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Reviews of Hampton Inn & Suites Bakersfield North-Airport

2.5 out of 5
Hampton Inn & Suites Bakersfield North-Airport
8818 Spectrum Park Way, Bakersfield, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 984 reviews" "
Rating 8 - Good. 262 out of 984 reviews" "
Rating 6 - Okay. 79 out of 984 reviews" "
Rating 4 - Poor. 42 out of 984 reviews" "
Rating 2 - Terrible. 39 out of 984 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ann

Disliked: Staff & service
Staff upon arrival said they pay for taxi to airport instead of shuttle which they no longer have. In the morning, different staff said i had to pay. I would not have stayed there if no translortation service!!! Man at desk was threatening.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Travelled with family
Great property. They put us up on the top floor and away from the traffic.
Stayed 1 night in Apr 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host at check in was very pleasant, very courteous and helpful. Overall excellent experience.
Stayed 1 night in Apr 2024

8/10 Good

Roopa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2024

6/10 Okay

James

Business traveller
Liked: Staff & service
Room seemed very dated and felt stale.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Breakfast was good and plentiful
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

2/10 Terrible

CHRISTOPHER

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was dirty, bathroom was dirty, the manager was worthless as well as the frint desk clerk when i tried to get a refund.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark, Ridgecrest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome.
Stayed 1 night in Mar 2024

10/10 Excellent

Ruth, Ridgecrest

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Aldx

Stayed 1 night in Mar 2024

8/10 Good

Jose

Stayed 2 nights in Feb 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was there for a business trip. Very clean, breakfast had many choices. Was only there one night.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy. The staff was able to schedule my shuttle to take us to the airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Misty

It would have been nice to be able to control the thermostat in the room. Also, a firmer pillow would have been my preference. The two gentlemen I spoke with at the front desk were very polite and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room (on first floor) was not clean and had to change to another room (on first floor). Room that we change to was worse. Broken window (lower left 1/4 with some tape to hold it together) and with hole I could put my hand thru. Wet floor near broken window. No sink drain stopper and dirty floor in bathroom. Had to get a remote for the TV from the front desk. We have a claim in.
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location next to the airport. The hotel was clean and the staff was very courteous. We enjoyed the quiet room!
Stayed 1 night in Jan 2024

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 5 nights in Jan 2024

10/10 Excellent

Eileen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. A large selection for breakfast. Nice bedding.
Stayed 1 night in Jan 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Electric keys did not work and breakfast was not stocked
Stayed 1 night in Jan 2024

4/10 Poor

Julia

Travelled with pets
I was completely shocked and irritated when I checked in that the pet fee was $75! There is no mention of this outrageous fee on their website nor on the site description on 3rd party reservation sites. It is a hidden and dishonest fee. I have never paid more than $50 and that was at much higher quality hotels. The staff member explained there are different rates at different Hampton Inn sites. When there are holes in the wall in my room from removed screws/lamps, worn carpet and shower doors not secure, I do not accept that this hotel site is of such quality as to charge the exorbitant $75 pet fee. That is my last stay at Hampton.
Stayed 1 night in Jan 2024

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Sherrill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people and clean comfortable rooms.
Stayed 1 night in Jan 2024

2/10 Terrible

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude and unprofessional service while
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very good. I would say outstanding in delivering customer service, they are knowledgeable and confident. The hotel place is safe especially when i saw the sheriffs vehicle makes rounds in the area. This is the only hotel that service a from and to a shuttle airport. It was very convenient. Breakfast is served on time and well organized and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

William B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Rodney

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not sure if this property has a maintenance staff and or the housekeeper staff shows zero attention to detail when servicing a room. Our room had broke shower curtain rod Broken outlet items ans lights that don’t work I use to be a rooms division manager for Hilton hotels Man have things changed when it comes down to caring for your property Shame on executive housekeeper and hotel management
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

10/10 Excellent

Michael

Travelled with family
Nice hotel. Excellent breakfast
Stayed 1 night in Dec 2023

4/10 Poor

william

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Stayed 1 night in Nov 2023

4/10 Poor

Jeremy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
This hotel is tired needs updates the carpet in the room was so dirty it was scary.
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
Stayed 1 night in Oct 2023

6/10 Okay

Lisa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property clean, easy access on / off freeway with shops and food close. Evening check in staff very rude , am staff all friendly and helpful .
Stayed 1 night in Oct 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
The room was dirty, like curtain handles sticky and dirty curtains. Missing tile in the bathroom.
Stayed 1 night in Oct 2023

10/10 Excellent

Felesia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay, very safe area, away from the all the noise and people who just don't sleep at night trying to find things to do to your car at night when I am asleep for work the next day. Good Breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Susan, Erie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Ashanti

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had stayed there before and had a good stay. This time the first room they gave us 406 had bed bugs. We notified the front desk and they moved us to a room that did not have bed bugs but carpet was very dirty.
Stayed 3 nights in Oct 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Our stay was great. The hotel was clean and so was our room. The staff were friendly. We enjoyed our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Iryna

Stayed 1 night in Oct 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was we’ll station day and night. Room and lobby were clean I booked transportation to and from Hampton driver was very nice and car was clean
Stayed 2 nights in Oct 2023