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Casa de Mama Cusco Recoleta

3.0 star property
Travelers can relax on the rooftop terrace with its stunning views or find a peaceful moment in the garden after exploring the historic Plaza de Armas

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Casa de Mama Cusco Recoleta, in Cusco Historic Center, offers a continental breakfast to start your day before exploring. Enjoy in-room WiFi to share photos and practical dry cleaning services for longer stays.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room

Standard Room

  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi
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About the area

Map
Calle Recoleta Pantaccalle 388, Cusco, Cusco, 084

Getting around

  • Cusco Wanchaq Station
    14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    7 min drive

About this property

Casa de Mama Cusco Recoleta

  • Hotel located in Cusco Historic Center
  • Close to Plaza de Armas and San Pedro Market, Casa de Mama Cusco Recoleta provides free continental breakfast, an airport shuttle and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • Additional perks include:
    • Breakfast (surcharge), free train station pick-up and a round-trip airport shuttle (surcharge)
    • A 24-hour front desk, coffee/tea in reception and a front desk safe
    • Luggage storage, multilingual staff and smoke-free property
  • Room features
  • All guest rooms at Casa de Mama Cusco Recoleta have amenities, such as free WiFi.
  • Other amenities include:
    • Bathrooms with showers
    • Balconies, communal kitchens and rollaway/extra beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Shopping centre shuttle (surcharge)

Food and drink

  • Breakfast available for a fee
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Shared kitchen access

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 10 AM; check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 25 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20527442703

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Frequently asked questions

Is Casa de Mama Cusco Recoleta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa de Mama Cusco Recoleta?

Casa de Mama Cusco Recoleta doesn't offer parking.

What time is check-in at Casa de Mama Cusco Recoleta?

Check-in start time: 10 AM; check-in end time: anytime.

What time is check-out at Casa de Mama Cusco Recoleta?

Checkout is at 10 AM.

Does Casa de Mama Cusco Recoleta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 25 per room applies.

Where is Casa de Mama Cusco Recoleta located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of San Blas Church and Plaza de Armas. Plaza San Blas and Hatunrumiyoc are also within 5 minutes. Cusco Wanchaq Station is 14 minutes by foot and San Pedro Station is 19 minutes.

Can I cancel my reservation for free at Casa de Mama Cusco Recoleta and receive a full refund?

Yes, Casa de Mama Cusco Recoleta offers free cancellation on select room rates, because flexibility matters! Please refer to Casa de Mama Cusco Recoleta cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa de Mama Cusco Recoleta Reviews

7.6

Good

7.8

Cleanliness

7.4

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 94 reviews
Rating 8 - Good. 38 out of 94 reviews
Rating 6 - Okay. 21 out of 94 reviews
Rating 4 - Poor. 7 out of 94 reviews
Rating 2 - Terrible. 4 out of 94 reviews

Reviews

Verified

8/10 Good

Slh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a little off the beaten track but we enjoyed the walking in to town. It gave us the opportunity to see the city. The staff were very friendly and helpful. It's pretty basic but clean and comfortable. We'd stay there again.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
I really appreciated the fun, relatively quiet atmosphere. The only complaint I had was that the water in the shower was either scalding hot or freezing cold and changed randomly. The staff was very helpful, however, and we received free taxi service to and from the airport because we were changed from the original Casa de Mamá to the Recoleta due to construction.
Stayed 6 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly as expected. Comfortable and the staff were reasonably helpful.
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It smelled oddly of smoke. It was freezing cold, and the comforter was too dirty for me to want to pull up too close to my face. At least there was hot water.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A bit noisy. Hot water for not 5 minutes in shower.
Verified

10/10 Excellent

Matthew

Liked: Staff & service

Great hotel, located very close to sights!

Nice breakfast in the mornings. Rooms can get a bit hot or cold. Very basic room, TV doesn't work. But overall, great value for the price!
Verified

8/10 Good

Arturo

Liked: Cleanliness, staff & service

Hotel un poco escondido pero comodo

La ubicación del hotel es céntrica, pero es un poco difícil llegar porque son muy estrechas las calles y circulan continuamente automóviles. El Hotel tiene buena atención, limpio en general aunque la habitación tenía problemas con las llaves de la bañera, daban o agua muy caliente o agua fría, sin punto intermedio. El desayuno es sencillo y preparado al momento.
Verified

2/10 Terrible

Mr. V.

Disliked: Cleanliness, property conditions & facilities, room comfort

I DID NOT STAY!!!

