Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Ian from Perth, WA

Fantastic hotel for families with young children

Posted 14/04/2014
Pros: Kids facilities
Cons: Some of the rooms are getting a bit tired however the rooms that have been updated are really great
Location: Lots of restaurants nearby and they provide transport to and from the hotel. Watersports and beach
This is the second time we have been back as we enjoyed it for the first time in December '13. This is a great value hotel with facilities aimed at the younger children. We have used a wonderful babysitter from the hotel called "Ning" who runs the kids club at the hotel. Our daughter loves Ning and it is great to have no concerns when heading out for a nice evening meal. The breakfast is amazing and we will definitely be back soon.
5 out of 5
Recommended
for Couples
by Pushkar from Mumbai

Amazing place near the beach

Posted 31/03/2014
Pros: Ambience, beach-side restaurant, food, rooms
Location: Watersports
A traditional-looking hotel equipped with all the modern facilities. Located at Tanjung Benoa which is not as crowded as Kuta, yet not as secluded as Nusa Dua. The hotel's staff is warm and friendly staff and goes out of its way to help you. Clean and neat rooms, gorgeous view of the sea and tasty food and drinks at their restaurants. What more can you ask for! Would definitely recommend this place to fellow travellers.
Comment from
04/01/2014
Dear Pushkar, thank you so much for your amazing review, this made our day :). I shared your comments during morning briefing and everybody was happy we could make your stay memorable and you enjoyed our services. Thank you for recommending our resort and hope to see you again.
4 out of 5
Recommended
for Families
by jill from australia

Nice hotel with real Balinese feel to it.

Posted 23/03/2014
Pros: Very comfortable, casual feel to this hotel which instantly makes you feel relaxed. Friendly & helpful staff.
Cons: Music at the main pool area would give it some atmosphere.
Location: About 15 minute taxi or bus ride to many locations and attractions.
Very relaxing stay with our daughter, son-in-law and two grandsons.
Comment from
01/01/2014
Dear jill, thank you for your nice comment and my team and I are happy you had a relaxing family holiday in our resort. I would be our pleasure to welcoming you again :).
5 out of 5
Recommended
for Couples
by A verified traveller

This was an awesome place with total beach access

Posted 15/03/2014
Pros: Everything
We were able to utilise the beach as well as the pools and had some excellent restaurants close by as well as the facility restaurants.
Comment from
24/01/2014
Dear guest, thank you so much for leaving your awesome :) review and my team and I are happy you had a great stay. Thank you for staying with us and hope to see you again.
5 out of 5
Recommended
for Everyone
by Karen from Melbourne, Australia

beautiful hotel, private beach, great facilities.

Posted 19/02/2014
Pros: All the staff who worked at the hotel, the Balinese look of the hotel, the restaurants in the hotel, the private beach, and the swim up bar.
Cons: Nothing the hotel experience was brilliant.
Location: close to beach & water sports. I would definitely recommend a visit to the Bali Zoo and book an elephant ride.
first time to Bali, excellent experience, good shopping nearby. I would definitely recommend Bali as a holiday destination to anyone, Balinese are very happy, friendly and helpful people. I found that it was very easy to do nothing or pack lots of things in a day or night.
Comment from
06/01/2014
Dear Karen, thank you so much for this kind review on the hotel and on Bali. Great to read you enjoyed the hotel and we could make your first time in Bali memorable. Hope to see you again in Tanjung Benoa.
5 out of 5
Recommended
for Everyone
by Debbie from Mudgee Australia

We were very impressed. Will be back.

Posted 17/02/2014
Pros: Everything
Cons: Nothing
Location: Restaurants, Beauty Therapists(Massage), shops, tourist outlets all walking distance.Shuttle bus to Mall, You can hire a car from hotel & go anywhere!
We were impressed from the time we arrived to the time we left..Just beautiful, the staff were fabulous, we will return..They even surprised us we a cake for our 30th wedding anniversry..Great restaurants & shops walking distance...Thankyou all for making our stay unforgetable..
Comment from
06/01/2014
Dear Debbie, thank you so much for your encouraging review and it feels good you had a memorable stay in our resort. I will share your comments with my teams, it is always a big motviation for us when our services are appreciated. Looking forward to welcoming you again! :)
4 out of 5
Recommended
for Everyone
by Samir from India

Comfortable stay

Posted 14/02/2014
Nice resort, but we got a room on the other side of the road, so we had to walk quite a bit with small kid when we wanted to go to the restaurant, beach, spa, etc.
Comment from
06/01/2014
Dear Samir, thank you for your nice review and my team and I are happy you had a comfortable stay with us. To explain for future travellers: Our Deluxe Rooms are located in our 'Garden Wing' together with two of our pools and our Crocokiss pool bar and restaurant. This part is separated by our 'Beach Wing' by the village road, secured 24/7 by our security staff . Our Tropical Terrace Rooms, Beach Cabanas and Pool Villas are located in this area. Thank you for spending your family holiday in our resort and looking forward to welcoming you again.
5 out of 5
Recommended
for Everyone
by Bogey from Tokyo, Japan

Great location, beach and facilities

Posted 10/02/2014
My wife and I enjoyed our stay here for 3 nights after spending 7 in Ubud. The spa and beach were great, food service was on par or better than offerings in town. The resort sprayed twice weekly for bugs, so they were never an issue. This is a very green hotel, our only complaint was multiple flushes required to leave a clean bowl for the next user. Would definitely come back.
Comment from
06/01/2014
Dear Bogey, thank you for your positive review, great yo read you fully enjoyed our services. Please excuse the issue with the toilet flusher, I will talk to housekeeping and engineering to check the functionality on daily basis. Thank you for staying with us and hope to see you again.
2 out of 5
by paul from Melbourne VIC, Australia

hotel stay

Posted 01/02/2014
Pros: The air conditioning
Cons: breakfast
Location: It was OK
hotel was OK but not happy with facilities after 6 pm all they have is a bar , not much to do but watch TV
5 out of 5
Recommended
for Everyone
by Tina from Sydney

Great hotel, beautiful Balinese character.

Posted 27/01/2014
Pros: Always smiling, helpful staff and great location.
Cons: Variety of food on the breakfast menu. Return of the basketball ring in the pool.!!!!!!!
Location: Love the quiet location.
We were made very welcome from the beginning and always love returning. Especially being recognised by all the staff every time we are there. Congratulations for their patience with dealing with some of the more demanding, rude large group of guests that were there at the same time as us.