Ratings based on 386 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Fantastic - everything we hoped for and more.

Posted 07/07/2015
Hotel staff were amazing, buffet brilliant, facilities are better than looks online and room was lovely. A great hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05/07/2015
Fint hjemmekoselig hotell, hyggelig personale, rimelig.
5 out of 5
Recommended
for Families
by A verified traveller from cairns

Warm greetings from Novotel Bali Benoa

Posted 26/06/2015
Pros: We liked every thing about this hotel. Felt homely and welcoming.
Location: The location wasn't overly busy, never got harassed.
What an awesome experience! Absolutely loved Novotel Benoa, the staff were very accommodating and friendly. Rooms were gorgeous with spacious bathrooms. Kids loved the pool, very relaxing surrounded by beautiful gardens with an amazing view of the beach. Food was always delicious and top quality. Definitely will go back to stay.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear loli, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

vlaue for money hotel

Posted 21/06/2015
Pros: The best thing about the this hotel is its staff. very polite and friendly.
Location: there a free suttle bus to a shopping mall. you can hire a car with a driver for a day and go around the island. there isn't much around the hotel.
beautiful hotel. staff in all areas very polite and friendly. Plenty of verity at breakfast. while we there in early June was some work going on at the beach front. however this didn't effect our stay. there were enough deck chairs by the pool and on beach front. Hotel offered free afternoon tea to componsate this inconvience to guest. every evening there was entertainment. this isn't your normal Novotel you are used in Europe. this is a unique Balian style hotel with its coconut interior.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Minu, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from australia

Relaxing place to stay

Posted 17/06/2015
Pros: Rooms are clean with heaps of space.
Cons: Better security
Location:
Would have been perfect except the beach upgrade ruined trying to retax by the pool, you could hear the loaders and smell the diesel. The beach project contract workers continuously walked by our room trying to peek in at our young teenage daughters whilst making rude comments and gestures. The hotel didn't inform us about the beach upgrade noise works until the day we arrived. The hotel should be providing better security as there are contract workers just strolling around everywhere.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from australia

Loved the Balinese village feel!

Posted 09/06/2015
Friendly hotel-lovely staff- good breakfasts-loved the beachside terrace rooms (but would not stay on other side of road). -lush grounds with huge trees, thatched roofs, lots of rustic stonework, relaxed casual feel, different from other hotels. The disruption and noise from beach wall construction and fumes from diggers were a nuisance.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, lovely staff and good location

Posted 07/06/2015
Pros: Everything
Cons: Better beach
Location: Lots of shops and restaurants nearby
Stayed here the first 3 nights into our holiday in Bali and enjoyed our stay here very much. Better than i expected.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller

Balinese feel, relaxing hotel

Posted 06/06/2015
Pros: Balinese authentic feel. Not some mass produced hotel that you could find on the other side of the world.
Cons: Cleanliness of my floors and sink bench. Could have been given a good wipe over with cloth and water and a mop for the floors
Location: Good location. Water sports at either end of the beach. Wedding venue just up the road.
This was a lovely hotel that relaxed you straight away. Breakfast overlooking the pool and ocean was a great way to start the day. Small enough to be able to find your way around, large enough to not be on top of everyone. Loved the villas and the distinct Balinese tropical feel... Thatching and stonework, large shady trees.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth WA

Wonderful hotel - roomy, clean and comfortable.

Posted 04/06/2015
Pros: There was an intimate feel about the hotel but you did not feel that everyone was on top of you and we traveled with a large group.
Cons: I enjoyed it as it was.
Location: It was quieter than other areas in Bali but with the freeway access it is now very easy to get anywhere. Would recommend Bumbu Bali for a meal.
We loved the authentic Balinese atmosphere of this hotel. The beach works were not that disruptive to our stay. we definitely would come back!
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Steve and Annet, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from Western Australia

Great hotel

Posted 29/05/2015
Awesome staff, clean and great food ... Best pool We have been in. Totally enjoyed and will return. Excellent value.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Darren, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.