Dear Franklin,Thank you for such a great review.We're thrilled to hear the vibe of our hotel and the spirit of our team align so well with your expectations. It's great that you've highlighted our room cleanliness, hotel condition, service, and amenities – we do put a lot of energy into ensuring everything is top-notch for our guests. Our team is always buzzing with the atmosphere of hospitality, ready to make your stay memorable with our stylish rooms and modern amenities, as you've kindly noticed.We look forward to welcoming you back on a future occasion. Best wishes,Maysa Venazzi & the heroes teamCommunity SupervisorThe Social Hub Berlin

Hi Tessa, Thanks very much for your review.It's great to hear that our location worked out well for you and that you felt safe, especially as a solo traveler. Our team will be thrilled to hear you found them friendly – we love making all our guests feel welcomed. The design of our rooms is something we're proud of, so we're glad you appreciated the size and style. Regarding the bed firmness, we aim for universal comfort but it seems we missed the mark for you – sorry about that! If you stay with us again, we can certainly bring up a soft mattress topper to make things cozier. Our rooms are designed with climate control in mind, but it sounds like there was a bit of a mix-up with the temperature. For future reference, our air-conditioning can be adjusted to about 6 degrees difference from outside, ensuring you can find that perfect room climate anytime.We hope to see you again in the future. Best wishes,Maysa Venazzi & the heroes teamCommunity SupervisorThe Social Hub Berlin

Hi Malcolm,Thank you for the great review of your stay with us.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to your next visit.All the best,Maysa Venazzi & the heroes teamCommunity SupervisorThe Social Hub Berlin

Hi there,Thank you for reviewing your recent stay.We are pleased that your overall stay was good. The comfort of our guests is very important to us, so please don't hesitate to let us know of any issues, we are here to help find a solution. Rest assured that we will be looking into this matter.We hope to welcome you back. Best wishes,Maysa Venazzi & the heroes teamCommunity SupervisorThe Social Hub Berlin

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir schätzen alle Gästeerfahrungen und bedauern, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir würden gerne mehr über Ihre spezifischen Anliegen erfahren, damit wir diese umgehend angehen können. Zögern Sie nicht, uns direkt unter berlin@thesocialhub.co zu kontaktieren, um Ihr Erlebnis weiter zu besprechen.Wir sind darauf bedacht, einen herausragenden Service zu bieten, und Ihre Rückmeldung ist uns sehr wichtig, um uns zu verbessern.Herzliche Grüße,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hi Cynthia,Thanks for the positive feedback.We're thrilled to hear you enjoyed our prime location, conveniently close to the heart of the city and public transport - it's one of the things we're quite proud of! It's fantastic that your check-in was a breeze and you found your stay to be top-notch across the board. We work hard to keep our place in tip-top shape and offer service that sparkles, so knowing you felt well taken care of really makes our day! We're always here to ensure you have a memorable experience, from our stylish rooms to our friendly atmosphere. Remember, for your next visit, if you ever need anything to make your stay even better, don't hesitate to ask our around-the-clock reception team.We’d love to see you again ASAP!Cheers Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Dear Sohaib,Thank you for this kind review.We're thrilled to hear that you enjoyed our prime location and found it convenient for exploring Berlin. Our friendly staff is always here to help, and we're glad they made a positive impact on your stay. We appreciate your understanding when they couldn't assist in certain situations, but we're always striving to improve and make your experience even better.It's fantastic that you loved our room cleanliness and hotel condition. We're always working hard to keep everything in tip-top shape for our guests. Thanks for your feedback on the room amenities and service, we'll definitely take it into account for future improvements.Hope to see you again!Cheers,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hi Tessa, Thanks very much for your review.We're thrilled to hear that you found our hotel clean and well-maintained! Our team works hard to keep everything in tip-top shape for our guests. However, we're bummed to hear about the fire alarms going off during your stay. We understand how frustrating that can be, especially when you're trying to catch some Z's. Please know that the safety of our guests is our top priority, and we have regular checks in place to ensure everything is working as it should. We apologize for any inconvenience this may have caused and hope it didn't put too much of a damper on your time with us.The entire team hopes to have the pleasure of seeing you again on a future occasion. Kind regards,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hi Kathryn!Glad to see you loved our location! Of course, being close to all the best hotspots is important, so we're happy to hear you were able to enjoy all the fun places and things to do in the neighborhood. Thank you very much for all the love and for the review! Hope to have you back soon!

