Family Apartment, 4 Bedrooms, Balcony, Bay View | Terrace/patio

Reviews of Sand Dollar Motel

2.5 out of 5
Sand Dollar Motel
101 Henderson Blvd, Atlantic Beach, NC

Reviews

6.8
Rating 10 - Excellent. 57 out of 314 reviews" "
Rating 8 - Good. 123 out of 314 reviews" "
Rating 6 - Okay. 60 out of 314 reviews" "
Rating 4 - Poor. 31 out of 314 reviews" "
Rating 2 - Terrible. 43 out of 314 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Kathyrin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We were late coming in, but the keys were left for us which was nice. Rooms had plenty of coffee which most places I have to ask for, very nice! Only drawback was not having shower curtains in either room.
Stayed 1 night in May 2024

2/10 Terrible

Angie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i start? No sheets on the bed when i arrived...no wifi...filthy carpet...the door to my room, also filthy... I didn't stay!!!
Stayed 1 night in May 2024

6/10 Okay

Joy

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no free WiFi, property needs updating inside and out, the back window in the room we were in did not lock and blinds were broken, we could smell the strong aroma of weed being smoked in the room next to us (my kids 13, 7, & 3 were also having to smell this which really p’d me off) but office was already closed when this took place so I couldn’t let Tonia know. Post outside of room was in need of repair, no outlet in bathroom for hairdryer or flat iron, carpet needs updating in room, name of place on building was missing all the letters. Other than that ok place to stay
Stayed 1 night in Apr 2024

8/10 Good

Tonia

Close to the ocean excellent price
Stayed 6 nights in Mar 2024

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Aaron

Stayed 4 nights in Jan 2024

2/10 Terrible

Tony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches belong outdoors
Roaches & no refund Had no choice to move out TV broken
Stayed 4 nights in Nov 2023

2/10 Terrible

Clifton

Disliked: Cleanliness, staff & service, property conditions & facilities
It must not bother the owners that they are in an absolutely fantastic location and let the place run down like it is. Hard to believe
Stayed 2 nights in Nov 2023

4/10 Poor

Marvin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked convenience to Morehead City public boat ramp. There was nobody on site to assist with check in issues. The envelope with my name on the front had the paper work for someone else inside and the assigned room had only one bed when 2 were ordered and paid for. Someone eventually came to fix the confusion.
Stayed 1 night in Oct 2023
Response from Nicole on 11 Nov 2023
Thank you for your feedback. We apologize for any inconvenience during your check in process. We strive to make peoples stay as comfortable as possible. We hope to see you again in the future.

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was a decent price. But we never got new towels or wash clothes for a 4 night stay. The sheets on the bed as they said were clean but “bleach stained”. The carpet was gross. But it worked for the time being because no where else had openings and there was a no refund unless you do it 2 weeks before you go.
Stayed 3 nights in Sep 2023
Response from Nicole on 25 Oct 2023
We appreciate your feedback about your recent stay. We’re glad you found our pricing reasonable, but we’re sorry to hear that you encountered some issues during your visit. The lack of new towels and washcloths, along with bleach-stained sheets, is not up to our usual standards, and we apologize for this oversight. We take cleanliness seriously, and your comments will be shared with our housekeeping team to ensure such issues are addressed promptly. We understand that the carpet condition was disappointing, and we are working to make improvements in that area as well. We appreciate your understanding during a challenging period where availability can be limited. Please note that we continually strive to enhance the guest experience and appreciate your feedback in helping us achieve that goal. If you decide to stay with us again, please don’t hesitate to reach out to our staff with any concerns during your stay. We’re committed to making your future visits more comfortable and pleasant.

6/10 Okay

John

Liked: Cleanliness
Just standard
Stayed 1 night in Oct 2023
Response from Nicole on 26 Oct 2023
Dear John, Thank you for your feedback. We strive to make everyone’s stay as comfortable as possible. If you have any feedback on how we can improve on your future stays please let us know.

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and affordable which can be hard to find. The shower is Hot hot! Which is no complaint from my wife.
Stayed 1 night in Oct 2023
Response from Nicole on 25 Oct 2023
Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that you found our place clean and affordable, making it a great choice for your stay. We’re especially glad to know that you and your wife enjoyed the hot shower; we believe that comfort is key. Your satisfaction is our priority, and we appreciate your kind words.If there’s anything more we can do to make your stay even better in the future, please don’t hesitate to let us know. We look forward to welcoming you back!

6/10 Okay

Michael

Disliked: Staff & service
No one at the desk, check in was an envelope with my name on it!
Stayed 3 nights in Oct 2023
Response from Nicole on 25 Oct 2023
Thank you for your feedback. We value your input and will work on enhancing the check-in experience. We hope you had a pleasant stay overall.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
No hot water. Bed was hard
Stayed 2 nights in Oct 2023
Response from Nicole on 9 Oct 2023
Thank you for sharing your feedback, and we're truly sorry to hear about the issues you encountered during your stay. Having hot water and a comfortable bed are essential for a pleasant stay, and we apologize for falling short in these areas. Please know that your comments will be taken seriously, and we will address these concerns promptly to ensure a more comfortable experience for our guests in the future.Warm Regards. Nicole, Assistant Manager.

