Exterior

Reviews of La Quinta Inn & Suites by Wyndham Brunswick/Golden Isles

2.5 out of 5
La Quinta Inn & Suites by Wyndham Brunswick/Golden Isles
100 Capital Square Drive, Brunswick, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 747 out of 1182 reviews" "
Rating 8 - Good. 264 out of 1182 reviews" "
Rating 6 - Okay. 95 out of 1182 reviews" "
Rating 4 - Poor. 50 out of 1182 reviews" "
Rating 2 - Terrible. 26 out of 1182 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
The property were very clean. Staff was very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was very pleasant and nice overall five star
Stayed 1 night in May 2024

8/10 Good

natalie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable bed. Quiet property. Nice morning breakfast. Friendly staff. The room was very nice, but not as clean as it should have been.
Stayed 2 nights in May 2024

10/10 Excellent

Kendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very nice and update
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Kendall,We are delighted to hear that you found our hotel clean and well-maintained. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Open space and very clean
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Don,We are pleased to hear that you enjoyed the open space and cleanliness during your stay. Our team takes pride in maintaining a high standard of cleanliness for our guests' comfort. Should you have any future feedback or inquiries, please do not hesitate to contact us directly.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Alejandro,We are pleased to hear that you found our hotel nice and clean during your stay. Your feedback is much appreciated as it helps us strive for excellence in our services. We hope to welcome you back in the future for another pleasant experience.

2/10 Terrible

Jordan

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello Jordan, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss your concerns further. We value all feedback to improve our services.

10/10 Excellent

John, Sutton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a modern designed La Quinta, and looked and felt great. The beds were excellent, and overall really a great hotel.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello John,We're delighted to hear that you enjoyed the modern design and excellent beds during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back for another great experience in the future.

10/10 Excellent

Gregory, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Comfortable bed, breakfast was good and nice water pressure.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Gregory,We are delighted to read that you found good value in your stay with us. It's wonderful to hear that you enjoyed the comfortable bed, breakfast, and the water pressure during your time here. Your positive feedback is truly appreciated, and we hope to welcome you back again soon.

6/10 Okay

Laurie

Travelled with partner
Disliked: Amenities, property conditions & facilities
There are 2 elevators and only one was working at check in. When we were checking out, neither were working and there wasn’t any staff to help people bring their suitcases down.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Laurie, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will address these concerns with our team to improve our services. We hope to welcome you back in the future for a smoother visit.

10/10 Excellent

MARGARET

Stayed 1 night in Apr 2024
Response from Manager on 11 May 2024
Hello MARGARET,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Room and lobby were very nice and the breakfast had very good and varied choices. Will stay again!
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Jennifer,We are glad to hear that you enjoyed your stay and that you appreciated our room, lobby, and breakfast options. We look forward to welcoming you back on your next visit!

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was really wonderful at this facility. However, the cleanliness of the room was not good at all. I found a used cup in the couch, stains all over the couch, and the ice bucket/tray were so sticky they wouldn't come apart. After that I tried not to notice anything else considering there was no where else with a room available. The desk staff did apologize and offered a clean ice bucket/tray. The worst thing was that the lock on the door DID NOT WORK. I let the desk staff know and they tried to get maintenance to come look at the lock. Unfortunately, the maintenance guy didn't look at the lock the second day because we forgot to remove the "Do Not Disturb" sign. So, for two days I had to pile up luggage in front of the door to make it as safe as possible. I would definitely check you door lock if you stay at this hotel. They did give me a $50 refund that is still trying to go through.
Stayed 2 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Amanda,We appreciate your kind words about our staff. We take all feedback seriously to improve our services. Rest assured, we have noted your concerns and will address them promptly. Your safety and comfort are our top priorities, and we regret any inconvenience caused. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience next time.

8/10 Good

Ricky

It was ok for the price
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Ricky,We appreciate your feedback and are glad to hear you found value in your stay. Your comments help us continue to improve our services for future guests.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze and Megan? Was wonderful.
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Amy,We are pleased to hear that you had a smooth check-in and enjoyed your interaction with Megan. Our team aims to provide exceptional service to all our guests. Your kind words will be passed along to Megan to recognize her outstanding hospitality. Thank you for sharing your positive experience with us.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric car charging stations in the parking lot and they are working. Only the two Tesla ones are working but I have an adapter to plug into them. Check in was very quick and the person who checked me in was very friendly.
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Jacob,We are pleased to hear that you had a quick and friendly check-in experience. We appreciate your feedback regarding the electric car charging stations, and we will ensure the status is reviewed for future improvements. Thank you for choosing our hotel for your stay.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is very clean and the staff people are always available with a lot of courtesy, by the way the breakfast is really good and fresh.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Carlos,We are delighted to hear that you found our hotel to be clean, with an attentive staff. It's great to know that you enjoyed our delicious and fresh breakfast during your stay. Your positive feedback is highly valued and appreciated.

