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Reviews of Hotel Montreal

5 out of 5
Hotel Montreal
363 Montreal Street, Christchurch, Canterbury

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 187 reviews" "
Rating 8 - Good. 35 out of 187 reviews" "
Rating 6 - Okay. 18 out of 187 reviews" "
Rating 4 - Poor. 4 out of 187 reviews" "
Rating 2 - Terrible. 1 out of 187 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay at Hotel Montreal. The rooms are large and well furnished- especially being so close to the city centre. The staff all deserve special mention- literally every person we spoke to was helpful, warm and kind. One of our favourite hotels on a 2 month trip.
Stayed 2 nights in Mar 2024
Response from Tiffany - Reservations on 19 Mar 2024
Dear Sarah,Thank you for your wonderful feedback, we are so pleased to hear that you enjoyed your overall stay at the hotel. We do hope that we can welcome you in the future

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2024
Response from Tiffany - Reservations on 19 Mar 2024
Dear Steve,Thank you for your feedback - we are so thrilled to hear you enjoyed your stay.We hope we can welcome you back

8/10 Good

Jovica, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast is way too expensive so we didn’t have it, otherwise we would have breakfast. Room was good but some stale smells was lingering, maybe because of the carpet. Staff was great and e-bike option was great
Stayed 2 nights in Mar 2024
Response from Tiffany - Reservations on 19 Mar 2024
Dear Jovica,Thank you for your feedback, we are currently reviewing pricing + menus for our food & beverage offering. We are pleased to hear that you enjoyed the e-bikes. We do hope that we can welcome you again

10/10 Excellent

Ellen, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior suite: Very nice bed with ironed sheets. Warm floor and double sinks in bath. Other conveniences include lighted closets, a safe, good Wi-Fi, kitchen and balcony. Wonderful bar and restaurant on the premises. Staff was fabulous. Laundry facilities were the only thing we missed. Highly recommend.
Stayed 4 nights in Mar 2024
Response from Tiffany - Reservations on 19 Mar 2024
Dear Ellen,Thank you for your outstanding feedback, we are so pleased that you enjoyed the many amenities in your room. We hope that we can welcome you again soon

6/10 Okay

Rachel

Stayed 1 night in Feb 2024
Response from Tiffany - Reservations on 10 Apr 2024
Dear Rachel,Thank you for your feedback, we hope that we can welcome you again soon

10/10 Excellent

Paul

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, staff, food and coffee!
Stayed 3 nights in Feb 2024
Response from Tiffany - Reservations on 19 Mar 2024
Dear Paul,Thank you for your outstanding feedback, we are so pleased to hear that you enjoyed your stay

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Love this place, great people on staff, great room, great location. Will stay there next time, too.
Stayed 2 nights in Jan 2024
Response from Tiffany - Reservations on 19 Mar 2024
Dear Thomas,Thank you for your excellent feedback, we are so pleased to hear that you enjoyed your stay. We are looking forward to welcoming you back

10/10 Excellent

Kana, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Tiffany - Reservations on 19 Mar 2024
Dear Kana,Thank you for your lovely feedback - we hope we can welcome you again soon

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking on site and easy walk to restaurants and shops. Staff and room all very nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Elizabeth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, friendly and helpful staff and dog friendly
Stayed 2 nights in Dec 2023
Response from Tiffany - Reservations on 19 Mar 2024
Dear Elizabeth,Thank you for your excellent feedback, we are pleased to hear that you enjoyed your stay. We hope we can welcome you again

10/10 Excellent

Don, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with a cozy vibe in a great location within easy walking distance of many sights and shops. Warm, friendly management and staff always ready to help.
Stayed 10 nights in Dec 2023

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room and bathrooms. Great comfortable bed and pillows. Friendly staff at the reception counter and restaurant. Special thanks to Gin (reception) who helped with dinner recommendation and reservation at Tutto Bene and Patrick at the restaurant who welcomed and looked after us during breakfast. If I visit Christchurch I will definitely return to Hotel Montreal.
Stayed 1 night in Dec 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Churchill hotel
Here’s the deal. I spend over 200+ nights in hotels a year. Marriotts are my go to. This hotel was one of the finest places I’ve ever stayed in. I would serious choose this over a Four Seasons. Beyond clean, plenty of room, remodeled. Didn’t mention the heated bathroom floor? Staff from checkin to the bar were amazing.
Stayed 1 night in Nov 2023
Response from Tiffany - Reservations on 7 Nov 2023
Dear Glen,Thank you for your outstanding feedback - we are thrilled to hear that you enjoyed your stay with us. We hope that we can welcome you back soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tiffany - Reservations on 7 Nov 2023
Dear Michelle,Thank you for your wonderful feedback, we are pleased to hear that you enjoyed your stay. We hope we can welcome you again soon.