8/10 Good

Isaac

Stayed 1 night in Sep 2023
Response from Nicole on 12 Oct 2023
Thank you for the 4/5 rating. We appreciate your feedback. If there are specific areas where you believe we can improve to earn a perfect score in the future, please feel free to share your suggestions. Your feedback is valuable, and we look forward to providing an even better experience on your next visit.Warm Regard. Nicole, Assistant Manager.

6/10 Okay

Misty

Liked: Cleanliness
ok, but could be better
clean rooms & quiet, convenient area BUT the A/C was in back room so the front area was HOT. The front & back windows were unlocked when we arrived. No TV in the bedroom either. It was ok for a couple of nights I suppose. I would recommend adding some sort of storage to the shower. There was nowhere to your shampoo, soaps, washcloths, etc in the shower & also recommend a TV in bedroom.
Stayed 3 nights in Sep 2023
Response from Nicole on 9 Oct 2023
Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found our rooms clean and the area convenient for your needs. However, we apologize for the inconveniences you experienced during your stay. Your comments about the A/C placement, unlocked windows, and the absence of a TV in the bedroom are duly noted. We appreciate your suggestions for improvements, including adding storage options in the shower. Your input is invaluable in helping us enhance our accommodations.We hope you'll consider staying with us again in the future, and we'll work diligently to address these concerns to provide you with a more comfortable and enjoyable stay next time.Warm Regards. Nicole, Assistant Manager.

8/10 Good

Cari

Liked: Cleanliness, room comfort
There was no one in the front office at 5pm, i had to call someone, keys were left in envelopes in a mailbox, it seriously lacked the guman element... but i suppose it worked out... lol
Stayed 1 night in Sep 2023
Response from Nicole on 9 Oct 2023
Thank you for sharing your experience, and we apologize for any inconvenience you encountered with our check-in process. We understand that having a person present at the front office can add a personal touch to the guest experience, and we're sorry that this was lacking during your check-in. We appreciate your understanding, and it's good to hear that despite the initial inconvenience, things worked out. We'll certainly take your feedback into consideration as we strive to provide a smoother and more personal check-in experience for our guests in the future.Warm Regards. Nicole, Assistant Manager.

4/10 Poor

Giovanna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nicole on 6 Sept 2023
Thank you for providing your honest feedback. We’re sorry to hear that your experience didn’t meet your expectations. If you have any specific concerns or issues you’d like us to address, please feel free to share them with us. Your feedback is valuable, and we’re committed to improving our services based on your input. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Christopher, Pikeville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. No parking
Stayed 1 night in Sep 2023
Response from Nicole on 3 Sept 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay with us and felt safe at our establishment.

2/10 Terrible

Angelique

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nicole on 31 Aug 2023
Thank you for your feedback. If you have any concerns please give us a call. Thank you, Management.

4/10 Poor

Garland

Disliked: Property conditions & facilities, room comfort
1out of 10
Not good at all. The only A/C was in the back room. So the kitchen area stayed extremely warm. Bright light shined through the window at night with no curtain. Pictures on Hotel.com did not match the room when walked through the door. Beds were extremely uncomfortable (could feel mattress springs).
Stayed 6 nights in Jul 2023
Response from Nicole on 31 Aug 2023
Thank you for letting us know the issues you had with your stay. We strive to make everyone’s stay as comfortable as possible. We will look into these issues and have them addressed. Thank you, Management.

2/10 Terrible

Andrea

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was non smoking yet smelled like an ashtray. The ac didn’t work and the window was broken. The room was also in the back of the building so we felt unsafe. We didn’t even stay our 2nd night we go there packed our things and left in the night refusing to sleep in those conditions
Stayed 1 night in Jul 2023
Response from Nicole on 31 Aug 2023
Thank you for your feedback, we strive to make everyone’s stay as comfortable as possible. We apologize for any issues you had and will address them accordingly. We hope to see again in the future.Thank you, Management.

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nicole on 31 Aug 2023
Thank you for your feedback.

8/10 Good

Ivy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Was an old Motel and small rooms but clean Motel.. I would stay there again
Stayed 2 nights in Jun 2023
Response from Nicole on 31 Aug 2023
Thank you for your feedback. We strive in making sure our property is clean. We hope to see you again in the future to enjoy some of our new amenities.Thank you, Management

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Nicole on 31 Aug 2023
Thank you for your feedback.

