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Reviews of Motel 6 Carpinteria, CA - Santa Barbara - North

2 out of 5
Motel 6 Carpinteria, CA - Santa Barbara - North
4200 Via Real, Carpinteria, CA

Reviews

6.6
Rating 10 - Excellent. 264 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 166 out of 1001 reviews" "
Rating 4 - Poor. 155 out of 1001 reviews" "
Rating 2 - Terrible. 176 out of 1001 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Kai

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in May 2024

10/10 Excellent

Kim

Liked: Property conditions & facilities
Alicia was absolutely helpful and friendly. The room was upgraded with some cute amenities. Even though the property is close to a freeway, it is very soundproofed. The water pressure and temperqtire were great. Will definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Varoujan

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Kathy on 15 May 2024
I am so pleased you enjoyed your stay. I hope to see you again on your next stay.

4/10 Poor

Veronica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are too small and beds are not comfortable at all.
Stayed 1 night in May 2024
Response from Kathy on 15 May 2024
I'm sorry the room and bed were uncomfortable for you. Perhaps you could stay at our sister property next time you are in town. We now have a Studio 6 property in Carpinteria with more amenities.

4/10 Poor

emily

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Great staff. Good condition
Stayed 2 nights in May 2024
Response from Kathy on 15 May 2024
Thank you for staying with us in Carpinteria. I see you gave us a rating of 2 out of 5. Is there anything we can improve on to deserve a 5?

10/10 Excellent

Feances, Canoga Park

Liked: Cleanliness, staff & service, property conditions & facilities
Vv
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Feances,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property is very close to the Carpinteria beach and is next to gas stations.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Marlene,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in May 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Apr 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The office staff was excellent. They were very friendly and helpful
Stayed 2 nights in May 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though is right off the fwy, it wasn't noisy at all.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 14 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Juan Alberto

Liked: Cleanliness, staff & service
I think it is something in what you useto clean the room is smelly. I had to air out the room after it was cleaned.
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 14 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Vic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffis great
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Vic,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Ireneusz

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Ireneusz,Thank you for the amazing rating!! Maz K.#Team6

2/10 Terrible

Scott

Stayed 2 nights in Apr 2024

8/10 Good

Al

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach area
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 Good

Veronica

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Maria

Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

I was able to secure a room over the pool which was quieter than facing the freeway. My room as clean and the bed was comfortable. I didn’t have a problem.
Stayed 1 night in Apr 2024
Response from Kathy on 13 Apr 2024
I am so happy that you had a pleasant stay with us here at Motel 6 Carpinteria North. We hope to see you again real soon. Have a wonderful day!!

6/10 Okay

Huong

Travelled with group
Liked: Staff & service
Room was clean and comfortable. Staff was great! Walls are thin.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Huong,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Douglas, Santa Monica

Disliked: Cleanliness, property conditions & facilities
Very noisy
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Douglas,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Debaditya, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they provided blanket. Fail to understand why this basic thing is missing.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was going to give this motel a poor rating, because of noise issues. The management stepped in and resolved the issue which made me very happy. Because of the way the manager handled this professionally, they got my respect.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Tambra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms were not ready until 5:00 pm. We had reserved an ADA room and a room next to the ADA room. Our room ended up being on the other side of the building. The room was very minimalist and very noisy. We could hear people talking and coming and going all night long. The staff was friendly but we will never stay here again.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Veronica, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Kirk, La Veta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean, small. The building, parking, pool was safe and clean. Good for dogs. The highway is super noisy so get a rearward room. Nothing is close enough to walk to. Carpeneteria downtown is a mile and it’s fine.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Trung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Trung, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

John

Liked: Cleanliness, staff & service
A good value for the area. Clean rooms and bath.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi JohnThanks for your review, we really appreciate the support. Lilith#Team6

6/10 Okay

Frederick A

Liked: Staff & service
Disliked: Amenities
Not cleaned properly, looked like a rush job done on a regular basis
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi FrederickThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Fredi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Fredi,Thank you for the amazing rating!! Maz K.#Team6

2/10 Terrible

Jennifer

Stayed 1 night in Mar 2024

4/10 Poor

Eshed, Mission Hills

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Clamps of hair on bathroom floor. Hair on towel. Stains on sheets. Shower drain was clogged. I'm not sure anyone even pretended to clean the room before we got it.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Eshed,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 21 Mar 2024
Hi Antonio, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Nathan

Stayed 1 night in Feb 2024

8/10 Good

Lhawang

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing around except free way !
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Lhawang,Thanks for the perfect rating!Lilith#Team6

6/10 Okay

Seema

Travelled with family and small children
They didn’t provide microwave in my room even after several requests
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi SeemaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Maximillan, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just a common Motel arrangement n ambience nothing really spectacular. It's just affordable. Staff are Lovely... 👍
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Maximillan,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Regina

Liked: Staff & service
Disliked: Property conditions & facilities
the check in lady was very nice However, I do not understand why I had to present all IDs of all the guests. I have never ever been asked for all the guests' IDs anywhere else. Anywhere I had been to, the only one's ID was required was for the person who booked and checked in. The beds and the lamp needed maintainence. The shower was very hard to keep the water in.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Regina,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred during your recent stay. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

BEVELLIE

Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Freeway access is VERY close! Little bit noisy because of the highway
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi James, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Patrick,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Scott

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Not very clean but not bad on a budget
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi ScottThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Angel

Liked: Property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Angel,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

BEVELLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Weekend
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Andrew,Thank you for the amazing rating!! Maz K.#Team6

4/10 Poor

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Male staff upon arrive was rude. Pretty sure there was prostitution happening in a few rooms. Tried to complain and nothing. Was woken up to the sound of cops out side and the gardener at 7 am
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Lisa,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 Excellent

Jaima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice receptionist
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Poor

Randy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The room is clean. The mattress was not comfortable. I was put on the third floor when I asked for a ground floor room. I was put on the freeway side and got very little sleep because of that. I will not be staying here again.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Randy, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6