The staff were friendly and accommodating. My husband and I enjoyed going to the bar in the evenings to play our board games. The lady that works in the bar is personable, nice and efficient. We have stayed in this same hotel many times because of the cleanliness, friendly staff, and the location. What made this experience poor was the room quality. The door to the room was difficult to open. When we arrived I saw smudges on the mirror and a hair in the bathroom sink. Our room had a whirlpool tub and shower yet there was only one bar of soap. The shower head was not adjustable. It sprayed the shower wall rather than in the center and down where you stand. The bottom sides held water causing mildew. The worst part was the shower temperature, it was constantly changing from scalding hot to icey cold. It may have been the location of our room so I would advise not staying in room 913. Lastly, the parking lot had alot of space yet someone parked so close that I had to get in on the passengers side and crawl to the drivers side to back up so my husband could get in the car. We parked in the parking lines the other car parked over the line by our car. Needless to say the other car had hit our car with their car doors leaving marks and slight dents. All these concerns were reported to the hotel staff, knowing that there is nothing they could do about the car incident but they were kind to listen to all my concerns and said they would address the room issues that were reported.