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Tiffany - Reservations on 5 Sept 2023
Dear Janis,Thank you for your wonderful feedback - we are pleased to hear that you enjoyed your stay

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly staff, was a pleasure to stay at the hotel Montreal
Stayed 5 nights in Aug 2023
Response from Tiffany - Reservations on 28 Aug 2023
Dear Melissa,Thank you for your wonderful feedback, we are so pleased to hear that you enjoyed your stay. We hope that we can welcome you again in the future

10/10 Excellent

L

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Tiffany - Reservations on 15 Aug 2023
Dear L,Thank you for your excellent feedback, we are pleased to hear that you enjoyed your stay. We hope we can welcome you again in the future

6/10 Okay

Vida

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Tiffany - Reservations on 15 Aug 2023
Dear Vida,Thank you for your wonderful feedback, we are pleased to hear that you enjoyed your stay. We hope we can welcome you again in the future

10/10 Excellent

John

Stayed 2 nights in Jul 2023
Response from Tiffany - Reservations on 27 July 2023
Dear John,Thank you for your wonderful feedback, we are pleased to hear that you enjoyed your stay with us. We hope can welcome you again soon

10/10 Excellent

Julia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This was a really positive experience. Room was lovely and it was very satisfying to be welcomed with my two little dogs. The whole experience made me feel I would definitely return. Staff, room and surroundings were first class.
Stayed 1 night in Jun 2023
Response from Tiffany - Reservations on 26 June 2023
Dear Julia,Thank you for your outstanding feedback, we are so pleased to hear that you enjoyed your stay. We most certainly hope that we can welcome you again in the future

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful central position , very easy parking access. The rooms were very comfortable and well equipped. The staff were all warm , welcoming and helpful.
Stayed 2 nights in May 2023
Response from Tiffany - Reservations on 15 May 2023
Dear Heather,Thank you for your outstanding feedback - we are so pleased to hear that you enjoyed your stay. We are very lucky being so close to Hagley Park & the central city. We hope that we can welcome you again soon

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place, super friendly staff 👌
Stayed 1 night in Apr 2023
Response from Tiffany - Reservations on 2 May 2023
Dear Jen,Thank you for your excellent feedback - we are pleased to hear that our location was great for you. We hope that we can welcome you again soon

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had an amazing stay here and would definitely stay again. Only improvement would be that they need heated towel rails in the bathrooms.
Stayed 2 nights in Mar 2023
Response from Tiffany - Reservations on 21 Mar 2023
Dear Kim,Thank you for your lovely feedback, we are so pleased to hear that you enjoyed your stay. We would be delighted to welcome you in the future

6/10 Okay

Ben

Stayed 2 nights in Mar 2023
Response from Tiffany - Reservations on 3 Apr 2023
Dear Ben,Thank you for your feedback. We hope we can welcome you again soon

10/10 Excellent

David

Stayed 3 nights in Mar 2023
Response from Tiffany - Reservations on 3 Apr 2023
Dear David,Thank you for your wonderful feedback, we are pleased to hear that you enjoyed your stay. We hope we can welcome you again soon

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and spacious room, comfortable stay.
Stayed 1 night in Feb 2023
Response from Tiffany - Reservations on 5 Mar 2023
Dear Caroline,Thank you for your wonderful feedback, we are so pleased to hear that you enjoyed your stay. We hope we can welcome you back in the future

10/10 Excellent

Mike

Travelled with partner
Liked: Staff & service
Incredible hotel, the staff, room and amenities. No other choice in Christchurch.
Stayed 2 nights in Feb 2023
Response from Tiffany -Reservations on 20 Feb 2023
Dear Mike,Thank you for your outstanding feedback, we are so pleased to hear that you enjoyed your stay. We hope we can welcome you back soon

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel
Stayed 1 night in Feb 2023
Response from Tiffany - Reservations on 19 Feb 2023
Dear Patricia,Thank you for your wonderful feedback - we are so pleased to hear that you enjoyed your stay

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved The setting of the hotel, our suite. Staff very helpful. The breakfast not good at all
Stayed 2 nights in Jan 2023
Response from Tiffany - Reservations on 13 Feb 2023
Dear Suzanne,Thank you for your feedback, we are glad that you enjoyed the setting of the hotel & our team were able to assist. We will ensure that our food & beverage team receive the breakfast feedback to ensure that this can be improved. We hope that we can welcome you back in the future

10/10 Excellent

KENNETH

Stayed 1 night in Jan 2023
Response from Tiffany - Reservations on 26 Jan 2023
Dear Kenneth,Thank you for your wonderful feedback - we are so pleased to hear that you enjoyed you stay. We hope we can welcome you back in the future

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy checkin and check out, large room very clean
Response from Tiffany - Reservations on 8 Jan 2023
Dear John,Thank you for your wonderful feedback, we are pleased to hear that you enjoyed your stay. We hope we can welcome you back in the future

