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Reviews of Cambria Hotel Charleston Riverview

3 out of 5
Cambria Hotel Charleston Riverview
84 Ripley Point Dr, Charleston, SC

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1000 reviews" "
Rating 8 - Good. 246 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 64 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Colleen LaVerne

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property was listed as river view there was a view of the highway. It was disappointing and not a walkable distance to downtown which I was told was possible when I called.
Stayed 3 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, amenities
I would of liked a better menu for dinner and the breakfast is too expensive. Housekeeping was great! The bed was comfortable and great linens! Kudos to Kristyn G. in the bar, she went above and beyond to meet customer needs. The picture on your site, is miss leading, looks like it is on the River, it is not.
Stayed 5 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in May 2024
Response from General Manager on 13 May 2024
Dear Gregory,Thank you for choosing Cambria Hotel Charleston Riverview and for sharing your kind review. We are happy you enjoyed your stay and look forward to welcoming you back and impressing you further in the future.The Cambria Team

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 2 nights in May 2024
Response from General Manager on 8 May 2024
Dear Riley,We're thrilled to receive your 5-star rating! Ensuring a clean and quiet environment for our guests is a top priority, and we're glad to hear we succeeded during your stay. Thank you for choosing Cambria Hotel Charleston Riverview, and we hope to have the pleasure of hosting you again soon!The Cambria Team

10/10 Excellent

Davida

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024
Response from General Manager on 3 May 2024
Dear Davida,Thank you for your kind review. We are delighted that you enjoyed our beautiful hotel, and we hope you'll stay with us again at Cambria Hotel Charleston Riverview for another five-star experience.The Cambria Team

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wish house keeping was more accessible. Had to walk down to the front desk to get new towels, etc. otherwise uneventful stay.
Stayed 3 nights in Apr 2024
Response from General Manager on 3 May 2024
Dear Madison,Thank you for taking the time to share your thoughts with us. Your feedback is important to us, and we will be sure to share your experience and suggestions with our team for improvement. We hope you will allow us another opportunity to show you an even better visit. The Cambria Team

10/10 Excellent

Caitlyn

Stayed 4 nights in Apr 2024

6/10 Okay

Helen

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Nagidmy

Stayed 1 night in Apr 2024

10/10 Excellent

Gisella

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Gisella, We're thrilled to hear that you had a great time at Cambria Hotel Charleston Riverview! Your positive feedback means a lot to us, and we're delighted that you enjoyed your experience with us. We can't wait to welcome you back for another wonderful stay!The Cambria Team

6/10 Okay

Sheila Rodger

Travelled with family
Liked: Cleanliness, staff & service
We were booked for downtown Charleston through VRBO and placed at the Cambridge due to lack of accomodation. Unfortunately, you suffered in comparison
Stayed 2 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Sheila,Thank you for taking a moment to review your recent stay. We regret to learn of your disappointment with your experience. If you have any suggestions for ways we can elevate our guest experience in the future, we welcome you to reach out to us offline. It was a pleasure having you here, and we hope you enjoyed your time in Charleston.The Cambria Team

10/10 Excellent

Kristopher, Hilton Head Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the modern feel and amenities offered.
Stayed 2 nights in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Kristopher,Thank you for choosing Cambria Hotel Charleston Riverview! Our team is delighted to hear you enjoyed all the amenities we provide, and we look forward to earning another five-star rating the next time your travels point you in our direction.The Cambria Team

10/10 Excellent

Alexander

Travelled with family
Loved it
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Alexander,Thank you for your short yet delightful five-star review. We are thrilled you enjoyed everything about your stay and look forward to welcoming you back to Cambria Hotel Charleston Riverview for another great visit.The Cambria Team

8/10 Good

Tanya

Stayed 1 night in Apr 2024

10/10 Excellent

Shreyas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and affordable. Easy drive to downtown Charleston. Wish there was parking in the front of the hotel too
Stayed 3 nights in Mar 2024
Response from General Manager on 6 Apr 2024
Dear Shreyas,Thank you for being our guest and sharing your lovely five-star review. We are delighted you enjoyed your stay, our wonderful location, and our great value. It would be an honor to welcome you back to Cambria Hotel Charleston Riverview whenever you're heading back in our direction.The Cambria Team

