Crystal Caves Tours and Activities

Amazing place, rooms were spotless and the service was incredible, made us feel right at home. Pool a ripper as well, thanks for a great week

The grounds, pool, and location are 5 stars. The unit, we were in was 2 stars. The units are individually owned and the quality is dependent upon the owner. My sister and i booked the same "superior" 2 bedroom apartment. The layout is the same. The quality was polar opposite. Our unit, 40, has not been updated since at last 1990 and not painted in the last 5 years. Mold and rust in both bathrooms. A broken curtain in the living room providing no way to block out a clear view from the courtyard into our entire unit. We could not use the living space after dark. The king size bed was two twin cots pushed together and held in place by a thin fitted sheet. The front desk did ask if we would like to switch units. We declined as we only had 2 more nights and did not want to repack. Unit 38 was recently fully renovated and was lovely. Good luck rolling the dice on which unit you receive as they charge the same for less then motel quality as they do for hotel quality.

Great place - I would definitely stay here again, right in the heart of Palm Cove. Only downside was heater in pool was not working the second week of my stay, though I know they were trying to get it fixed - I'm sure it's good by now. Beautiful grounds, loved the balconey, the "library", laundry. Even provided a rack for drying clothes and an umbrella in my unit. Great place!