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Reviews of Home2 Suites by Hilton Anchorage / Midtown

3 out of 5
Home2 Suites by Hilton Anchorage / Midtown
4700 Union Square Drive, Anchorage, AK

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 827 reviews" "
Rating 8 - Good. 155 out of 827 reviews" "
Rating 6 - Okay. 64 out of 827 reviews" "
Rating 4 - Poor. 29 out of 827 reviews" "
Rating 2 - Terrible. 33 out of 827 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luis Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hot tub and pool with the family.
Stayed 3 nights in May 2024

10/10 Excellent

joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2024

6/10 Okay

Cayla

The furniture in the room was disgusting and extremely worn out. Couch cushions were torn and stained. Desk chair was stained. Bathroom was mostly clean as was the bed which was most important I guess.
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Very nice motel. Room had everything you need in a kitchen! Even a dishwasher. Nice work area with moveable desk that could be also used as a dining table. Very nice full continental breakfast with many healthy options. Good midtown location with friendly staff! Definitely will stay here again.
Stayed 1 night in May 2024

8/10 Good

LARRY

Travelled with partner
Liked: Cleanliness, staff & service
It is a good place at a nice price.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was at minimum pleasant, helpful, courteous and at best friendly, attentive, with initiative. Room was clean, comfortable and functional . Pool was nice. - 2 things that didn’t bother us much but you ought to know: dishwasher in 205 is not doing well, no whirlpool function for the hot tub.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend but the older lady at the front desk was quite rude. Younger girl named Samantha was great.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kiyomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member, Samantha who checked us in was excellent. She was friendly, welcoming and professional.
Stayed 2 nights in Apr 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Amber

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Vamrie

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I love Home 2. I would recommend it to my friends and family!
Stayed 1 night in Mar 2024

10/10 Excellent

Naftali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Keng

Disliked: Cleanliness, staff & service
Pool was dirty.
Stayed 1 night in Mar 2024

6/10 Okay

Mike

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience. Great staff and service
Stayed 2 nights in Mar 2024

10/10 Excellent

Corbyn

Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is really nice and the king suit was wonderful and there is dishes in the room.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very nice and personable.
Stayed 1 night in Mar 2024

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the fire pit was up and going. Nice to relax by the fire.
Stayed 1 night in Mar 2024

10/10 Excellent

JAMES

Liked: Amenities
It was one of the nicer hotels I have stayed at. Everything was perfect. Especially the woman serving breakfast. Do not lose her. She does a great job with a great attitude.
Stayed 1 night in Mar 2024

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities
Other than loud people the facility is great.
Stayed 4 nights in Mar 2024

4/10 Poor

Veronica

Stayed 1 night in Mar 2024

8/10 Good

Charles, Kenai

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff was great! Couple things could have been better. Anchorage got a lot of snow this winter 125” the parking lot was awful. I had to put my six in 4wd to climb the compressed ice mounds just to park. Then my truck was at a 15* tilt when I got out onto…ice….. the breakfast was not very good. Kinda premade microwave sandwiches and bowls. No meat. No eggs. Lastly the comforter on the bed was a mattress pad not a comforter. The staff was very good. They welcomed my 2 small dogs there were even dog bowls in the room. Location was perfect for the conference my wife went to. I might stay again once they clean up the disaster that was the parking lot.
Stayed 5 nights in Feb 2024

10/10 Excellent

Sayers

Travelled with family
Nice place and staff
Stayed 1 night in Mar 2024

10/10 Excellent

Tara Lynn Coates

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient not to far away from airport . It is on a main drag so u do hear traffic a bit .
Stayed 6 nights in Mar 2024

8/10 Good

martin, Seward

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot Clean room. Dirty cig butts by side exits
Stayed 1 night in Mar 2024

8/10 Good

Adam, Soldotna

Travelled with family
Liked: Amenities
This is a good place to stay at a good price. Our room did not have a bath tub and the couch cushions were ripped. However we did enjoy having a kitchenette readily available.
Stayed 2 nights in Mar 2024

