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Reviews of Rodeway Inn Conference Center

2 out of 5
Rodeway Inn Conference Center
1295 N 11th St, Beaumont, TX

Reviews

5.4
Rating 10 - Excellent. 21 out of 215 reviews" "
Rating 8 - Good. 43 out of 215 reviews" "
Rating 6 - Okay. 49 out of 215 reviews" "
Rating 4 - Poor. 37 out of 215 reviews" "
Rating 2 - Terrible. 65 out of 215 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

Hollianne

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too bad. Very clean and the customer service was good.
Stayed 4 nights in Feb 2024
Response from sejal on 10 Mar 2024
Thank you so much for your feedback. Please come visit us again.

8/10 Good

Timiko

Stayed 1 night in Nov 2023
Response from sejal on 21 Dec 2023
Thank you so much for your feed back. We really appreciate your business. Please come visit us soon.

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Sam on 17 Oct 2023
Thank you for staying with us. We appreciate your business.

6/10 Okay

Elysha

Stayed 1 night in Sep 2023
Response from Paul on 17 Oct 2023
Thank for staying with us.

8/10 Good

Lee

Stayed 1 night in Mar 2023
Response from SAM on 18 Apr 2023
Thank you so much for your kind comments and review regarding your most recent stay with us.

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great just no coffee
Stayed 1 night in Mar 2023
Response from Paul on 8 Mar 2023
Thank you for staying with us and apologize for an inconvenience.

10/10 Excellent

Taria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was friendly and welcoming will definitely stay agsin
Stayed 1 night in Sep 2022
Response from Manager on 7 Sept 2022
Hello Taria, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our front desk and also our clerk. We hope you'll return to see how we continue to improve our service and hospitality.

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Manager on 19 Oct 2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 Terrible

Octavia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Bad Bad
It was dirty. There were bed bugs. Upon checking in there was a woman at the counter threatening that she was going to stab a man if he came back to her room. I should’ve bolted then but I was running from a hurricane. After checking in was when I was like, why didn’t you leave?” The room was dirty and there was bed bugs. I immediately asked for my money back and found a better hotel. It should be a zero star hotel. I couldn’t stay even in an emergency situation so that says a lot and I’m not a picky person at all.
Stayed 3 nights in Sep 2021
Response from Manager on 19 Oct 2021
"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 Terrible

Carl

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My say there was horrible and management was mad dont care you was in a crisis only thing they wanted was money
Stayed 3 nights in Aug 2021
Response from Manager on 19 Oct 2021
"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4/10 Poor

Israel F

Stayed 1 night in Aug 2021
Response from Manager on 19 Oct 2021
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

2/10 Terrible

cem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website inaccurate info
I couldn’t stay that hotel because they sold my room someone else . They said. “You are a Hotels.com customer. We don’t care” . me I couldn’t find any other hotel that area ( Beaumont) I drove almost two hours far Concoe . Hotels .com can you tell me what kind deal you guys have . If they can sell my reservation ….
Stayed 1 night in Aug 2021
Response from Manager on 19 Oct 2021
Thank you for sharing your experience with us. We appreciate the input referring to our area and comments about our room. We hope to see you again in the future.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy
The room didn’t look clean. Hair still in the sink and the shower. Toilet seat was dirty. Bed was stiff. Couch looked old.
Stayed 1 night in Oct 2020
Response from sejal on 18 Nov 2020
sorry for the inconvenience. Thank you for staying with us.

8/10 Good

Bobby, Houston, TX

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't in the greatest part of town. But the facility was clean the room was nice and it was comfortable. No real complaints whatsoever.
Stayed 1 night in Oct 2020
Response from sejal on 18 Nov 2020
Thank you for staying with us.

6/10 Okay

Authur Trey

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020
Response from sejal on 18 Nov 2020
Thank you for staying with us.

6/10 Okay

DarlaG, Houston

Business traveller
Liked: Staff & service
This is definitely a notel-motel. Felt very rundown & rather like they started to update then gave up. Whites are more yellows & the entry & halls are kind of depressing. Remarkably, my bed & pillows were super comfortable- and I say that as someone who has a tempeurpedic at home. Sad as this place is, I was grateful for a spot to crash, as my original hotel, north of Lake Charles, took my reservation, but when I arrived at 10:30 p.m., says, "No rooms!" Midtown had the only took left in the whole area! Thank goodness!
Stayed 1 night in Sep 2020
Response from sejal on 18 Nov 2020
Thank you for staying with us.

8/10 Good

Randy, Lad Lake, FL

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The price was great, the room was a new remodeled but I don't think they cleaned up after the remodel was complete. But overall our stay was good.
Stayed 5 nights in Mar 2020
Response from sejal on 30 Mar 2020
Thank you for staying with us.

