"I gave it a one star rating only because whenever I checked in I got the key to a room someone was already in. It was 2 am and as a girl traveling alone, this was a very scary experience for me. I also want to follow that bad experience with a good experience, as the staff at the hotel were quick to refund me and go check the room they gave me, as they did not know there was someone already checked in there. I think it was a miscommunication problem between shift change - still shouldn't have happened; however, the staff were very kind when I said I wanted to leave. It could have gone a lot different, and thankfully I left okay. Had something bad happened since I basically broke into someone's hotel room, it would be a different story. I think it was an eye opener to the hotel to double check before booking rooms and an eye opener for me to not go into a room if it has a "do not disturb" sign on it - even though I thought maybe it was just left by the cleaners by mistake. I in fact disturbed another guest (thankfully he slept right through it). Would not stay again, but am, again, thankful for the staff's proactive resolution."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