10/10 Excellent

David

Stayed 1 night in Jun 2023

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property was run like an efficiency motel. AC units were almost rusted out of the walls. Toilet seat almost broken off in unit 11 as well as bathroom faucet not secured to vanity. Would not stay again.
Stayed 1 night in Jun 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very fair prices
Stayed 1 night in Jun 2023

6/10 Okay

Scott

Stayed 1 night in Jun 2023

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot garbage
What a dump. Rips and blood stain on the bedding. Looks to have been flooded out before and not all repairs were done. If the stove is that bad like it the picture why put it in there. All the picutres they use for adverising are a scam. They make one thing clear is they will not refund any money no matter what Not worth it look elsewhere
Stayed 1 night in Jun 2023

8/10 Good

Maria

Stayed 4 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst property ever!!
If you are looking to save a few dollars, don't do it by staying at the place.. Spend the few extra dollars and stay somewhere else. You will be happy you did!! I spend about 100 nights a year in hotels and have been doing so for the past 20 years and this place falls at the very bottom of my list of places to stay.. between the bugs, dirty room and smell this place has jumped to the top of my list of the worst places I have ever stayed at.
Stayed 2 nights in May 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2023

4/10 Poor

Mitchell

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained sheets and floors, no shampoo, wifi so bad i couldnt connect, t.v screen smudgy, A.C. unit falling apart
Stayed 1 night in Apr 2023

8/10 Good

Lakeila

Travelled with family
Liked: Staff & service, property conditions & facilities
I like the customer service, she's really nice, courteous, and accommodating. The area ia relatively clean. As far the room. I like the layout, but it smelt smoke though its a non smoking room. With a new refrigerator, a stove, and decor; it would be awesome.
Stayed 2 nights in Apr 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bells and whistles but nice place to stay!
Nice place to stay for the price. The room had a little fridge and a micro wave. The shower had good pressure. The bed was comfortable. Very quiet. A block from the beach. Nothing fancy but would definitely stay here again. Only tiny complaints no ice machine and no little plastic cups. Lol
Stayed 2 nights in Mar 2023

6/10 Okay

Tiffany

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff had our key ready got here key didn’t work but she was quick to help there are no towels or wash clothes or soap nor shampoo here the refrigerator had old food in the freezer and two pillows I’m just little upset bc no amenities like was listed online
Stayed 1 night in Mar 2023

6/10 Okay

Kathleen

Liked: Cleanliness
Stayed 1 night in Mar 2023

2/10 Terrible

Mike

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was near the beach however not beach front. It has potential but at this time I did not see any effort to renovate/improve. The carpet was filthy and the bathroom had strange odors. There was no rack to hang any clothing - not even a stand for your suitcase.

6/10 Okay

Larry

Travelled with group
Low cost option
I was looking for a low cost option for a short fishing trip with 2 coworkers. The price was pretty good. The room was fairly basic and fairly clean. The carpet did have a few stains. TV service offered quite a few channels plus HBO. But I had to checkout a day early after seeing several spiders.
Stayed 3 nights in Oct 2022

8/10 Good

Valri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Basic Place
This was just a basic hotel, nothing fancy but we just needed a quick stopover on a long trip. It has a homey feel. The internet was kind of slow. The staff was great though!
Stayed 1 night in Oct 2022

2/10 Terrible

David

Disliked: Property conditions & facilities, room comfort
Way ( Way ) Over Priced ! Flip a coin !
Stayed 1 night in Oct 2022

2/10 Terrible

Tanya

Travelled with family
We never got a chance to stay there as Hurricane Ian came through and the beach was trashed. However no one would refund our stay so we paid $200 for nothing. Not happy but it is what it is.
Stayed 1 night in Oct 2022

10/10 Excellent

FRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk email update me and freindly smiling lady. Place quiet homelike don't feel like motel
Stayed 1 night in Sep 2022

4/10 Poor

Susan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The gal in the office was very nice and fixed the tv when I let her know it was not working. The carpet was incredibly dirty looking, the door would not close from the outside and the only toiletries were two bars of soap for the bathroom.
Stayed 1 night in Sep 2022

2/10 Terrible

Christopher

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This motel was absolutely disguiting. The sheets had sand, hairs, and white stains in them. The floor had pubes on the floor. Outaide the room is a large trailer full of trash that has been there so long the tires have dry rotted. Management approved our cancelation and once we left they refused to give my money back and expedia attempted to get them to refund the money but when they didnt, expedia said sorry we cant help. Complete night mare and when we went to another hotel they said you arent the first one here tonight from that company.
Stayed 2 nights in Jul 2022

2/10 Terrible

william

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Eva

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property needs repairs on inside the carpet was wet and smelled molded. There was only a bar of hand soap no shower soap or shampoo. Good thing I brought my on . Never got any clean towels and the beds sheets hadn’t been changed good thing I brought my own bed linen and pillows . But it was convenient for check in didn’t have to talk to anyone and even got to check in earlier
Stayed 2 nights in Aug 2022

2/10 Terrible

Carole

Disliked: Staff & service, property conditions & facilities
Very Disappointed all around
When I checked in there were problems with it he room Tv remote didn’t work properly and was not set on correct input needed help to be able to watch tv. Power and volume would not work on remote so had to do that manually then went to take shower after beach and there was no handle on shower had to wait two hours then finally they put handle on but must of put it on wrong as I could not get any hot water was so disgusted at that point I just gave up was told no cancellations and no room rare reductions with all the issues Unbelievable! Never been in a place where you get no cups no shower handle and remote doesn’t work properly will never book there again
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good stay at the motel for a nite and staff did a good job.
Stayed 1 night in Aug 2022