8/10 Good

Linda, Northfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay. East to Uber to Charleston. Staff were great. Only issue is it took 15 min to get hot water. Would stay again.
Stayed 2 nights in Mar 2024
Response from General Manager on 6 Apr 2024
Dear Linda,Thank you so much for the high rating. We're so happy to know that our friendly team members left a positive impression on you during your visit. Our maintenance team will be sure to look into your comments regarding the hot water and make improvements where necessary. We can't wait to host you again soon, so hurry back!The Cambria Team

4/10 Poor

Adonia

Stayed 3 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff bent over backwards to make sure my stay was exceptional
Stayed 2 nights in Mar 2024
Response from General Manager on 6 Apr 2024
Dear Benjamin,We’re delighted to hear about your recent experience with us. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations! Thank you for your perfect rating, and we hope you return soon.The Cambria Team

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

Vitorio, North Myrtle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The accommodations were nice however the hot water in the shower was inconsistent depending on the time of day.
Stayed 2 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Dear Michelle,Thank you for your review. It was a pleasure having you as our guest during your time in Charleston, and we appreciate your kind words about our lovely accommodations. Our maintenance team will be informed of your comments about the shower to ensure everything functions as it should, and any necessary adjustments are made promptly. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.The Cambria Team

4/10 Poor

Harry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was very unhappy. The air condition did not write work in the room. It would not come on. We were sweating and hot. We called the front desk and spoke to Billy. He told me that he would make a report, but he had no maintenance people available to get the air condition working. He offered to change the room however, it was 1 o’clock in the morning and my child was sleeping. So I did not want to be disturbed so I just laid there awake sweating all night. When Expedia tried to call to resolve the issue for me, there was no report of it and Billy wasn’t there so they wouldn’t help me very upsetting. He should’ve done a report like he told me he would.
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Harry,While we appreciate your patronage, we regret to learn that certain aspects of your stay did not meet your expectations. Ensuring each guest's comfort is paramount to us, and we are disappointed that your experience fell short in this regard. We understand the frustration caused by the malfunctioning air conditioning and the delay in resolving the issue. Rest assured, we have taken note of the problem and are actively working to rectify it. Your feedback is invaluable as it helps us enhance our services for future guests. We would appreciate the opportunity to demonstrate our commitment to providing exceptional accommodations by welcoming you back to our hotel for a more enjoyable stay.The Cambria Team

10/10 Excellent

Mallory

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. Me and my husband had to go the MUSC. Very close.
Stayed 1 night in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Mallory,We're so pleased you had a great experience and found our location convenient. It's wonderful to know we could provide comfort during your stay. We look forward to welcoming you and your husband back in the future!The Cambria Team

10/10 Excellent

Maritza, Yonkers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to folly beach, James island and downtown Charleston..
Stayed 3 nights in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Maritza,Thank you so much for the perfect rating. It warms our hearts to know that our prime location was perfect for your needs and that you had a great time with us overall. It would be a pleasure to host you again soon, so hurry back!The Cambria Team

8/10 Good

Benita

Liked: Cleanliness, staff & service, amenities
Hotel was safe, clean and comfortable. Staff was very friendly and accommodating. Only thing that sucked was no hot water for my shower due to the hotel being at capacity. Maybe don't book the hotel to capacity if it prevents hot water for your guests.
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Benita,Thank you for staying with us and for your review. We appreciate your kind words regarding our comfortable accommodations, clean facility, and friendly service. Also, thank you for your suggestion, as we always look for ways to enhance our guest's experience. It was our pleasure having you as a guest at Cambria Hotel Charleston Riverview, and we look forward to your next visit!The Cambria Team