8/10 Good

Kianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Home2Suites is always kind, thorough and keep the property clean. I have stayed here several times and have had great experiences every time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Corbyn

Liked: Cleanliness, staff & service, property conditions & facilities
Home sweet home
Stayed 1 night in Mar 2024

6/10 Okay

Clinton

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Maksim I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks new. Not enough parking area though
Stayed 1 night in Mar 2024

4/10 Poor

Ken

We reserved a king suite and paid for it when we made our reservations, but when we checked into the hotel, we were told they gave it away and just because we reserve and pay for one does not mean we will get it when we arrive. We have never been told that before and it was disappointing for sure.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was so clean, even the pool area. The people were amazing and the breakfast was great! I will be using this hotel every time we make a trip to Anchorage!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose, Anchorage

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Mar 2024

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The parking lot seemed to have had zero snow removal all year and it had melted and refrozen so much it was just huge sheets of ice with ruts. Other than that everything was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property are top notch
Stayed 3 nights in Feb 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was modern and clean, room up keep was good and it was clean, kitchen and layout of the room was nice also
Stayed 1 night in Feb 2024

8/10 Good

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property and staff were all fine, there was a lot of snow, so parking was an issue. It was full and snow piles everywhere. Someone burnt popcorn or something in the microwave in our room before us and it still smelled. There were 6 rude kids in the pool with no adult supervision that had no regard for others. Who checks on this? Overall the hotel is convenient, has a good breakfast and everything you need.
Stayed 2 nights in Feb 2024

6/10 Okay

Kimberly

Travelled with family
The parking lot was full pf ice and snow, scary to walk in the parkong srea. The breakfast was confusing. It wasnt that good either. The forst lady that checked me in was super nice but the lady that checked me out was rude. The guy at the breakfast bar just stood there and watched like we were thieves taking the food
Stayed 1 night in Feb 2024

6/10 Okay

Danielle

Travelled with family, Travelled with family and small children
My family stays in this hotel often. However the pool has restrictions because so many have invited people who are not staying at the hotel to use it..making it hard for those who have paid to stay here have to wait to use the pool and wear wrist bands. I understand the hotel trying to find a balance because of those who abuse using the pool. But it is a bummer and i do think they should come up with a better alternative then kicking those who arent abusing the use of the pool out. Overall, my family loves this hotel. The breakfast is also great.
Stayed 1 night in Feb 2024

2/10 Terrible

Leona K

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I did like the room we stayed in and the staff were very pleasant. The BIG problem, and the reason we will NEVER stay there again was because my car was ransacked and the ashes of my mom in a locket, as well as two crystals that belonged to her and were attached, were ripped from my rear view mirror. They were of no value to anyone other than me. Though the facility has signage that says something along the lines of "park at your own risk"I also found out that the facility, due to lack of funds in their budget, do not have any security walking, or checking, the perimeter of the parking lot. Additionally, cars being broken into are a common occurrence, which Hilton is aware of. I would NOT recommend staying there.
Stayed 2 nights in Feb 2024

4/10 Poor

Joseph

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom - shower had hair stubble all over it. Was not cleaned well.
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Staff & service, amenities
Room and staff were very good. The snow had not been plowed well at all. Huge bumps and potholes covered the property. It was also very very slick to walk on as it had thawed then froze several times. For the increased prices , the parking lot should be plowed . Smaller cars were struggling to get in and out .
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Well stocked room with just about everything you could want. Plus a pool and really nice breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean n friendly people
Stayed 1 night in Feb 2024

6/10 Okay

Melissa

Travelled with family
Disliked: Staff & service, amenities
We were informed this morning by the front desk lady (no visible name tag) that she can only “handle one guest request at a time.” She was condescending and snappy for the second day in a row. Perhaps Hilton should get her some help as refilling the coffee pot is too much for her?!?!?