Ratings based on 395 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from TOKYO

最高の旅行になりました

Posted 30/07/2015
Pros: 1.バリ風の外観、内装 2.美味しい朝食 3.1日中行われるアトラクション(Ex.プールサイドでのダーツ大会や輪投げ大会、テニス大会、ケチャダンスなど) 4.スタッフのあいさつ、笑顔 5.海の一望できるプール
Cons: 改善すべき点は、ありません。以下、注意点です。 1.環境を考えて、タオル類は一日おきの交換が原則です。毎日綺麗なタオルを使いたい人は交換をお願いすると良いでしょう。 2.日本と違い、壁や床などのメインテナンスの質は高くはありません。
Location: ベノアは、マリンスポーツのメッカです。近くには、美味しい料理店(ディナーでも、一人1000円前後)や、両替所、エステ(600円程度)、コンビニも多く、大変便利でした。
初めてのバリ旅行。家族の希望が、ビーチでのんびりしながら、本を読みたいということで、こちらのノボテル・ベノアにしました。6泊しましたが、ホテルのプールで、本当にのんびりと、至福の時間を過ごしました。 ブッフェスタイルの朝食は、種類も豊富で、美味しいです。その後は、プールに入ったり、プールサイドやビーチにあるベッドに寝そべって、本を読んだりしました。メインのプールの近くには、ビリヤード台や卓球台もあり、その他、ジムやテニスコートも利用しました(以上は、すべて宿泊料に含まれています)。 妻は、ホテル内のエステも、5000円程で利用。近くのアロマエステも良いが、やはりホテルのエステは一味違って、大満足だったようです。 チェックインの際に、100万RPの預け入れ(デポジット)をお願いされます。そのおかげで、プールサイドでは現金なしで、ビールや、ヤシの実ジュースなどを頼めますし、プールサイドでランチを食べたり、ディナーも食べることができます。 宿泊客は、欧米人やオーストラリア人が多く、日本人はほとんど居ませんでした。日常の喧騒を離れて、バカンスを心ゆくまで堪能することができました。おすすめのホテルです。
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 11/07/2015
Pros: Clean and relaxing
Cons: San that there is no beach front anymore
Location: Plenty of restaurants and shops
Pool villa was excellent very clean and private Buffett breakfast very good, very good customer service Would stay again No beach
Comment from Hotel Management
27/07/2015 by Gandi, Hotel Management
Dear Guest We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gandi Mahendra, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Fantastic - everything we hoped for and more.

Posted 07/07/2015
Hotel staff were amazing, buffet brilliant, facilities are better than looks online and room was lovely. A great hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05/07/2015
Fint hjemmekoselig hotell, hyggelig personale, rimelig.
Comment from Hotel Management
08/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager..
5 out of 5
Recommended
for Families
by A verified traveller from cairns

Warm greetings from Novotel Bali Benoa

Posted 26/06/2015
Pros: We liked every thing about this hotel. Felt homely and welcoming.
Location: The location wasn't overly busy, never got harassed.
What an awesome experience! Absolutely loved Novotel Benoa, the staff were very accommodating and friendly. Rooms were gorgeous with spacious bathrooms. Kids loved the pool, very relaxing surrounded by beautiful gardens with an amazing view of the beach. Food was always delicious and top quality. Definitely will go back to stay.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear loli, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

vlaue for money hotel

Posted 21/06/2015
Pros: The best thing about the this hotel is its staff. very polite and friendly.
Location: there a free suttle bus to a shopping mall. you can hire a car with a driver for a day and go around the island. there isn't much around the hotel.
beautiful hotel. staff in all areas very polite and friendly. Plenty of verity at breakfast. while we there in early June was some work going on at the beach front. however this didn't effect our stay. there were enough deck chairs by the pool and on beach front. Hotel offered free afternoon tea to componsate this inconvience to guest. every evening there was entertainment. this isn't your normal Novotel you are used in Europe. this is a unique Balian style hotel with its coconut interior.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Minu, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from australia

Relaxing place to stay

Posted 17/06/2015
Pros: Rooms are clean with heaps of space.
Cons: Better security
Location:
Would have been perfect except the beach upgrade ruined trying to retax by the pool, you could hear the loaders and smell the diesel. The beach project contract workers continuously walked by our room trying to peek in at our young teenage daughters whilst making rude comments and gestures. The hotel didn't inform us about the beach upgrade noise works until the day we arrived. The hotel should be providing better security as there are contract workers just strolling around everywhere.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from australia

Loved the Balinese village feel!

Posted 09/06/2015
Friendly hotel-lovely staff- good breakfasts-loved the beachside terrace rooms (but would not stay on other side of road). -lush grounds with huge trees, thatched roofs, lots of rustic stonework, relaxed casual feel, different from other hotels. The disruption and noise from beach wall construction and fumes from diggers were a nuisance.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, lovely staff and good location

Posted 07/06/2015
Pros: Everything
Cons: Better beach
Location: Lots of shops and restaurants nearby
Stayed here the first 3 nights into our holiday in Bali and enjoyed our stay here very much. Better than i expected.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller

Balinese feel, relaxing hotel

Posted 06/06/2015
Pros: Balinese authentic feel. Not some mass produced hotel that you could find on the other side of the world.
Cons: Cleanliness of my floors and sink bench. Could have been given a good wipe over with cloth and water and a mop for the floors
Location: Good location. Water sports at either end of the beach. Wedding venue just up the road.
This was a lovely hotel that relaxed you straight away. Breakfast overlooking the pool and ocean was a great way to start the day. Small enough to be able to find your way around, large enough to not be on top of everyone. Loved the villas and the distinct Balinese tropical feel... Thatching and stonework, large shady trees.
Comment from Hotel Management
07/07/2015 by Estrella, Hotel Management
Dear Guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager.