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Reviews of Super 8 by Wyndham Butler

2.5 out of 5
Super 8 by Wyndham Butler
101 Mallard St.,, Butler, Missouri

Reviews

5.2
Rating 10 - Excellent. 7 out of 87 reviews" "
Rating 8 - Good. 17 out of 87 reviews" "
Rating 6 - Okay. 25 out of 87 reviews" "
Rating 4 - Poor. 12 out of 87 reviews" "
Rating 2 - Terrible. 26 out of 87 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 1 night in Jan 2020

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as it gets for our small town.
Everything was perfect, easy check-in, staff has began to treat me as a friend since we have stayed multiple times over the last month.
Stayed 1 night in Dec 2019

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
Horrible
Dirtiest room I have ever stayed in. Table was dirty, sink was dirty, floor was dirty. Sheets appeared clean. Will never stay here again.
Stayed 1 night in Nov 2019

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about it, it was sketchy but I guess that’s what I get for trying to be a little cheap
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
There was no staff member at the front desk during the morning for checkout. There was just a phone with the instruction, "Dial 0". I watched another guest try that, without result. Seems to me that staffing the front desk would be a high priority for a motel, to resolve problems, receive compliments, etc. Otherwise I was satisfied with my experience.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Matthew

Disliked: Staff & service
Hotel room was ok, clean enough. Service was poor, attendant didn't take trash out, didn't replace coffee or coffee cups. Two phone calls to the office about the coffee, attendant brought the coffee, had to call again for the cups.
Stayed 2 nights in Aug 2019

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
Kinda dirty walls floors had marks that could easily be washed
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no wifi room was dirty and staff just didnt care about our concernsthere was no ice on the property
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Although an older property, the rooms were well maintained and clean. Easy access adjacent to I49, Walmart superstore just across the street, and a very good Mexican restaurant across I49 to the west.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dirty, dirty. Hair in the drain. Dirty shower curtain.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy
The room was rundown and dirty. I would never stay there again.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Leon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Nov 2018

6/10 Okay

Cindy

Liked: Staff & service
Stayed 2 nights in Oct 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place clean rooms.
Great place in the middle of town. I loved it.
Stayed 1 night in Oct 2018

8/10 Good

Kimberly

Liked: Staff & service, room comfort
Ok
Stayed 1 night in Oct 2018

6/10 Okay

Gerald, Reno, NV

Liked: Cleanliness, staff & service
The grounds and room were clean but kind of run down. The room was stuffy and the A/C barely kept the room comfortable. It was quiet because my room faced away from the highway.
Stayed 1 night in Sep 2018

8/10 Good

Brooke

Super 8 review
Stay was good. Room didn’t have a microwave or fridge so that was a little frustrating, but other than that it was a good stay.
Stayed 4 nights in Sep 2018

6/10 Okay

Charles

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Ryan, Butler, MO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell was mildew lime, staff was terribly rude and bitter. This place needs to be demolished and rebuilt. Worse hotel ive been to
Stayed 1 night in Aug 2018

8/10 Good

Shaun, Olathe, KS

Liked: Staff & service, room comfort
I spend my weekends in Butler at Skydive KC, and for special events it is so much more convenient to stay at the local Super 8 versus the drive back to Olathe. It is a very comfortable budget hotel - nothing fancy. Facilities could use a renovation but they keep them clean and organized. I will stay again.
Stayed 1 night in Jul 2018

2/10 Terrible

Kathy, 66044

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old hotel —not very clean or comfortable. Expedia did not advertise Days Inn across the street. Grandsons very disappointed.
Stayed 1 night in Jul 2018

10/10 Excellent

Ashley, Tulsa, OK

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Your staying at a super 8 - not a 5 star hotel: but this place is so nice. clean from bugs, friendly staff, good location. highly suggest if you have a set budget
Stayed 1 night in Jul 2018

8/10 Good

Rusty

Liked: Staff & service, room comfort
It was quiet, comfortable, over all not a bad stay
Stayed a couple of nights with our pet Yorkie's in the back single floor building with 2 queen beds (only charged me for room with full beds.) It was quiet, comfortable, room was clean, hot water, cold air, over all not bad. Management friendly and helpful.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very unfriendly rooms were dirty sure weren't there to help you out with anything
Stayed 1 night in May 2018

2/10 Terrible

Cindy, Butler, MO

Disliked: Property conditions & facilities
Awful
No TV, no WiFi to get on computer. Room was clean enough and air conditioner worked.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lights, shower curtain rods broke in our rooms. Showers barely work, water comes out of faucet as trying to take a shower so barely any water from shower head. Ceiling had previously been leaking or something and that wasn't even completely repaired. Doors not sealed, could see light from outside around doors, made me very uncomfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with near by stores and places to eat. Easy access to the highway and really couldn't hear much noise from the highway. Beds were a little hard for me but know a lot that like it that way. Typical Super 8 breakfast but did have waffles. Would stay there again if back in that area.
Stayed 1 night in Apr 2018