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Jonathan,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or need assistance in the future, please do not hesitate to contact us.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Right off I95 and a clean place to stay. Breakfast is not great but the stay was good.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Brian,We appreciate your feedback on your recent stay with us. We're glad to hear you found our location convenient and your overall stay enjoyable. Your comments regarding breakfast will be shared with the team for review. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, meticulous, friendly staff. Reasonable price. Good breakfast.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Carl,We appreciate your positive feedback on our meticulous staff, reasonable pricing, and good breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay.

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had already booked for a room. I had traveled from Atlanta to Brunswick just to arrive to be told they didn’t have any rooms available for me. I was confused. So basically I reserved a room but when I get there you say there are no rooms available. The rep said she could see where I had booked for the room. I will never book with them again just a terrible experience that was.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Ashley,We apologize for any inconvenience you experienced during your recent stay. We recommend reaching out to our management team to address this matter further. Your feedback is valuable to us as we strive to improve our services for all of our guests.

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stopping point traveling south. Easy to get to and back on i95
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Patrick,We are happy to hear that you found our location convenient for your travel needs. Your feedback is valuable to us, and we hope to welcome you back on your next journey south.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room....good value
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Andrew,We are glad to hear that you found our rooms clean and spacious during your stay. Ensuring great value for our guests is always our priority. Your feedback is truly appreciated.

4/10 Poor

Stanley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Found a large dead cockroach in stairwell on our first night. Told front desk person that night and it was there for the duration of our stay. We did not receive any house keeping services for 3 days.
Stayed 4 nights in Apr 2024
Response from Manager on 10 Apr 2024
Hello Stanley, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely comfortable room. Found a great restaurant a block away. Very convenient to highway
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Earl,We're delighted to hear you enjoyed our property and room during your stay. It's wonderful you found a great restaurant nearby and appreciated our convenient location near the highway. Your feedback is valuable to us, and we hope to welcome you back in the future.

8/10 Good

R.Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had to ask to have towels and cleaning after first night, but had to go to desk for towels and room was never cleaned on 4 nights. We did ask and staff mopped floor 2nd day. We had to dispose of our trash, too. This is not typical of LaQuinta service.
Stayed 4 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello R.Randolph,We appreciate your feedback and apologize for any inconvenience experienced during your stay. We recommend reaching out to our management team directly to address your concerns and ensure your future visits meet our usual high standards of service.

4/10 Poor

Keng, Staten Island

Travelled with family
Dirty room upon entering
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Keng, We appreciate your feedback and apologize for any inconvenience faced during your stay. We encourage guests to reach out to our management team directly to address any concerns regarding their accommodation. Thank you for bringing this to our attention, we value your comments.

10/10 Excellent

Phou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!! Staff was very friendly and helpful! Clean hotel, family friendly and breakfast was great as breakfast hours went later into the morning. Would definitely recommend
Stayed 3 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello Phou,We are delighted to hear that you enjoyed your stay at our hotel and found our staff to be friendly and helpful. It's wonderful to know that you appreciated the cleanliness, family-friendly atmosphere, and breakfast options. Your recommendation means a lot to us, and we hope to welcome you back in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Just an overnight stay on our way to Florida. Room was clean, we would use this hotel again.
Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello Lisa,We are pleased to hear that you found our rooms clean and suitable for your stay. Our team looks forward to welcoming you back in the future!

8/10 Good

eric

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped for the night while on a road trip. Very convenient location. We have a dog and try to stay at La Quinta when possible as the pet fee is so reasonable. The beds were very comfortable. The hallway smelled a bit musty and the floor in our room was not so clean. The staff was very friendly when checking in and at the breakfast bar. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Manager on 4 Apr 2024
Hello eric, Thank you for choosing to stay with us and for appreciating our convenient location and comfortable beds. We're glad to hear that you found our pet fee reasonable and enjoyed the friendly service from our staff. Your feedback regarding cleanliness will be shared with our team to ensure future guests have a pleasant stay. We look forward to welcoming you back on your next visit.

10/10 Excellent

Linda

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Very nice property. Clean and attractive and pet friendly
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Hello Linda,We're delighted to hear that you enjoyed your stay with us at the clean, attractive, and pet-friendly property. Your feedback is greatly appreciated, and we hope to welcome you back for another pleasant experience in the future.

