Exterior
Check availability

Reviews of Residence Inn by Marriott Charlotte Uptown

3 out of 5
Residence Inn by Marriott Charlotte Uptown
404 S Mint St, Charlotte, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 433 out of 639 reviews" "
Rating 8 - Good. 144 out of 639 reviews" "
Rating 6 - Okay. 35 out of 639 reviews" "
Rating 4 - Poor. 15 out of 639 reviews" "
Rating 2 - Terrible. 12 out of 639 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff , did an Awesome job
Stayed 3 nights in Mar 2024
Response from Alex on 9 Apr 2024
Hello, Thank you for choosing to stay with us!

10/10 Excellent

Amanda

Stayed 1 night in Mar 2024
Response from Alex on 9 Apr 2024
Hello, Thank you for choosing to stay with us!

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 8 nights in Jan 2024
Response from Alex on 9 Apr 2024
Hello, Thank you for choosing to stay with us!

10/10 Excellent

Amado

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alex on 9 Apr 2024
Hello, Thank you for choosing to stay with us!

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a joy
Probably one of my favorite hotels in uptown, Charlotte… Not necessarily the newest or most updated but super comfortable with great staff, wonderful complementary breakfast and great location
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar/dining area was like a ghost town. Could have had a bit more excitement but the rest of the stay was great. Victoria was awesome!
Stayed 1 night in Jan 2024

8/10 Good

Vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this establishment because it’s a hop, skip and jump to the BOA stadium. But it was more than that once we checked in. Very friendly staff, clean room and a good breakfast! But one strange thing, I didn’t see an ice machine. Not that that will affect me staying there for future visits, but it just struck me funny. I hope that my husband and I and our friends will continue this new tradition of ours; to come back for Panther football and stay at the Residence Inn.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2023

10/10 Excellent

JENNY, Selma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best place I have ever stayed in Charlotte. Perfect location, flawless facility, super friendly staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023

10/10 Excellent

Iris

Stayed 1 night in Dec 2023

10/10 Excellent

Melinda

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excitedly welcoming, the vibe was homey, it was an exceptional place to stay!!!
Stayed 1 night in Dec 2023

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was horrible! Location was great! Clean! Staff excellent!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Renee

Travelled with family
Our room was ready when we arrived.
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Stayed 1 night in Nov 2023

10/10 Excellent

SHELIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Lynn

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah, Fort Wayne

Stayed 1 night in Oct 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and parking difficult
Pulling in and checking in is very ambiguous. The drive is not well labeled and several of us arriving at same time caused a log jam. One young man at desk for check in with four people arriving at once was not sufficient. I was second…he had me fill out a car pass, but never gave it to me to hang on my vehicle. He also never explained that I had to get a ticket to enter the hotel garage and needed to get a pass each time from the desk to leave. Also, he did not explain I would’ve charged $20/night for parking. I ended up having to pay an additional $20 in order to get out of the garage so I could go back to the desk to get a tag and understand the whole process. Perhaps another person to help with check in would have afforded the young man more time to explain everything during my first time at the desk!
Stayed 1 night in Oct 2023

10/10 Excellent

perla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Hansen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for game day!
Great location and wonderful breakfast!!! Parking was a bit tricky but loved the suites and vibe!
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to my meeting - very walkable to restaurants and sporting events
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Liked: Amenities
Close to stadium
Stayed 1 night in Sep 2023

10/10 Excellent

Beth

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Breezy Hotel Stay
I was in town for a one night business trip. I called upon arrival to Charlotte to see if I could secure an early check in and they had a room available. I arrived to be greeted with smiles and a swift check in so I could be on-time for my meeting. I returned to the hotel outside of the dining hours to find a great little lobby bodega with snacks for purchase! The bed was super cozy and the hotel felt super safe and clean.
Stayed 1 night in Sep 2023

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff was super friendly and helpful. Breakfast was fine. The room how ever looked quite old and not that well maintained. The water in shower ran cold for over 5 minutes. We were only there one night so it was fine. Wouldn’t stay at this location for longer than that though.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jacqueline

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Valerie

Stayed 1 night in Aug 2023

8/10 Good

Angela

Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the stadium. The staff were super friendly. The rooms were clean and the beds were very comfortable.
Stayed 1 night in Aug 2023

8/10 Good

Melissa

Stayed 1 night in Aug 2023

10/10 Excellent

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for attending game at BofA Stadium except GPS routes in are blocked by police. It was hard to find someone, police, or hotel, to explain how to we e your way in. Some warning and exp for those of us who book online would avoid frus and wasted time.
Stayed 1 night in Jul 2023

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Mar 2023

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
AMAZING, Our stay was part of a amazing weekend in Charlotte.
Stayed 1 night in Feb 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Was there for the game, love the staff everyone one gets a five star in my book. Very clean and quit, this would be my first choice when I come back.
Response from Kenya Fox on 11 Jan 2023
We are happy to hear you enjoyed your stay. We look forward to welcoming you on your next stay to Charlotte.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. The breakfast was very good. Clean room. Only complaint is with Expedia. If you book a room, be sure you call the property to verify as I did not get the room I booked as Expedia does not communicate with the hotel and show actually what rooms are booked or not. The staff was very helpful in meeting our needs for this stay.
Stayed 1 night in Dec 2022
Response from Kenya Fox on 11 Jan 2023
Thank you. We hope you stay with us again soon!

10/10 Excellent

tabatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Kenya Fox on 11 Jan 2023
Thank you. We hope you stay with us again soon!

10/10 Excellent

Kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful and nice.
Stayed 1 night in Nov 2022
Response from Kenya Fox on 11 Jan 2023
Thank you. We hope you stay with us again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful stay!
The hotel was great. Lots of room for a family of 4. Large jetted tub and separate shower with amenities. Hotel staff were all friendly and helpful. We enjoyed a couple of drinks in the lobby that were generously priced. The breakfast had a great variety and the staff were on top of stocking and cleaning up the area. This is the first hotel that we've been to that offered iced coffee. Check in and parking was easy. The location of the hotel is great for anyone wanting to attend a football or baseball game since the hotel is within walking distance of both.
Stayed 1 night in Oct 2022
Response from Kenya Fox on 11 Jan 2023
Thank You, We are happy to hear you enjoyed your stay. We look forward to welcoming you on your next stay to Charlotte.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Kenya Fox on 11 Jan 2023
Thank you. We hope you stay with us again soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Kenya Fox on 11 Jan 2023
Thank you. We hope you stay with us again soon!