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Property was kept up well. The only thing that was missing in the room was hooks to hang things on.
Kristen
Stayed 2 nights in May 2024
6/10 Okay
Glen
Travelled with family, Travelled with partner
28 May 2024
Liked: Amenities
Disliked: Property conditions & facilities
The A/C unit would only blow cold air on high and couldn't be adjusted to either lower the fan or raise the temperature.
Sold parking spots to people not registered at hotel but wanting access to the beach which limited the ability for those who were staying at the hotel closer access.They should rope off an area in the far end of the parking lot for those individuals paying to go to the beach.
The walls seemed so thin as to hear the conversation from the rooms next door. Unfortunately it happened to be screaming kids.
I expected to see a more presentable check-in seeing as to the quality of a Hilton property.
I would not recommend this hotel and will stay elsewhere in the area next time.
The room that was provided jad NO windows. There was no warning that this was the case. This is totally unacceptable and something I never would have expected from a Hilton. I didn't even know this was possible in the United States. Especially in a beach town.
Gary
Stayed 3 nights in May 2024
Response from Jamie on 8 May 2024
We are sorry that your experience at Hilton Cocoa Beach Oceanfront didn’t quite match your expectations. We work hard to provide comfort and great amenities for our guests, and I am truly sorry that we fell short of that during your stay with us. I hope we have the opportunity to make it up to you in the future.
6/10 Okay
Glynis
5 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was adequate
Glynis
Stayed 1 night in May 2024
Response from Jamie on 7 May 2024
Thank you for staying with us, Glynis! We appreciate your feedback.
Nice hotel, with a cool bar and beach area. Charging for parking in their own parking lot was a little cheesy especially after paying 300 for a room. Overall not bad but wouldn’t stay again.
Jon
Stayed 1 night in Apr 2024
Response from Jamie on 28 Apr 2024
Thank you for staying with us, Jon! We appreciate your feedback.
8/10 Good
Emma
25 Apr 2024
Emma
Stayed 2 nights in Apr 2024
Response from Nichole McCarthy - Director of Rooms on 16 May 2024
The only thing we didn't like was the parking and that we should have to pay for parking. Many people that weren't staying at the hotel parked here and left us having to park far from the hotel. Everything else was wonderful. Staff was very nice and accommodating. Beautiful renovated property.
Christine
Stayed 2 nights in Apr 2024
Response from Jamie on 23 Apr 2024
Thank you for staying with us, Christine. We appreciate your feedback!
Our room was dirty upon arrival. Walls are paper thin, my kids woke up multiple times throughout the night hearing the doors slamming all down the hall. We booked 2 nights oceanfront and sadly our window was so dirty that you couldn’t even take a photo of the ocean. We ended up booking next door and it was 10/10 at the resort on cocoa beach
Sophia
Stayed 2 nights in Apr 2024
Response from Jamie on 22 Apr 2024
Thank you for bringing this issue to our attention, Sophia. This is uncharacteristic of our hotel, and we are always looking for ways to improve our guest experience to ensure a rewarding stay. I truly apologize that we fell short of that during your time with us.
I loved the view of our room!!!!
We had the view window of the beach from the front and side. Also the staff was extremely attentive and informative. Thank you. ;-)
Everett G.
Stayed 4 nights in Apr 2024
Response from Jamie on 21 Apr 2024
Thank you for staying with us, Everett! We appreciate your feedback!
The covers, sheets and pillowcases were not changed.
Latosha
Stayed 2 nights in Apr 2024
Response from Nichole McCarthy - Director of Rooms on 17 Apr 2024
Latosha,We would appreciate additional information regarding your review so that we can look into this further. All sheets, covers, and pillowcases are changed between guests but only changed by request or every 4th day while in house. We look forward to hearing back from you.
Loved that there was a beach bar and an outside bar and restaurant. We were able to watch NCAA semifinals and just generally had a great time. Thank you!
Lia
Stayed 4 nights in Apr 2024
Response from Jamie on 14 Apr 2024
Thank you for staying with us, Lia! We hope to see you again in the future.
10/10 Excellent
Edward
12 Apr 2024
Edward
Stayed 1 night in Apr 2024
Response from Nichole McCarthy - Director of Rooms on 2 May 2024