Had to wait 45 minutes at the airport for a shuttle. When I called to check the status of the shuttle, staff was rude, told me I have to be patient and they hung up. In no way was i rude or demanding so I was shocked by this response. No TV, they knew this before I booked and should have told me, it would have been nice to book elsewhere that had a working TV. Told the storm knocked out all the TVs, but the Marroitt channel worked just fine. The shower did not have a ledge, looked like handicap accessible which is great, but taking a shower basically floods the bathroom floor.