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have everything here! Perfectly suited to the business traveler who doesn't want the "bland" Hampton or similar property. Thanks to Cambria for thinking of what the business traveler and others want in a hotel.
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Robert,Thank you for the wonderful review! We're glad you enjoyed your visit, and we look forward to hosting you again at Cambria Hotel Charleston Riverview.The Cambria Team

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear George,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. If your travels bring you back to the area, please come see us again at Cambria Hotel Charleston Riverview!The Cambria Team

10/10 Excellent

Faviola

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar 2024
Dear Faviola,It was a pleasure hosting you at Cambria Hotel Charleston Riverview! We're glad you enjoyed your visit, and we invite you to stay with us again during your next trip.The Cambria Team

4/10 Poor

C Jill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower, water, lukewarm at its best. My husband and I woke up with several bite marks. Did not find any bedbugs but definitely was from the room.
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar 2024
Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if that wasn't the case for you. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will be sure to conduct a thorough investigation of our hotel to ensure everything is as it should be. We appreciate your feedback and wish you safe travels ahead.The Cambria Team

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2024
Response from General Manager on 8 Mar 2024
Dear Harley,With only one word, you've brightened our day at Cambria Hotel Charleston Riverview! We're proud to have made your stay excellent. Thank you for your kind praise and we hope you'll return.The Cambria Team

10/10 Excellent

Safiya

Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility very caring and knowledgeable staff
Stayed 3 nights in Jan 2024
Response from General Manager on 5 Mar 2024
Dear David,Thank you for sharing your experience with us! We're thrilled you found our facility excellent and our team caring and knowledgeable. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience.The Cambria Team

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint was the beds. We woke up each morning with our backs hurting.
Stayed 3 nights in Feb 2024
Response from General Manager on 3 Mar 2024
Dear Phyllis,Thank you for sharing your experience with us. We're delighted to hear you had a pleasant stay overall. However, we're disappointed to learn about the discomfort you experienced with the beds. Your feedback is valuable, and we'll consider your comments as we work to enhance our guest experience. Despite this, we hope to have the opportunity to welcome you back for a more comfortable experience in the future.The Cambria Team

10/10 Excellent

Eliana, Simi Valley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super kind. The hotel was very clean.
Stayed 3 nights in Jan 2024
Response from General Manager on 3 Mar 2024
Dear Eliana,Thanks so much for your glowing review of Cambria Hotel Charleston Riverview! We appreciate your compliments about our friendly team and immaculate accommodations. It would be wonderful to welcome you back anytime. The Cambria Team

6/10 Okay

Lisa

Travelled with partner
The front desk staff were super sweet and helpful. Location is very convenient. However, the shuttle was not running and the patio was not set up to enjoy. Good price fir location.
Stayed 2 nights in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Lisa, Thank you for staying with us for your recent getaway. While we are delighted to hear that our convenient location and friendly staff were highlights of your visit, we are saddened to hear about your disappointment with our patio and shuttle. Our shuttle does run Wednesday to Saturday from 4 pm to 10 pm, and we apologize if this was not communicated to you. We hope you'll consider our hotel when you're in town again.The Cambria Team

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
For what the hotel has to offer, in my opinion, the price is more than reasonable. most other hotels i’ve stayed at for this price have been half as nice with less to offer. the hotel is clean, modern and the staff is incredibly friendly. the rooms are very comfortable, also modern and includes a smart TV, while being unique compared to any other hotel i’ve stayed at. i’ve traveled across the country twice in the past two years and i wish there were more of these places!
Stayed 2 nights in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Jessica,It is wonderful to know that you had an excellent experience with us. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Additionally, our team is committed to providing high-quality guest service, so we’re thrilled to hear that we made a good impression on you. Thank you for your kind review and perfect rating, and we hope you return soon.The Cambria Team

6/10 Okay

Jeanne

Liked: Cleanliness, property conditions & facilities
This was a nice place but for the price, a breakfast definitely should have been included.
Stayed 1 night in Feb 2024
Response from General Manager on 23 Feb 2024
Dear Jeanne,Thank you for sharing your thoughts, and we're glad you enjoyed our lovely property overall. Your feedback is valued as we constantly aim to make the appropriate changes and improvements, and we hope to welcome you back down the line for an even better time.The Cambria Team

