Indoor pool, seasonal outdoor pool
Check availability

Reviews of Harrah's Cherokee Casino Resort

4 out of 5
Harrah's Cherokee Casino Resort
777 Casino Drive, Cherokee, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 1605 out of 2818 reviews" "
Rating 8 - Good. 628 out of 2818 reviews" "
Rating 6 - Okay. 280 out of 2818 reviews" "
Rating 4 - Poor. 162 out of 2818 reviews" "
Rating 2 - Terrible. 143 out of 2818 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge with a whirlpool tub and clean. It is a huge casino so it was a bit of a walk from the self parking to the casino, but valet parking is available.
Stayed 1 night in May 2024

10/10 Excellent

John, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, views & price! Will be back…
Stayed 2 nights in May 2024

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Sheila

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room we was given the door that covered the refrigerator was broken off and the bathroom was a old tub and hair on the wall . Very out dated and the lady at the desk told us thats the room expedia gave us.
Stayed 2 nights in May 2024

6/10 Okay

Garette

For the revenues that are generated the entire facility is extremely dated, frankly it is a little embarrassing. 2.5 -3 stars max
Stayed 2 nights in May 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Facility and Property!! Will return soon
Stayed 1 night in May 2024

10/10 Excellent

Bonifacio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything was in the resort. I didn't like the walking distance and food was a little pricey.
Stayed 2 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Christopher L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Becky

Travelled with family
Liked: Property conditions & facilities
Easy to navigate around the property
Stayed 2 nights in May 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I don't like about Harrah's? They purchased the civic center in Asheville. They call it Harrah's Cherokee, although Cherokee has absolutely nothing to do with it. Confusing when you purchase concert tickets thinking that the concert is being put on at Harrah's Cherokee and find out at the last minute that the damn concert is an hour away from Cherokee and actually in Asheville. Change the name to Harrah's Ashville, or start bringing concerts back to Harrah's CHEROKEE.
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Everything was perfect. We will be going back.
Stayed 1 night in May 2024

8/10 Good

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service
The housekeepers and valet workers are amazing. Helpful and genuinely cared. We come from mother's Day and my dad's birthday. Our family had a blast. But it is the housekeepers and valet that really made it special because they genuinely cared about my parents needs and help them get in and out of the vehicles and help them with towels in the room and taking out the trash. When you do arrive the small fee that you have to pay you might as well double that. But once you leave they say you get half of it back. The fee was supposed to be $112 each room, And I ended up having to pay $225 per each room that I got. W mmhen it was supposed to be 112 per each room. Luckily I had enough putting my savings that I could pay for that reimbursement fee. Other than that we really enjoyed our stay. Larry the house keeper was really nice, we appreciate you guys!!!
Stayed 3 nights in May 2024

10/10 Excellent

Michael, Pooler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the casino, I liked Ruth Chris special meals. I didnt like the length of walking from my room to each venue
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Debora

The Italian Restaurant was awesome!
Stayed 1 night in May 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very clean and nice, staff is about alittle hit or miss, and the restaurants are all pretty bland and overpriced.
Stayed 2 nights in Apr 2024

2/10 Terrible

Shawnna, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

charles

Travelled with partner
Staff were very friendly and attentive to needs. Room was clean and roomy. They should tell you the best way to get to your room after giving you your key card as the property is enormous.
Stayed 1 night in May 2024

10/10 Excellent

Nicole, Richlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed
Stayed 2 nights in May 2024

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely will come back . We spend a time to casino. Vibes and Atmosfere so good.
Stayed 1 night in May 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Nothing to do within walking distance of the casino/hotel. Booked a non-smoking room but other rooms on the same floor were smoking so it still smelled a bit.
Stayed 1 night in Apr 2024

6/10 Okay

Melovejah

Stayed 1 night in May 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun
Stayed 1 night in May 2024

8/10 Good

Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

babar

Travelled with group
Disliked: Amenities
Next to the river
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the property
Stayed 3 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a wonderful mini vacation. Loved everything and will definitely be back.
Stayed 1 night in Apr 2024

2/10 Terrible

Maria

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Rashid, Sevierville

Stayed 1 night in Jan 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though our stay was only 1 night everything and everyone we came in contact with was 1st class. One BIG exception - I almost fell in the shower as there is NO tub accommodation to minimize the extreme slipperiness of the shower flow. My wife warned me as she almost fell and I placed a towel on the shower floor to give me traction.
Stayed 1 night in May 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fun and enjoyable experience!
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was top notch
Stayed 1 night in Apr 2024

10/10 Excellent

Tess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Cherokee tower beautiful and less busy
Stayed 1 night in Apr 2024

10/10 Excellent

Guohao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great value for the price paid. Very up to date.
Stayed 1 night in Apr 2024

10/10 Excellent

TINISHA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Joyce

Stayed 2 nights in Apr 2024

2/10 Terrible

Asher

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Outdated room, not clean
Stayed 1 night in Apr 2024

10/10 Excellent

Sbeidy

Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with a very friendly staff. The rooms are always perfect
Stayed 1 night in Apr 2024
Response from Hotel Front Desk Supervisor on 26 Apr 2024
We are happy you are having a good time. We look forward to seeing you again. Thank you for choosing Harrah's Cherokee Valley River Casino and Hotel

10/10 Excellent

Ken

Stayed 2 nights in Apr 2024