THE HOTEL IS LOCATED ON A DIRTY STREET WITH PILES OF GARBAGE IN THE CORNER, NOT ACCESIBLE BY CAR. THE CAR CAN NOT REACH THE ENTRANCE OF THE HOTEL. THE NEIGHBORHOOD IS TERRIBLE AND DANGEROUS. THE ROOMS BELONG TO A HALF STAR HOTEL. IMMEDIATELY AFTER CHECKING THE LOCATION,CONDITION OF THE ROOM AND STREET I INSTRUCTED MY TAXI TO TAKE US TO ANOTHER HOTEL. I CANCELLED MY RESERVATION IN PERSON AND BY EMAIL TO EXPIDIA. I STAYED AT THE EUREKA HOSTAL
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good stay

Staff were not friendly, room could have been fair better cleaned.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Personal muy amigable en hotel sencillo

Buena opción por el precio y ubicación, solo es importante aclarar a los turistas que los coches no llegan a la puerta, por lo que el equipaje hay que cargarlo casi 100 metros
Verified

8/10 Good

Tokihiko

Liked: Staff & service

キッチンが使えるよ

キッチンにガス、冷蔵庫、電子レンジ、もちろん水道も有り、自由に使わせてもらえました。とっても助かりました。2日とも、朝04:30・04:00の出発でしたが、ちゃんとフロントに起きてきて、ドアを開けてくれました。
Verified

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities

Comodo pero la calle para llegar al hotel es sucia

La habitacion fue comoda, el personal con excelente calidad y muy serviciales. Pero la calle recoleta para llegar al hotel es peatonal es larga y esta llena de desechos y malos olores. No es nada agradable
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Casa de Mama

Staff were friendly and email communication was very good. Hotel was located down a quiet alley way approx 10 minutes walk rom the centre. Room was clean. Breakfast was a basic, simple bread/eggs and coffee. As a overnight stay before embarking on one of the many trips i.e machu piichu this was a good, inexpensive , basic and safe hotel.
Verified

10/10 Excellent

Aleyda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hostel. Close to everything.

It was really nice experience to find this hostel. It is as it looks on the web site. The staff is wonderful and very attentive. I will recomend this hostel to everyone
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service
Hôtel a proximité du centre historique Gérante très sympa, disponible et bonne conseillère
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to Cusco centre

Staff were very helpful and could not do enough for us.
Verified

6/10 Okay

Ross Mery

Acogedor y cerca del centro de cuzco

Es un hotel que está bien en cuanto precio y lugar, y los servicios para mí era el necesario. Por lo que volvería para futuras vacaciones!
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

down an alley have to dodge waste and construction

2 star at best, lumpy old pillows, low water pressure for shower clean and functional.
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what you need and close to the action

Finally! A hostel with hot showers! Clean, quiet and close to everything
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet, neat & clean

About a 15 minute walk from main squares. It was in a bit of a sketchy area, but the security was great. Staff friendly and accommodating
Verified

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good

Would not stay there again. Hotel in poor condition and located down an alley that one has to dodge the dog droppings (be extra vigilant in your dodging at night). Reasonably close but still a walk to the center.
Verified

6/10 Okay

MARIA JOSE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e bom!

Casa de Mamá é muito simples, porém o atendimento foi muito bom. Deixamos as malas guardas no hotel para fazermos pernoite em outras cidades e foram de extrema confiança.
Verified

8/10 Good

João Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchego com simplicidade

O Hotel Casa da Mamá não pode ser considerado um hotel de luxo. Pelo contrário é um hotel muito simples, porém muito aconchegante. A alegria com que os funcionários nos atentem é simplesmente fora do comum. Sempre com sorrido no rosto. Sua localização é num lugar bem tranquilo e não muito distante do centro e da Praça das armas de Cuzco. Eu recomendo. Para quem num busca luxo e quer pagar o justo para estar em Cuzco é uma boa pedida. Valeu minha estadia por lá.
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

ホテル情報がだいぶ違いました

まず駅への送迎が無料と書いてあるにも関わらず12ソルとられました。送迎依頼のメールも2度送ったのに無視。心配になり宿泊日前日に泊まっていたホテルの方に確認の電話してもらったところワンチャック駅から遠くないから歩いてこいとのこと。なのに夜に12ソルで迎えに行くとメールが入り無料ではないのかときいたところそんなことで口論したくないとばっさり。またホテル内のwifiは故障中で使えませんでした
Verified

10/10 Excellent

cj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hostel

Very clean, friendly staff. The beds were a little bit hard but sleep like a baby anyway