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness
Great stay! Went to Charleston for a girls weekend. Room was clean and comfortable. The staff was also very friendly and helpful.
Stayed 2 nights in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Heather,Thank you for choosing to stay with us at Cambria Hotel Charleston Riverview! It appears our mission to be the ultimate girls' getaway was successful! We are thrilled that our amazing staff and clean, comfortable accommodations helped you make memories that will last a lifetime. It is our hope you will join us again for future getaways!The Cambria Team

6/10 Okay

Sandy

Travelled with partner
I liked the clean modern room with plenty of space and a comfortable bed. The room was overlooking a main road so I heard traffic all night. I would ask for a quieter location in the hotel. Everything except for coffee was for purchase, including bottled water. I would stay again for a night.
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Sandy,Thank you for taking a moment to share your honest thoughts. It's wonderful to know you enjoyed our clean and comfortable accommodations. Your feedback about noise is understood, and the next time you join us, simply let us know at check-in that you would like to avoid certain areas of the hotel, and we will do our best to make that happen. Take care, and know we look forward to your return. The Cambria Team

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice room. Very limited services in hotel and surrounding area. Must have a car. Staff did not know how to get downtown from hotel. The hotel is in an odd location of intersecting highways. Staff in bar were loud and unprofessional.
Stayed 3 nights in Feb 2024
Response from General Manager on 16 Feb 2024
Dear Deborah,It was a pleasure to have had you as a guest. We are glad that you appreciated our accommodations. However, we are disheartened that we could not meet all of your expectations. Please visit us again so we can show you a much better experience after sharing your feedback with our team for improvement. The Cambria Team

10/10 Excellent

Alicia

Very nice!!!
Stayed 1 night in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Alicia,It's an honor to have earned your excellent rating of Cambria Hotel Charleston Riverview! We're proud your stay with us was pleasant. Many thanks for your kind praise, and we hope you'll come back!The Cambria Team

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Lauren,Thank you for choosing Cambria Hotel Charleston Riverview and for sharing your lovely, five-star review. We are delighted you enjoyed your stay and look forward to welcoming you back again soon.The Cambria Team

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2024

10/10 Excellent

Lettie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
We only stayed for one night before heading out for a cruise, but this was a very nice hotel. It was clean and comfortable. The facilities seem to be new. The room had an up to date coffee machine with K Cups rather than the coffee filter mess also!
Stayed 1 night in Feb 2024
Response from General Manager on 10 Feb 2024
Dear Lettie,Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. We're also pleased you could take full advantage of our in-room amenities before your cruise, and we look forward to welcoming you back to Cambria Hotel Charleston Riverview.The Cambria Team

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cambria was close to the downtown area.
Stayed 2 nights in Jan 2024
Response from General Manager on 10 Feb 2024
Dear Russell,It sounds like our location was perfect for your needs! We trust you had a great time out and about, and we hope you rested well with us after your adventures. Feel free to stay with us anytime at Cambria Hotel Charleston Riverview!The Cambria Team

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very friendly and place was clean...great location if you are visiting Charleston
Stayed 2 nights in Feb 2024
Response from General Manager on 6 Feb 2024
Dear Juan,Thank you for sharing your positive experience with us! We are thrilled you enjoyed your stay at Cambria Hotel Charleston Riverview. Providing exceptional customer service is our top priority, and we are glad to know that our staff made you feel welcome and comfortable. We look forward to your next visit. The Cambria Team

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best in Charleston. Guaranteed you’ll have a great nights rest… You won’t be disappointed!
Stayed 1 night in Feb 2024
Response from General Manager on 6 Feb 2024
Dear Crystal,Thank you! With so many options to choose from in the area, we are thrilled you picked Cambria Hotel Charleston Riverview and are honored you consider us the best in Charleston. Your wonderful five-star review will be shared with the team, and we look forward to welcoming you back.The Cambria Team