Stayed 1 night in May 2023

10/10 Excellent

Stephanie

Stayed 9 nights in May 2023

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a gorgeous boutique hotel in the heart of Sanur. Amazing staff, beautiful gardens and lovely spacious rooms.
Stayed 1 night in Mar 2023

10/10 Excellent

Ikbal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious villa with a beautiful central courtyard and pool. Serene and pristine condition with beautiful artwork, statues and water features. Hotel will leave you with a night time story every night on your bed which is a nice touch. Beach is only a five minute walk from the hotel with plenty of places to dine. The only complaint is if you book including breakfast, they do not include a sweet dish. However the Breakfast is nice with fresh juice served
Stayed 2 nights in Mar 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Sanur
We had one night at Sudamala before an early morning flight. Service was excellent and we loved all the little extra touches like the turn down service and bed time story. The location was great, walkable to the beach and a variety of restaurants and bars. The room itself was pretty good but could use a bit of refresh. And although the door was very beautiful it did not provide much sound proofing to the neighbouring rooster who started up at 3:30am (we unfortunately did not have ear plugs). We would recommend and stay again for longer next time.
Stayed 1 night in Mar 2023

8/10 Good

Jeanne

Liked: Amenities, property conditions & facilities
The property is lovely. The bed/pillows the most comfortable we’ve had in Bali. The pool is great for lap swimming. Unfortunately, the room was very damp. The bedding feels damp to the touch. Nothing dries. They need dehumidifiers here.
Stayed 4 nights in Feb 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. The attention to detail is phenomenal and it’s beautiful everywhere you look. Very comfortable with excellent service. One of my all time favorite hotels!
Stayed 3 nights in Feb 2023

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, comfortable rooms, in a great area close to restaurants and beach/boardwalk.
Stayed 2 nights in Jan 2023

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Sudamala Villas. Price location service and size of rooms made our stay more than we expected. Will stay here next time we’re back in Sanur. Mitch

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to like about this place! Location, staff, facilities and the size of rooms for the price is 5 star. I’ll be back and I’ll be telling all of my friends to stay here too. Best money for value I’ve had in all of Asia to date in 25 yrs of travelling. Thank you. Andrew
Stayed 2 nights in Jan 2023

8/10 Good

Jacqueline

Stayed 4 nights in Oct 2022

10/10 Excellent

LING LUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and quaint property, well-appointed facilities with pool, spa and restaurant. Beautiful garden. Helpful and friendly staff. Highly recommended
Stayed 5 nights in Dec 2022

10/10 Excellent

Jeff

Stayed 1 night in Nov 2022

10/10 Excellent

Michelle

Stayed 5 nights in Oct 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the Sudamala was great! I would definitely recommend!!!
Stayed 1 night in Oct 2022

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

David

Stayed 2 nights in Oct 2022

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jonathan

Stayed 4 nights in Aug 2022

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place and location. Traditional and luxurious. Information from staff not the best ie. Senur harbour boat booking- no ticket, boat name, instructions & do not take anything near monkeys!
Stayed 2 nights in Aug 2022

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff made us feel like family. Absolutely terrific
Stayed 10 nights in Jun 2022

8/10 Good

Derar

Stayed 10 nights in May 2022

10/10 Excellent

henny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Mimi, HK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My mattress is bad, make me backaches since 1st night. They tried to adjust another one. but still not good. i would suggest they buy new ones. Time to improves. And the workers forgot to lock my door after work. I complained to Dayu, Reception Manager. She is helping us to follow up. And offered us a complimentary car to airport on our departure. That's nice. But the mostly important thing is to ensure that we feel safe to stay at this time of Coronavirus outbreak.
Stayed 4 nights in Feb 2020

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Sudamala!
I'm so glad we found Sudamala in Sanur. We only stayed for 1 night, unfortunately, and wish we'd had more time. We arranged airport transportation ahead of time via email and were able to get a boxed breakfast for an early morning departure; all requests were seamless and the communication was great. The grounds were quite beautiful and our room was spacious, clean, and comfortable. Staff couldn't have been nicer or more accommodating. Would definitely recommend.
Stayed 1 night in Feb 2020

10/10 Excellent

jaap, Victoria, Canada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the absolute wonderful staff, the above average breakfast and dinning experience to the exceptional grounds and beautiful, spacious room, a stay at the Sudamala made you feel like royalty. Very well located and a short 5 minute walk to the beach, staying in this resort was pure delight and pleasure. It doesn't get much better than this.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsanitary, mattress pad was filthy on the three rooms I was shown. Blood stains, urine stains, hair on all the bedding
Stayed 1 night in Jan 2020

10/10 Excellent

Tonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Putri on 9 Jan 2020
Dear Tonny, Warmest greeting from Sudamala Suites and Villas, Sanur. Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcoming you back again staying with us in the future! Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. All the staff are unbelievably friendly and helpful and make you feel at home. We had garden suite 313. Spacious room, big bid, open air bathroom. The pool area is beautiful and the pool temperature is tepid and refreshing. We took advantage of the spa every day with different massages and baths. The beach is a 5 minute walk away with chairs and umbrella. If you are looking to de-stress, this is the place for you. Thank you
Stayed 4 nights in Dec 2019
Response from Putri on 19 Dec 2019
Dear Sir or Madam, Warmest greeting from Sudamala Suites & Villas, Sanur. Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcoming you back again staying with us in the future! Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

10/10 Excellent

Maureen, Hallam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and the accommodation was just like the brochure. Wow. Food was fabulous and the bed was so comfortable.
Stayed 7 nights in Nov 2019
Response from Putri on 2 Dec 2019
Dear Maureen, Warmest greeting from Sudamala Suites and Villas Sanur. Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcoming you back again staying with us in the future! Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Great location, fantastic staff , beautiful setting would definitely recommend
Stayed 2 nights in Nov 2019
Response from Putri on 11 Nov 2019
Dear Sir or Madam, Warmest greeting from Sudamala Suites & Villas, Sanur! Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcoming you back again staying with us in the future! Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

8/10 Good

Raelee

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place to stay. Affordable and so close to the beach, shops and restaurants. I’ll definitely be back there soon
Stayed 4 nights in Oct 2019
Response from Putri on 21 Oct 2019
Dear Sir or Madam, Warmest greeting from Sudamala Suites & Villas, Sanur. Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcoming you back again staying with us in the future! Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean, grest staff. Good pool service. Excellent breakfast.
Stayed 6 nights in Oct 2019
Response from Putri on 17 Oct 2019
Dear Sir or Madam, Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcoming you back again staying with us in the future. Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful plants, lovely doors, fabrics, art works, staff uniforms, quiet ambience, very tasteful decor
Stayed 2 nights in Oct 2019
Response from Putri on 10 Oct 2019
Dear Sir or Madam, Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcoming you back again staying with us in the future! Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sudamala is a beautiful peaceful resort with wonderful employees Big clean rooms, and a good location 💜💜💜
Stayed 8 nights in Sep 2019
Response from Putri on 14 Sept 2019
Dear Sir or Madam, Warmest greeting from Sudamala Suites & Villas, Sanur! Thank you very much for taking the time to review our property. Our team working hard to get guest satisfy and happy to stay with us and we all look forward to welcome you back again staying with us in the future! Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Putri on 14 Sept 2019
Dear Sir or Madam, Warmest greeting from Sudamala Suites & Villas, Sanur! Thank you for sharing your experience stay at Sudamala Suites & Villas, Sanur. Lovely to hear that you had a great stay in Sudamala Suites & Villas, Sanur, hope you enjoy every moment during your stay and your holiday in Bali. Thank you and we are looking forward to welcoming back you in near future. Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Putri on 3 Sept 2019
Dear Sir or Madam, Warmest greeting from Sudamala Suites & Villas, Sanur! Thank you for sharing your experience stay with us. Have a pleasant day and we all look forward to welcoming you back again staying with us in the future! Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from Putri on 21 Aug 2019
Dear Mr. Peter, Warmest greeting from Sudamala Suites & Villas, Sanur! Thank you for sharing your experience stay at Sudamala Suites & Villas, Sanur. Lovely to hear that you had a great stay in Sudamala Suites & Villas, Sanur, hope you enjoy every moment during your stay and your holiday in Bali. Thank you and we are looking forward to welcoming back you in near future. Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

10/10 Excellent

Julia Castro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING hotel, even more AMAZING staff
We’re a Danish couple travelling through Indonesia for 3 weeks. Our stay at the Sudamala is the best we’ve had so far. We wish we could have stayed all three weeks. The staff is beyond amazing. So welcoming, helpful, kind. Words cannot describe. We stayed on a Deluxe Suite Garden View. Big, beautiful, homely. So stylish! Restaurant, pool, spa also amazing. But the staff is what made us have the best experience. Thank you so much. Rasmus and Julia
Stayed 1 night in Jul 2019
Response from Putri on 28 July 2019
Dear Julia Castro, Thank you for staying with us, your home away from home in Sanur, Bali and appreciate also your kind review Such a pleasure to read that your overall satisfaction of your stay as our commitment to provide guests the best and memorable stay experience. We hope that enable to welcoming you back and making us as your home in Bali. Best Regards, The Management Sudamala Suites & Villas Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia