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Reviews of Atlanta Airport Marriott Gateway

4 out of 5
Atlanta Airport Marriott Gateway
2020 Convention Center Concourse, College Park, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Amenities, property conditions & facilities
It was a good property
Stayed 1 night in May 2024
Response from David on 13 May 2024
Thank you for your review

10/10 Excellent

Barbara, Detroit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was at its best
Stayed 3 nights in May 2024
Response from David on 13 May 2024
Thank you for your review

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meeting ¹q¹¹ From to
Stayed 2 nights in May 2024
Response from David on 13 May 2024
Thank you for your review

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOR PROM NIGHT
Stayed 1 night in Apr 2024
Response from David on 9 May 2024
Thank you for your review

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from David on 8 May 2024
Thank you for your review

4/10 Poor

sindy

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unsafe hotel.
Stayed 2 nights in May 2024
Response from David on 6 May 2024
Thank you for your review

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible. Our flight was canceled due to weather. And we were here for a funeral so it wasn’t great. They were accommodating. The manager Tiara (I think that’s her name) was fantastic.
Stayed 1 night in May 2024
Response from David on 7 May 2024
Thank you for your review

10/10 Excellent

Brad

Liked: Property conditions & facilities
Facility is super - staff is under impressive
Stayed 1 night in May 2024
Response from David on 7 May 2024
Thank you for your review

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from David on 7 May 2024
Thank you for your review

8/10 Good

Tiya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Bath tub dirty.
Stayed 1 night in May 2024
Response from David on 6 May 2024
Thank you for your review

6/10 Okay

Lydia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property gets 3 stars because I requested a crib for my infant in the reservation and called 3 days prior to ensure the crib would be in the room upon my arrival. Once I arrived and checked in I asked if the crib was in the room and the front desk staff said no. This was 7:30 p.m. the front desk staff said they would call to have it delivered in 15 minutes. An hour passed and still no crib. I called the front desk and they said they would call again to have it delivered. The crib did not arrive until 9:45 that night which was disappointing because I had to stay up to ensure my infant didn’t fall off of the bed since he was already sleep and I was tired from a long day of travel. I probably won’t ever stay at this hotel as long as I have an infant. Not having a crib is a safety concern for me.
Stayed 1 night in May 2024
Response from David on 6 May 2024
Thank you for the review. I'm really sorry this happened to you and I promise we will use what happened and find out why so we can improve. It's reviews like this I appreciate because we try our best to be perfect but unfortunately we are not. This will help us understand where we missed it and improve in the future. Thank you!

10/10 Excellent

Luticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close it was to the airport.
Stayed 1 night in May 2024
Response from David on 4 May 2024
Thank you for your review

10/10 Excellent

Patrick

Stayed 1 night in Apr 2024
Response from David on 29 Apr 2024
Thank you for your review

8/10 Good

Catherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from airport. Convenient options for eatings
Stayed 4 nights in Apr 2024
Response from David on 25 Apr 2024
Thank you for your review

8/10 Good

Teresa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The valet person, Abadue, was AWESOME! He went out of the way to assist myself and small child. He was personable and attentive!
Stayed 2 nights in Apr 2024
Response from David on 24 Apr 2024
Thank you for your review.

6/10 Okay

Vivianne

Travelled with family and small children
V
Stayed 1 night in Apr 2024
Response from David on 23 Apr 2024
Thank you for your review

10/10 Excellent

Kristy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and very friendly. I come to this area each year for seminar training and have stayed at each hotel in the area. I was very impressed with the friendly staff more than anything. You would think they owned the hotel themselves. I’m a business owner myself and was very pleased with staff training.
Stayed 2 nights in Mar 2024
Response from David on 22 Apr 2024
Thank you for your review

8/10 Good

Brianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access from the airport.
Stayed 1 night in Apr 2024
Response from David on 19 Apr 2024
Thank you for your review.

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on 15 Apr 2024
Thank you for your review

2/10 Terrible

Prabu

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from David on 15 Apr 2024
Thank you for your review

8/10 Good

Byung-il

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Airport and train connection
Stayed 3 nights in Apr 2024
Response from David on 15 Apr 2024
Thank you for your review.

10/10 Excellent

Eric, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Nice facility. Professional, attentive staff.
Stayed 1 night in Apr 2024
Response from David on 11 Apr 2024
Thank you for your review

10/10 Excellent

Romana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight during our travels and we loved the friendly hospitality, restaurant opened until midnight, beautiful rooms, quiet, and we slept and rested really well.
Stayed 1 night in Apr 2024
Response from David on 11 Apr 2024
Thank you for your review.

2/10 Terrible

Dwight

Stayed 1 night in Apr 2024
Response from David on 29 Apr 2024
Thank you for your review

10/10 Excellent

Denise Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Far from everything
Stayed 2 nights in Apr 2024
Response from David on 8 Apr 2024
Thank you for your review.

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from David on 8 Apr 2024
Thank you for your review

10/10 Excellent

Nancy, Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to get to Atlanta airport on the tram! I will definitely stay here again.
Stayed 1 night in Mar 2024
Response from David on 6 Apr 2024
Thank you for your review

10/10 Excellent

Cerea, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Apr 2024
Response from David on 8 Apr 2024
Thank you for your review.

10/10 Excellent

sheena, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient located to airport
Stayed 1 night in Mar 2024
Response from David on 2 Apr 2024
Thank you for your review

8/10 Good

John

Stayed 1 night in Mar 2024
Response from David on 22 Apr 2024
Thank you for your review

10/10 Excellent

Richard

Travelled with partner
Nice
Stayed 1 night in Mar 2024
Response from David on 3 Apr 2024
Thank you for your review

10/10 Excellent

Dodie

Liked: Cleanliness, staff & service, property conditions & facilities
The airport sky Tran is so convenient!
Stayed 1 night in Mar 2024
Response from David on 28 Mar 2024
Thank you for your review

10/10 Excellent

Derek K

We love dropping car off and hopping onto the tram…Very convenient.
Stayed 1 night in Mar 2024
Response from David on 26 Mar 2024
Thank you for your review

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from ATL SkyTrain. Clean, quiet and friendly staff.
Stayed 1 night in Mar 2024
Response from David on 15 Mar 2024
Thank you for your review.

10/10 Excellent

Kristan, Wheat Ridge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the airport. Just a train ride away. Easy check in and nice staff. The bar was open until midnight for a late dinner.
Stayed 1 night in Mar 2024
Response from David on 26 Mar 2024
Thank you for your review

10/10 Excellent

Brittan, BOISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on 15 Mar 2024
Thank you for your review.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. Close to the airport. Only a few maintenance issues I saw in the room and dining bathroom
Stayed 1 night in Mar 2024
Response from David on 11 Mar 2024
Thank you for your review

8/10 Good

Seonnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on 11 Mar 2024
Thank you for your review.

8/10 Good

Shari

Travelled with family
I was initially apprehensive to navigate the airport sky train, car rental return and getting to the hotel. But it was so easy!!! If I ever have to travel from Atlanta with an early departure, I will definitely stay here again!!!
Stayed 1 night in Mar 2024
Response from David on 4 Mar 2024
Thank you for your review

10/10 Excellent

Curtia

Stayed 2 nights in Mar 2024
Response from David on 24 Mar 2024
Thank you for your review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David on 4 Mar 2024
Thank you for your review.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David on 28 Feb 2024
Thank you for your review

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient if flying into/out of the airport. The pool and restaurant were also nice to have,
Stayed 1 night in Feb 2024
Response from David on 26 Feb 2024
Thank you for your review

10/10 Excellent

Carmela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable bed and good room
Stayed 1 night in Feb 2024
Response from David on 19 Feb 2024
Thank you for your review.

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David on 19 Feb 2024
Thank you for your review.

10/10 Excellent

Amy

Liked: Property conditions & facilities
Great property with great amenities
Stayed 1 night in Feb 2024
Response from David on 12 Feb 2024
Thank you for your review

10/10 Excellent

Elise

Stayed 2 nights in Feb 2024
Response from David on 12 Feb 2024
Thank you for your review

10/10 Excellent

CARRIE, Apple Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice check in guy
Stayed 1 night in Feb 2024
Response from David on 5 Feb 2024
Thank you for your review

10/10 Excellent

Irma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay ever!! I was able to do a late check out, 1 pm!!! At no charge!! Obviously the housekeepers knew cuz not once was I bothered. I asked for a late check out at Hilton just till noon and they were knocking at my door right at 11 am wanting me to leave and were not even aware. It was clean, the sheets were so clean and smelled so good! The shower OMG, soooo beautiful. If I ever go back to Atlanta I'll definitely be staying there!! Soooo, satisfied and pleased with our stay!
Stayed 1 night in Feb 2024
Response from David on 5 Feb 2024
Thank you for your review

10/10 Excellent

Georgiana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was beautiful. I traveled with my teen and it was comfortable for both of us. Easy location to find from the interstate, close to the airport, very clean with cordial and helpful staff. The beds were superior in comfort. We arrived late, slept for about 5 hours before having to get up for our day's plans but both felt fully rested and rejuvenated thanks to the quality bedding and relaxing environment.
Stayed 1 night in Feb 2024
Response from David on 5 Feb 2024
Thank you for your review