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff. Extremely comfortable beds and beautiful interiors. Highly recommended.
Stayed 1 night in Jan 2023
Response from Tiffany - Reservations on 8 Jan 2023
Dear Katherine,Thank you for your kind words. We are so pleased to hear that you enjoyed your stay. We hope that we can welcome you back in the future

10/10 Excellent

Denver

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay Staff super friendly and very helpful
Response from Tiffany - Reservations on 8 Jan 2023
Dear Stacey,Thank you for your wonderful feedback - we are pleased to hear that you enjoyed your stay. We hope we can welcome you back in the future

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2022
Response from Tiffany - Reservations on 30 Dec 2022
Dear Sarah,Thank you for your wonderful feedback, we are pleased to hear that you enjoyed your stay.We hope that we can welcome you back in the future

10/10 Excellent

Dinah

4/10 Poor

Linda

Stayed 2 nights in Dec 2022
Response from Tiffany - Reservations on 18 Dec 2022
Dear Linda,Thank you for your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Tiffany -Reservations on 15 Nov 2022
Dear Anonymous,Thank you for your wonderful feedback - we are pleased to hear that you enjoy your stay.We hope we can welcome you back in the future

4/10 Poor

Stephen

Travelled with partner
Liked: Amenities, property conditions & facilities
Music from the bar area kept us awake on the first night. No milk left on second day. Bed was comfortable. Water pressure in shower was poor.
Stayed 2 nights in Oct 2022
Response from Tiffany - Reservations on 10 Oct 2022
Dear Stephen,Thank you for your feedback. I apologize that there was a disturbance on the first evening. We hope that we are able to welcome you back in the future

10/10 Excellent

Kandice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of carparks very close to entrance of Hotel. Extremely clean and tidy.
Stayed 2 nights in Sep 2022
Response from Tiffany -Reservations on 9 Oct 2022
Dear Kandice,Thank you for your wonderful feedback, we are pleased to hear that you enjoyed your stay.We hope that we can welcome you back in the future

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with attention to detail. Beautiful rooms
Stayed 1 night in Aug 2022
Response from Tiffany - Reservations on 6 Sept 2022
Dear Karen,Thank you for your wonderful feedback, we are so thrilled to hear you enjoyed your stay. We hope we can welcome you back in the future

10/10 Excellent

Timothy, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff
Stayed 1 night in Aug 2022
Response from Katrina on 2 Sept 2022
Hi Philip,Thank you for your feedback.We hope to see you again next time.

8/10 Good

Ranjay

Stayed 1 night in Aug 2022
Response from Tiffany - Reservations on 21 Aug 2022
Dear Ranjay,Thank you for your great feedback - we hope that we can welcome you in the future

10/10 Excellent

Mr S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Gem in Christchurch!
Super-friendly service. My flight was late and I arrived at 4am and was warmly greeted. My 3.30am departure received the same friendly service. The room was spacious and comfortable. I was delighted with the quality of the food in the Polo restaurant!
Stayed 3 nights in Jun 2022
Response from Katrina on 17 June 2022
Kia Ora Mr. S, Thank you so much for your lovely feedback. We are pleased you had a pleasant stay and we hope to see you again in the near future. With best regards,

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem in Christchurch
Great hotel, big rooms all at high standard, even got heated floors in bathroom which was very nice! Only negative is that there is construction currently happening next door which makes for an early morning start, also road outside can be fairly busy, would pick an inside room next time but definitely coming back
Stayed 2 nights in May 2022
Response from Tiffany -Reservations on 13 June 2022
Dear Johan, Thank you for your wonderful feedback. We are pleased to hear that overall you enjoyed your stay. We look forward to welcoming you back in the future

10/10 Excellent

Azhar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful hotel and we enjoyed staying there.
Stayed 1 night in Apr 2022
Response from Katrina Sorita on 30 Apr 2022
Dear Azhar, Thank you for your wonderful feedback. We are pleased you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Katrina

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome team and appreciate the breakfast being delivered as we went into a Covid lockdown on the night of my stay
Stayed 1 night in Aug 2021
Response from Katrina Sorita on 9 Sept 2021
Good morning Thank you for staying with us and for your feedback. We hope to see you again at Hotel Montreal! Keep safe and healthy.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and a spacious room. Definitely recommend.
Stayed 1 night in Jul 2021
Response from Katrina Sorita on 13 July 2021
Good morning, Thank you for staying with us at Hotel Montreal. We are pleased you had a great stay. We hope to see you again!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay. Hotel was very quaint and quiet. They went out of their way to be cordial and nice. They were really thoughtful and helped me celebrate my daughter's 12th birthday. Everyone was so very nice! Would definitely stay here again on our return to Christchurch.
Stayed 6 nights in Mar 2020