My friend and I stayed at the hotel for 3 days this month. Location wise, it's great as it has close access to big shopping malls, convenience stores and train/bus station.
But in terms of hotel service, not so great, for a few distinctive reasons. Firstly, the A/C temperature was locked at 27.5 degrees Celsius and could not be adjusted at all. We first thought the A/C remote was faulty but upon calling the hotel staff, only then did they mention this temp. setting was fixed for the months of spring and tried to settle the issue by giving us a fan. We tried to open the window to stay cool as well but were "welcomed" with construction sounds coming from the building opposite us. So we decided to turn off the A/C, closed the window, and slept through the clicking sounds of the fan as the fan head turned.
Secondly, we noted an unpleasant smell coming from the drain of the bathroom for the duration of our stay, even when we had cleaning service each day. Air freshener of some sorts would have been pleasant.
For a hotel with such ratings, I really had high expectations. Overall, a disappointing experience.