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Reviews of Hotel Europe Garni

3 out of 5
Hotel Europe Garni
Viktoriastrasse 9, Brig, VS

Reviews

8.4

Very good

Rating 10 - Excellent. 78 out of 222 reviews" "
Rating 8 - Good. 103 out of 222 reviews" "
Rating 6 - Okay. 33 out of 222 reviews" "
Rating 4 - Poor. 6 out of 222 reviews" "
Rating 2 - Terrible. 2 out of 222 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. We loved the family room, with two rooms. It was clean and quiet. Perfect place to stay near the train in a beautiful town.
Stayed 1 night in Mar 2024
Response from Hotel Europe Brig on 5 Apr 2024
Dear GuestThank you for your wonderful review! We're delighted to hear that your check-in process was smooth and that you enjoyed our family room setup. Ensuring cleanliness and providing a peaceful environment are among our top priorities, and we're thrilled that you found our accommodations to meet your expectations. It's fantastic to know that our location near the train station suited your needs, allowing you to explore our beautiful town conveniently. We hope to have the pleasure of welcoming you back on your next visit!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent position near the train station, with friendly staff and comfortable rooms. Good value for money!
Stayed 1 night in Jan 2024
Response from Hotel Europe Brig on 5 Apr 2024
Thank you for your positive feedback! We're glad to hear that you found our hotel to be conveniently located near the train station, with friendly staff and comfortable rooms. Providing good value for money is important to us, and we're delighted that you feel you received just that. We hope to have the pleasure of welcoming you back in the future!

4/10 Poor

Barbara, Redding

Travelled with family
We were on a train to stay at this hotel; however, we arrived in Milan, Italy on a train and got stuck at the train station as there was a train strike on this day and our departure train to Brig was cancelled. We were not able to get on a train to Brig but they still charged us for the stay stating we had to cancel 3 days in advance. This was not our fault and we feel they should be more flexible due to this being the fault of the train personnel going on strike and shutting down trains. We had to unexpectedly find and pay for another hotel in a different town. Beware of their inflexible policy!
Stayed 1 night in Sep 2022

8/10 Good

paul

Liked: Cleanliness, staff & service, room comfort
Hotel Europe Brig
Hotel is quiet but the surroundings being next to the railway station is not. The hotel is towards the budget end for Swiss hotels. very clean in good condition but room a bit on the small size but this typical for independent European hotels. The staff where very friendly and knowledgable.
Stayed 7 nights in Sep 2021

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! Checkin around 9pm.. very friendly even with a small welcome gift: dried apple slices. Thanks a lot!
Stayed 1 night in Aug 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money and exceptional friendly staff / owner
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed during a trip around Switzerland by rail and this hotel was my base for a couple of day trips, starting from Brig station which is right across the street. On one trip I went to Zermatt for a trip up a mountain to view the Matterhorn and on another I went into northern Italy and made a circular trip back to Brig.
Stayed 4 nights in Sep 2019

6/10 Okay

Tetsuya

Disliked: Cleanliness, property conditions & facilities
I’d pay a bit more for a better place
Below average for sure. College dorm would be a good comparison in my opinion. You get your room with a bed and a bathroom. That’s all. Is it clean? I can’t say no. There was a pubic hair in the sink when I checked in.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extemely helpful and knowledgeable of area amenities and how to get places. Although across from the train station we really didn't hear much noose, but we had a room in the back. The location was very convenient for shopping and dining. There are only 10 parking spaces but we never saw more than 4 in use. Drawback is the tiny elevator and no a/c but the windows open and the bed was comfy.
Stayed 3 nights in Sep 2019

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms. Helpful front desk staff.
Staff at the front desk was very helpful as far as recommending places to visit.
Stayed 1 night in Jul 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a hotel at the last minute got last room simple functional but very swiss everything you’d expect but only hope for Outside Switzerland
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
OK for overnight
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ladies were brilliant! Well located and considering the proximity to the station very quiet.
Stayed 1 night in Dec 2018