6/10 Okay

Fulgencio

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from sejal on 17 Jan 2020
Thank you for staying with us.

6/10 Okay

Dennis

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I found a. Bit uncomfortable was the smell in the lobby area
Stayed 1 night in Sep 2019
Response from paul on 17 Oct 2019
Thank you for staying at our hotel.

4/10 Poor

Howard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price.
Not so great. Overpriced for what it is. Spend a few dollars more and be at a much nicer hotel chain like a Hilton brand or holiday inn type of place.
Stayed 1 night in Sep 2019
Response from sejal on 17 Oct 2019
Thank you for staying at our hotel.

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019
Response from Prit on 16 Sept 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and neat. Just didn't like it that I was upstairs and had to walk on the other side to get to the stairs to get to my room. I really preferred a bottom room.
Stayed 1 night in Aug 2019
Response from Prit on 5 Sept 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Prit on 5 Sept 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Ashley

Travelled with family
Disappointed
Hotel has no ice machine. Side doors get locked overnight from 9pm-6:30am according to posted signs, but they were locked early and unlocked late, requiring very long walk to and from room through the lobby and around the hotel via the parking lot because posted schedule was not followed. Bed very uncomfortable. Poor lighting and furniture placement - lamp placed on desk was not plugged in, nor was there an outlet to plug into. Plumbing issues - tub and toilet drain slow.
Stayed 2 nights in Aug 2019
Response from Prit on 5 Sept 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great stay for the price couldn’t complain. Friendly staff and close to all the shops.
Stayed 1 night in Aug 2019
Response from sejal on 19 Aug 2019
Thank you for your feedback. We appreciate it very much.

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s horrible and the staff are rude. They say they have breakfast but only have old cereal and old bred that’s it.
Stayed 3 nights in Aug 2019
Response from pAUL on 17 Aug 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from paul on 5 Aug 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
It was all fenced in with onky one way out. The grass needed cut and our refrigerator leaked water on the floor.
Stayed 1 night in Jul 2019
Response from paul on 5 Aug 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not up to part at all..I would never go back there
Stayed 2 nights in Jul 2019
Response from Paul on 5 Aug 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Prit on 15 July 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019
Response from Prit on 15 July 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Prit on 15 July 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was ok. Pool was dirty. Breakfast was cereal and stale muffins.
Stayed 1 night in Jun 2019
Response from Prit on 15 July 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Prit on 15 July 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Princeton/Bendetta

Liked: Cleanliness, staff & service, room comfort
Emergency Layover
We ended up staying due to the bad weather, but for the price of $55 we slept well. The smell in the room's was over whelming, but the ac filtered that out. Can't say to much about the lobby smell though.
Stayed 1 night in Jun 2019
Response from sejal on 12 June 2019
Thank you for staying with us.

4/10 Poor

Dominique

Disliked: Staff & service, property conditions & facilities, room comfort
Ehh..
The place was run down. Had I not already booked it, I wouldn’t have ever stayed here. The picture are not what it looks like inside. The man was super nice tho. I came with my 3 kids and myself, room service would not give me more then 2 towels even though there was 4 of us in the room. You get what you pay for.. even though I have paid this same amount for places much nicer.
Stayed 1 night in May 2019
Response from sejal on 12 June 2019
Thank You for staying with us.

8/10 Good

Jackie

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I like the desk clerk, he was very nice and understanding. The rooms wasn’t so clean but they wasn’t too bad.
Stayed 1 night in Jun 2019
Response from paul on 12 June 2019
Thank You for staying with us.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Prit on 5 June 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude an not people friendly service sucked ass
Stayed 1 night in May 2019
Response from Prit on 30 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019
Response from Prit on 27 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Igor

Disliked: Staff & service
Stinky rooms, breakfast next to ‘0’. Only front deck guy was friendly. House kippers kept nocking in our doors 2 hours before check out time . But In General is was ok for one night budget stay .
Stayed 1 night in May 2019
Response from Prit on 27 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Maria

Pet friendly
Need updates, new carpets and cost of paint
Stayed 1 night in May 2019
Response from Prit on 24 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Prit on 24 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Caitlyn

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2019
Response from Prit on 24 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Prit on 4 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NothingNothingNothingNothingNothingNothingNothingNothing
Stayed 1 night in Apr 2019
Response from Prit on 14 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Service. Clean rooms. Great price. Will be back soon
Stayed 1 night in Apr 2019
Response from Prit on 4 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Durable enough
Ok
Stayed 1 night in Apr 2019
Response from Prit on 20 May 2019
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from pRIT on 30 Apr 2019
Dear Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We apologize for the incident that happened and will improve it in future. We hope to see you again.