Hi Frank, Thanks for leaving us a review. It’s a bummer to read that you did not enjoy our lively atmosphere of students, short stay guests and hotel guests because this is exactly what we think makes us special! We hope you were at least able to enjoy the amazing city of BerlinBest Regards,

Hello Angelica! Thanks for taking your time to write us a review. We’d like to apologize for the rather unusual behaviour of our reception staff. This is certainly not the experience we strive for. We will be passing your comments on to the hotel team about the difficulties that you have experienced with your room. Hope we get another change to impress you! We do hope that you enjoyed your stay in Berlin.

Hi Danlyar, Thank you for the awesome review! We’re super happy to read that you were able to enjoy our facilities. We love creating fun and special experiences for our guests, so your review made us smile! We hope to see you soon again!

Hey Mariann, Thank you so much for taking your time to leave us a review! We love that you loved us, and we love you right back! It means a lot to us that you enjoyed our fun, playful design style.Hope you also had a lovely time in our beautiful city!Until next time,

Hello James, Thank you for telling us more about your experience with us and sorry for not meeting your overall expectations. We apologize for the issues of missing a kettle & a coffee machine in your room. Please note for in the future that our 24-hours reception team would’ve been happy to help you make your stay more enjoyable. Your comfort is our top priority. Happy travels!

Hi Mary Jo!Wow, thanks for this review! We believe that fun, cool locations are really important for the best hotel experience, so it’s great to hear that you had a great time with us and enjoyed the vibe around our hotel! Would love to hear what your thoughts are on the misleading part, in case you would want to share please send us an e-mail to berlin@thesocialhub.coUntil next time!

Hi Boris, Thank you for taking the time to rate us. However, we always appreciate candid feedback from our guests as this will help us look for ways to improve our service. In case you would like to share that with us please send an e-mail to berlin@thesocialhubcom. We are looking forward to that feedback.We hope you will consider staying with us again in the future. Best regards,

Hello Lesley! Your positive review is the pep in our step today. We appreciate it!We're thrilled to hear that you and your husband enjoyed your stay with us and found our staff friendly and helpful. It's great to know that our vibe suited you well, and we appreciate your recommendation! We can't wait to welcome you back for a longer stay next time.It would be great to welcome you back soon!Take care

Hi there,Thank you so much for your kind review.We're glad you enjoyed our decor and concept, as we aim to create a unique and vibrant atmosphere for our guests. However, we're sorry to hear that the service during breakfast didn't meet your expectations. We'll definitely take your feedback into account and work on improving our service to ensure a better experience for all our guests. As for the staff attitude, we apologize if it seemed like they didn't prioritize your satisfaction. We'll make sure to address this issue with our team.We would be delighted to welcome you back for a better stay soon.Cheers,

Dear Paul,Thank you for such a great review.We're glad our team could help you during the check-in process and make you feel welcome. We hope your free beer helped to relieve a bit of stress during a frustrating situation! We're also happy that you enjoyed our prime location in the Mitte district, close to public transport and various attractions.We’d love to see you again!All the best,

Hi Andrew,It was a pleasure to receive your kind review.We're thrilled that our prime location in the Mitte district was perfect for your family and that you enjoyed the vibrant atmosphere created by our diverse community. It's great to hear that our team made a positive impression and that our breakfast met your expectations. We appreciate your recommendation and hope to see you and your family again soon!We look forward to seeing you again. Cheers,

