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Reviews of Fairfield Inn & Suites by Marriott Brunswick Freeport

2.5 out of 5
Fairfield Inn & Suites by Marriott Brunswick Freeport
36 Old Portland Rd, Brunswick, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 295 reviews" "
Rating 8 - Good. 89 out of 295 reviews" "
Rating 6 - Okay. 28 out of 295 reviews" "
Rating 4 - Poor. 15 out of 295 reviews" "
Rating 2 - Terrible. 5 out of 295 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Paul

Travelled with partner
Breakfast hours too short; accessible bathroom shower bad design….water gets all over floor, no water pressure in handheld & needs to splurge & put hooks/towels, clothes, etc. Prices for a bottle of water or soda is $4 & $3.50 for a reg KitKat bar !?!?!?!! A bit ridiculous! Desk staff too busy eating to say Hi when guest walks in.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet safe low traffic. The room was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service
like
Stayed 1 night in Jan 2024

4/10 Poor

Teri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled heavily of smoke. Yuck!
Stayed 2 nights in Apr 2024

8/10 Good

FRANKLIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is awesome except the breakfast menu.
Stayed 2 nights in Apr 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick overnight stay after a long travel day. We checked in late, staff was friendly and hotel was clean. Beds were comfortable and plenty of linen. Only complaint was our fridge did not work, a minor inconvenience. Breakfast was your standard hotel breakfast, but it was hot and ample supply. Coffee wasn’t great, that I think was probably the worst part of the stay (but again a minor inconvenience) and there was a coffee shop just down the road we could go to before another long day of travel.
Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Breakfast a bit stingy.
Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Amie, Greenwich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where we needed to be, evening front desk staff very knowledgeable about area.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique. Property on busy road (as would be expected).
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Gayle

Travelled with family
Very friendly receptionist. Clean cozy room. Thank you!
Stayed 1 night in Jan 2024

10/10 Excellent

Peggy

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

MARC, Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was dark and we didn’t explore the outdoor property.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not fancy. But the pool and the hot tub are nice and we met nice people

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Calethia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so welcoming
Stayed 2 nights in Nov 2023

10/10 Excellent

Julianne

Travelled with group
Liked: Cleanliness, amenities
So nice and clean and updated with great sheets and pillows and breakfast. What more can I say
Stayed 1 night in Nov 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, the room spacious and beds super comfy! Great stay!
Stayed 1 night in Nov 2023

6/10 Okay

Joan

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Have stayed at this property prior to recent renovations and was always pleased but the changes made are not all good. The platform beds are hard but mattresses lack support. When I entered the room the light switch turned on a light in the entryway, there are no wall switches for any other lights. Had to feel my way around in the dark trying to figure out where switches are on the lights within the room. Stepped on a bobby-pin left on floor and bathroom vanity had some gunk stuck to it. Not impressed. Turned in tv and got a message to try again later, the contract with the provider ended. In other words, no cable service and no local stations. Few selections available through you tube tv. Overall, we were extremely disappointed with the property and would not recommend or stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, updated rooms, fantastic staff encountered at every shift. Breakfast had many options and all of them good. Hotel is located just a few feet (literally) from the 295 exit ramp so rooms on that side were a bit noisy 24 hours a day. Otherwise it’s tucked in a space that’s easy to access and plenty of easy parking.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Wendy

Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way! Very happy with our stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Area was quiet and parking was plentiful.
Stayed 1 night in Oct 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location
Stayed 1 night in Oct 2023

8/10 Good

warren, bringhurst

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy check-in.
Stayed 1 night in Sep 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well set out. Check in was friendly and helpful.
Stayed 1 night in Sep 2023

8/10 Good

Reed

Stayed 1 night in Aug 2023

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with Sherad at the front desk. He was very friendly and he made us feel very welcome. We definitely would recommend this hotel for the cleanliness and welcoming environment.
Stayed 1 night in Aug 2023

6/10 Okay

marjorie

Travelled with group
Need room darkening shades in Room 104. There was a lot of noise, slamming doors, people noise, etc. Breakfast was good. There was no maid service unless you asked. Needed to get more towels, bar soap, tissues. Further away from Freeport than I wanted!
Stayed 2 nights in Aug 2023

4/10 Poor

Elson

Disliked: Property conditions & facilities
The HVAC made a lot noise. Both days the breakfast items run out as early as 7:30 am
Stayed 2 nights in Aug 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an exceptional staff especially night time desk person Sandy. He made us feel welcome n had a vast knowledge about the area.
Stayed 3 nights in Aug 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Lauren

Stayed 1 night in Jul 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property has just finished a complete renovation. Everything is fresh and new. Beautiful new carpets, wall paper and fixtures in bathroom. Bed and bed linens very comfortabe.
Stayed 3 nights in Jul 2023

4/10 Poor

Josh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Room was pleasant but small. Noise from air units below was troubling. Attractive grounds.
Stayed 1 night in Jul 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room (King w/sofa bed)! Kids loved having their own tv and breakfast was great. Only drawback- the pool was so tiny our kids didn’t even want to go in, lol.
Stayed 1 night in Jul 2023

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The main lobby was closed for renovations forcing people to use the side entrance which was right next to my room. Besides the door constantly slamming, people could be clearly heard talking as they walked by. Otherwise, the property was OK.
Stayed 2 nights in May 2023