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Reviews of Drury Inn & Suites Charlotte Northlake

3 out of 5
Drury Inn & Suites Charlotte Northlake
6920 Northlake Mall Drive, Charlotte, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1002 reviews" "
Rating 8 - Good. 173 out of 1002 reviews" "
Rating 6 - Okay. 51 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julius

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and dinner were good
Stayed 3 nights in May 2024

6/10 Okay

Dorothea

Travelled with partner
Liked: Staff & service
I like that the staff, the dining area, the swimming pool, although there were a lot of children in there due to a party which I was told I couldn’t have a party). Anyway, my overall experience was good bc me and my fiancé only stayed two nights, only thing I didn’t like is that they turn off your keys before check out which is at 11am🤔😠😠 that was rude and when asked the front desk she said it automatically turn off its self so if you leave and come back you will need to be issue a new keycard. SMH Also, the breakfast and “kickback” evening, the food was nasty and too many ppl dinning at the same time. So, if you’re only staying a couple nights, this hotel will be perfect bc it’s a mall across the street and convenient so that’s plus. Overall, I will recommend this hotel to stay only couple nights. DB
Stayed 2 nights in May 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff were very friendly and helpful.
Stayed 2 nights in May 2024

8/10 Good

Mishael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple property
Stayed 1 night in May 2024

10/10 Excellent

Michael, Flat Rock

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Great food and service way better than I imagined for the price to stay. The staff was great.
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel
Stayed 1 night in May 2024

10/10 Excellent

Sharon, Mills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and friendly. Room is very spacious and clean. Upon check-in, they had a free dinner buffet that was wonderful after a long day of traveling.
Stayed 1 night in May 2024

8/10 Good

Gaetanne

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very nice. Beds were very comfy and the room was big and had a view of trees, which were lovely. The pool and gym were great. Staff very friendly. Breakfast and light evening fare and cocktails were included. It was across from the mall and movie theatre. The only downside was how far it was located from Charlotte, but the price was great and that’s probably why. If you have a car or don’t mind cabbing it, it’s definitely a great choice!

10/10 Excellent

Mitul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drury was budget friendly, but offered more than the cost of a room. Great hospitable staff, plenty of food (even have a pantry accessible when no dining services are open), clean rooms, very quiet, plenty of parking with cameras in the lot, and overall enjoyable experience. Highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Kadejha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying here
Stayed 2 nights in May 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely come back.
Stayed 2 nights in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and well-managed property.
Stayed 1 night in May 2024

10/10 Excellent

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay, after a long drive. Check in clean up dinner and drinks are included. Get up have breakfast included. Hit the road.l I'm at a Marriott tonight...no Drury Inn here.
Stayed 1 night in Apr 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service
Only problem was the lighting in the room flickered. Either a short in the lamp wire or bad bulbs.
Stayed 1 night in Apr 2024

10/10 Excellent

Whitney

Stayed 3 nights in Apr 2024

10/10 Excellent

robert

Travelled with partner
Liked: Amenities
Hotel was spotless and very welcoming. Would definitely stay again and recommend highly to others
Stayed 2 nights in Apr 2024

6/10 Okay

Valeria

Liked: Amenities
It’s ok. Too many dogs.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edd, Gravenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were very clean. Check in was quick and friendly staff. Breakfast was well stocked.
Stayed 1 night in Apr 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Plain and simple but spacious and awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here on our way south every year. Nice rooms Good breakfast Great location Good price
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time ive stayed here. This will always be my go to place. It is great. always clean ,nice staff. free breakfast .
Stayed 2 nights in Apr 2024

2/10 Terrible

Dayequaghn

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
Check in at 3 room wasn’t ready til almost 6
Stayed 1 night in Apr 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for being nice and kind
Stayed 1 night in Apr 2024

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating to my needs and concerns
Stayed 1 night in Mar 2024

8/10 Good

Fabian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We made reservation in this hotel to use the pool. When we arrived they said we could use it but inmediately the put under maintenance, we were never able to use the pool.
Stayed 1 night in Mar 2024

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5:30 kickback & breakfeast was very convenient since we were traveling through
Stayed 1 night in Apr 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 1 night in Mar 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Great price. Friendly staff. Pool and hot tub a plus.
Stayed 3 nights in Mar 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Scottie

Stayed 1 night in Mar 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and you get a lot for your money!
Stayed 1 night in Mar 2024

10/10 Excellent

Dorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Drury Inn was awesome! Lori at the front desk was very welcoming and professional. The hotel was clean and our beds weee comfy. Breakfast was typical hotel breakfast and they had fresh popcorn available at check in. Lots of shopping options and restaurants are within walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Rianna and Dustin

Stayed 1 night in Mar 2024

10/10 Excellent

Sandro

Travelled with partner
Always our choice when on the road. Wonderful facility
Stayed 1 night in Mar 2024

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Dorina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable with breakfast included. Excellent stop for our overnight on our drive to FL with our pooch. Very good value for the price.

10/10 Excellent

terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Charlotte activities.
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite and very accessible off major highways
Stayed 1 night in Feb 2024

8/10 Good

Steven

Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diining area great
Stayed 1 night in Feb 2024