6/10 Okay

Ary

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is in good condition, daily new, good amenities for fun like basketball court, pool, barbecue areas, etc. Don’t select based on included breakfast. It was scheduled to end at 10am today and we arrived at 8:56am to nothing but cereal so we served ourselves cereal and then there was no milk so dry cereal was it. No replenishing of anything for the 30 mins we sat in the lobby.
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Ary, Thank you for sharing your feedback with us. We appreciate your kind words about our hotel amenities. We regret to hear about your experience with breakfast and will share your comments with the team for their awareness and improvement. We hope this isolated incident does not deter you from considering us in the future.

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Hello Doreen,We are delighted to hear that you had a great stay with us! We appreciate your feedback and hope to welcome you back in the future for another wonderful experience.

10/10 Excellent

Cecil

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like how nice the rooms was and how good the employees are doing
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Cecil,We are pleased to hear that you enjoyed our rooms and experienced excellent service from our team members. Your feedback is valuable to us, and we appreciate your kind words. Should you have any further comments or suggestions, please do not hesitate to reach out to us. Thank you for sharing your experience with us.

10/10 Excellent

Daniel F

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for travelers passing by, close tot the highway, well kept and friendly staff.
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Daniel F,We are pleased to hear that you found our hotel convenient and well-maintained. Our team strives to provide excellent service to all our guests. Should you have any further feedback or suggestions, please don't hesitate to reach out to us.

10/10 Excellent

Lindsey, Anderson

Travelled with family
Great stay!
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello Lindsey,We appreciate your positive feedback and are thrilled to hear you had a great stay with us. Thank you for choosing our hotel, and we hope to welcome you back again soon!

8/10 Good

Richard

Stayed 1 night in Mar 2024
Response from Manager on 19 Apr 2024
Hello Richard, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Good

Samuel

Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Samuel, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 Terrible

debra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The light by the front door did.not turn off, no.one available to fix, couldnt sleep all night
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello debra,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address this issue to ensure a more comfortable experience for future guests. Thank you for bringing this to our attention.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Samuel,We are thrilled to hear that you had a wonderful experience during your stay with us! Should you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back again soon!

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Darla,We're thrilled to hear you had a wonderful stay at our hotel! If you have any further comments or suggestions, please feel free to contact us. We hope to welcome you back soon!

6/10 Okay

Annette

Travelled with family and small children
When we arrived there was no manager manning the front desk. We waited five minutes then stayed looking around. Found a purse just laying on the desk and a wallet on the floor. We were uneasy about being here. Finally the poor check in person showed up and she had been busy all day and had only taken a bathroom break. It's a shame that a hotel this big only has one person working the front desk. Other than that i have no complaints. It's a good place to stay over night while traveling
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Annette, I'm sorry to hear about your experience during check-in. We appreciate your feedback and will share this with our team for improvement. We're glad to hear that overall you found our hotel a good place to stay while traveling. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

6/10 Okay

Sandra

Travelled with family, Travelled with pets
Disliked: Amenities
Tip jar at the Breakfast bar. Never ever. Dirty corners in bathroom and toiletpaper holder falling off the wall. PET POLICY....If you have a bad behaved pet be ready to sign your life away. Pet policy should be stated in your advertising. Wont be going back and weve stayed many timesm
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Sandra, Thank you for sharing your feedback with us. We apologize for any inconvenience you encountered during your stay. Your comments will be passed along to the appropriate teams for review. We value your input and hope you will consider contacting management directly to address any further concerns you may have.

8/10 Good

Kim

Travelled with pets, Travelled with partner
Liked: Amenities
Very pet friendly, easy to get to from 95
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Kim,We're delighted to hear that you found our hotel to be pet-friendly and conveniently located near I-95. Thank you for choosing to stay with us – we appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice done Friendly professional staff Would highly recommend
Stayed 1 night in Feb 2024
Response from Manager on 5 Mar 2024
Hello Michelle,We are delighted to hear that you had a positive experience with our friendly and professional staff. Thank you for recommending our hotel. If you have any further feedback or require assistance, please don't hesitate to reach out to our management team directly.

2/10 Terrible

Taylor

Stayed 1 night in Dec 2023
Response from Manager on 2 Mar 2024
Hello Taylor,We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we expected
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Michael,We are pleased to hear that your stay met your expectations. We value your feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Steve, Punta gorda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Location easy off and on 95. All staff very deans helpful!
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Steve,We're delighted to hear that you found our location convenient and our staff accommodating during your stay. Thank you for taking the time to share your positive feedback with us. We hope to welcome you back soon for another excellent experience.

10/10 Excellent

CHARLES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good breakfast options and updated
Stayed 2 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello CHARLES,We appreciate your positive feedback on the cleanliness and breakfast options at our hotel. We strive to provide a comfortable stay for all our guests. Your comments on the updated features are duly noted, thank you for sharing your experience with us.

8/10 Good

DeVonne

Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello DeVonne,We're thrilled to hear you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!