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service
Horrible customer service
Didn't get to stay my husband was traveling on motorcycle and had been stuck in a storm system his card was not working to run a 50 deposit on the room to stay dry. I called to give my card number and asked what it was for she said, you give me the card number" I asked for her name as I will not just give out my card number without information of who I am giving it to and she said no I not deal with you people I cancel your room you go get your money back and hung up on me. I hope to see a refund as I paid for this room via hotels.com. Terrible service and sent a man to ride a motorcycle in the rain trying to get to his family on holiday. I am appalled at the treatment I received and my husband received. Over asking for her name and wanting a business card.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells
No heat. Hole in the ceiling. Had a musty oder. The mattress was actually comfortable. Shady guests all around me. Old out dated. Gross. Smells.
Stayed 1 night in Mar 2018

2/10 Terrible

Suckered, Rochester, MN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold in refrigerator
No one at front desk when arriving. I booked for 2 days originally. I decided on 1 because of incoming weather for return trip. Clock and refrigerator was unplugged. I plugged in refrigerator and inspected it and found mold on the rubber seals of the unit. I turned on the unit to cool it to use for food that night. After an hour, it had not cooled, I took me food out and put it in the vehicle because it was going to be 33 degrees that night. In the morning, the refrigerator still had not cooled. I unplugged it. One of the lights did not work. When dropping off the plastic card keys, the Indian (India) woman show indifference and the was a box on the desk where other people had dropped off their keys. She did not offer a receipt.
Stayed 2 nights in Mar 2018

6/10 Okay

Narium

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Butler
Decent hotel for the price. Location right off highway, easy access, close to shopping and restaurants.

6/10 Okay

Heather

Disliked: Staff & service, property conditions & facilities
Only as a last resort...
No service at the front desk the 3 times I went up there. The bathroom wasn't clean and the bed linens were worn and ill fitting. The toilet was malfunctioning, once I turned the water on myself.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
You get what you pay for! The sink and tub could have been cleaned a little better.
Stayed 2 nights in Nov 2017
Response from Bob on 14 Nov 2017
Thank you for your stay.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Thank you for your stay. Most welcome again

2/10 Terrible

Pam, Saskatchewan, Canada

Disliked: Staff & service
Very unfriendly staff. They really didn’t like that I booked thru Expedia. Poor breakfast. She put stuff away as soon as it turned 9 am. No coffee for the people that came in at 9:10.
Stayed 6 nights in Oct 2017
Response from Bob on 11 Nov 2017
We did business with expedia for long time, we did not have any problem with that. Break fast is as per super 8 requirement, and available for 6am to 9am. Coffee available for 24hr. You should talk to from dask for that. Please talk to staff, during your stay to solve problem, so you will get service.

6/10 Okay

Shaun, Olathe KS

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Hotel - Unpleasant Staff
Manager came out during check-in and asked me for 10 minutes, again and again, why I reserved a 2 bed room if it was just me staying. He wanted to know how many people were staying and didn't believe me that I was alone. He became annoyed and wanted me to pay for multiple people (Seriously, it was just me....). Finally gave me my room, just 1 bed even though I reserved the larger room.
Stayed 1 night in Oct 2017
Response from Bob on 14 Nov 2017
In out door property, we need to be careful for that issue to avoid some unwanted guest, for peaceful stay for all other guests. I am sorry to say that for security and safety issues, we did ask people some questions. But most welcome again,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Sep 2017
Thank YOu for your stay and feedback. Most welcome again.

8/10 Good

Francisco, Mexico City

When minimum requirements meet minimum price
When you in advance you only need clean sheets, clean bathroom, basic amenities (TV, table, A/C, coffee, breakfast) then Supe 8 is highly convenient due to its price/accomodation ratio. You get what you pay.
Stayed 4 nights in Aug 2017
Response from Bob on 4 Sept 2017
Thank You for you stay. We don't want to charge more money for thing you get next door for less and hot. We do have super 8 breakfast and nice room for vary best price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an overall good facility. The only thing that was below par was the breakfast.
Stayed 1 night in Jun 2017

6/10 Okay

Belinda

Disliked: Staff & service
Double pay
The cleanliness was not bad but trying to get help and answers from the staff was non existent to make matters worse I was charged through hotels. com then the hotel made two charges to my card and I can't get anyone to get it taken care of
Stayed 1 night in Jun 2017