10/10 Excellent

Sze Wing Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of my expectation, great hospitality
Honestly I didn't expect much before staying at this hotel because I booked it only to avoid the crowdiness in Zermatt. However, the ladies who greeted us at the front desk really made our day. She is so nice and enthusiastic. I really enjoy chatting with her. Though the hotel looks quite old and isn't fancy in decoration. It has a nostalgic feel in its overall setting and the most important it is clean and smell nice. Also, it is just opposite to the Brig station, it is great for us to get up on the Glacier Express. If you like me, that is afraid of the crowds, try this little hotel in Brig. One last thing to mention, they have a very nice restaurant with very good breakfast.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking lady was very informative. Breakfast was awesome
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Brent

Liked: Cleanliness, staff & service
Disliked: Room comfort
Summer weekend trip to Brig
Hotel was conveniently located near the train station. However, it was a bit noisy.
Stayed 1 night in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service and a good night's sleep. Very convenient for the railway station which was important for me.
Stayed 1 night in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
train stop
The receptionist was VERY helpful and kind! The hotel is in a great location! Just across the street from the train station. But not to worry we could not hear the train from our room. The trains are electric. Great shower.
Stayed 1 night in Feb 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Sandhu, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to trains
Great place to stay, friendly staff, a range of healthy and delicious breakfast options
Stayed 1 night in Jan 2018

8/10 Good

John, vanvouver

Liked: Cleanliness, staff & service
Great location, acceptable room
We received a very warm reception which made us feel very welcome and comfortable. The room was small but efficient at the hotel although it's basic makes for a comfortable short sday and it's across the street from the train station. I recommend this place without hesitation for anyone on the budget looking for a clean standard sized European hotel room.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, short walk to town
Nice hotel, area is nice, a short walk to the center of town. Nothing special for the price, but the hotel was clean and comfortable.
Stayed 1 night in May 2017

6/10 Okay

mr david r

Liked: Cleanliness, staff & service
Good location
Great choice for transport links, just by the station. Nice staff but tired and dated as a hotel.
Stayed 2 nights in May 2017

4/10 Poor

BT, Melbourne

Liked: Staff & service
Disliked: Room comfort
Opposite Rail Station
Old Hotel. Staff friendly. Room very small. Bathroom so small almost unusable. Avoid Room 39. Hotel Ok in transit for 1 day but not ideal for longer. Very disappointed.

6/10 Okay

Verified traveller

Great location.
The hotel is great for rail travellers as it is just across the street coming out of the Brig Bahnhof. It is also within walking distance of the city plaza where the restaurants concentrate and the landmark "lifting bridge". The front desk is not manned at night and in the morning though.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very convenient and comfortable hotel for ur purpose. We have stayed before and hope to return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Senior Nomad, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
We stayed here unexpectedly due to a travel problem in Italy. We booked last minute and they were wonderfully accommodating. Our room was spacious and it had a terrific view as well as a balcony. We loved it. The breakfast was good. If we were to return, we would definitely stay here again.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Brig
+ Simple but adequate clean room. + Good choice for Breakfast. - No Telephone in the Room

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Convenient and clean hotel
The hotel was very clean, but in need of refurbishment. It was ideal for the railway station and shopping area. The staff were very friendly and helpful. The room was very small as it said when booking, but was very clean.

6/10 Okay

PUI YIN, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most expensive hotel of the relevant standard
The hotel is located just opposite to main train station and train line to Zermatt. It is an old building but has a small lift. As the wifi repeater is on the other side of the corridor, the wifi signal is too weak to work and so I have to browse the internet for train schedule information at the lobby on ground floor.

10/10 Excellent

SURYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Traditional hotel
Good basic fare. Rooms getting a bit tired. Friendly staff

8/10 Good

kaushik, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station:
It was just so close to train station and the view from back of the hotel was fab:Easy access to town center , the staff and good breakfast : Very clean 5 star:we travel with six people and they all loved the hotel:

6/10 Okay

Scott, Toronto

Liked: Staff & service, room comfort
Comfortable beds
The room smelt like smoke and the wifi was very bad in the room. The bed was the best I slept on during my 2 week trip in Europe.

10/10 Excellent

Brian, Milford, Delaware

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely love this hotel
fantastic

8/10 Good

Sung Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So expensive