Hey there,Firuz!Thanks for rating your recent visit.We're pleased that you had a pleasant stay with us and appreciated our high standards.Until we meet again!Happy travels,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hi Trevor,Thank you very much for your kind review.We're thrilled to hear that you enjoyed the lively atmosphere, quiet room, and design of our hotel. It's great that you appreciated the kettle with tea and coffee, easy-to-use shower, and our prime location near museums and supermarkets. The courtyard is indeed a popular spot for our guests to hang out!We look forward to seeing you again.Cheers,

Hello Spencer!We're doing a happy dance thanks to your awesome rating. We appreciate you!It's great to hear that you had an enjoyable stay.Take care and see you soon! Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Dear Andrew,Thank you for such an amazing review.We are pleased that we were able to meet your expectations.We can't wait to see you again.Cheers,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hi Mark,Thanks for your review.We're thrilled to hear that you enjoyed our community vibe and found our team friendly.We apologize for the inconvenience caused by the fire alarms during your stay. Safety is our top priority, and we're glad our team could make it up to you with some free drinks. We hope to see you again soon for more good times at The Social Hub.Cheers! Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hello Peter,Thanks for this great feedback.We are pleased that we were able to meet your expectations.It would be great to welcome you back.All the best,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hey there, Thanks for taking the time to share your thoughts about your stay at The Social Hub.We're glad you enjoyed our modern design and clean space. It's true that we're not a traditional hotel, but we aim to create a unique experience for our guests. We're also happy to hear that our soundproof windows helped with the noise in the courtyard. As for the air conditioning, we apologize if it didn't meet your expectations. Our system allows for individual control, but it can only adjust the temperature by about 6 degrees compared to the outside temperature. We'll keep your feedback in mind for future improvements.We hope to welcome you back in the future.Best wishes,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hiya,Hannah!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable See you soon.Cheers,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hey Michel,thanks for your feedback! We highly appreciate your time that you have spend for this. We checked your reservation and you requested a executive room which you got with a beautiful room on the 7th floor with even king size bed. Can you please let us know what was not satisfying on this room so we are able to improve and avoid disappointment for your future stay?Thank you for appreciating our place and the price value ratio. We love to hear that!We hope to see you anytime soon again :)Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hiya,Kyle!Your positive review is the cherry on top of our day. Thanks for taking the time to share!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be fantastic to welcome you back.Best wishes,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hey Nick!Thanks for the awesome review! We're thrilled you enjoyed our gym, clean rooms, and the freedom to do your thing. It's great to hear that our location was convenient for you to explore the city. We love being a hub for our guests to connect and have fun!We hope to see you again soon at The Social Hub! Take care! Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hey Tahir! We're super happy to hear that you had an amazing stay and loved our staff! Our team always strives to create a welcoming and friendly atmosphere for all our guests. Thanks for sharing your positive experience!We hope to see you again soon at The Social Hub Berlin! Take care! Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Dear Martin,Thank you for this positive review.It means a lot to know that you appreciated our high standards; your satisfaction is our highest reward.We all hope to welcome you back in the future.Best wishes,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Dear Jacqueline,Thank you for sharing the review of your stay with us.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We can't wait to see you again.Best wishes,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Dear Ben,Thank you for your positive review.Your kind words about our team are much appreciated and encourage us to continue maintaining our high standards of service.We hope to welcome you back.Best wishes,

Hi Cain,Thanks for taking the time to share your feedback about your recent stay.We're pleased that you had a good stay and appreciated our high standards.We're also glad that you found our location convenient.We hope to see you soon.Cheers,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hi there!Thank you for taking the time to rate your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best regards,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Dear Guest,Thank you for taking the time to rate your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best regards,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin

Hi Daniel,Thanks for taking the time to give us your feedback.We're very happy to know you enjoyed your stay and liked our handy location. Thanks for also mentioning our friendly team's top-notch service.We're sorry, though, for any trouble you had with the shower and toilet; we'll be sure to have maintenance look into it and we appreciate you letting us know.We're also sorry for any oversight at check-in and we'll review your comments with the reception team.Nevertheless, it's nice to know you made good use of our common areas and that our modern facilities ticked all the boxes.We hope to see you again in the future.All the best,Anna-Lena Ganser & the heroes teamCommunity ManagerThe Social Hub Berlin