Desk, blackout curtains, iron/ironing board, free WiFi

Reviews of Signature Anaheim Maingate

3 out of 5
Signature Anaheim Maingate
2200 S Harbor Blvd, Anaheim, CA

Reviews

7.6

Good

Rating 10 - Excellent. 154 out of 408 reviews" "
Rating 8 - Good. 121 out of 408 reviews" "
Rating 6 - Okay. 65 out of 408 reviews" "
Rating 4 - Poor. 31 out of 408 reviews" "
Rating 2 - Terrible. 37 out of 408 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizsapeta

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even with a lot of others coming to this property everybody was respectful
Stayed 3 nights in May 2024

10/10 Excellent

THONG NGUYEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place, clean and tidy, have parking, etc.
Stayed 3 nights in May 2024
Response from Assistant General Manager on 26 May 2024
Dear M. Nguyen, Thank you for being our guest at Signature Anaheim Maingate and sharing your experience. We are delighted to know you were pleased with our well-maintained property and convenient parking. It was a pleasure to host you, and we look forward to your return visit. Angel Arteaga,Assistant General Manager

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk guy was super nice
Stayed 2 nights in May 2024
Response from Assistant General Manager on 24 May 2024
Dear Natalie, Thank you for your fantastic review and for taking the time to compliment our team. We are thrilled to hear that you received exceptional service from everyone and that the front desk associates exceeded your expectations and took great care of you. We appreciate your choice of Signature Anaheim Maingate and hope you will consider us your home whenever you are in town.Angel Arteaga,Assistant General Manager

2/10 Terrible

Vanne

Travelled with partner
Disliked: Amenities, property conditions & facilities
Na
Stayed 1 night in May 2024
Response from Assistant General Manager on 24 May 2024
Dear Vanne, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Angel Arteaga,Assistant General Manager

6/10 Okay

Felicita

Disliked: Staff & service
Stayed 3 nights in May 2024
Response from Assistant General Manager on 21 May 2024
Dear Felicita, Thank you for sharing your rating of our hotel. We pride ourselves on service excellence, and our goal is to exceed our guests' expectations on every visit. Therefore, we regret if there were any issues that kept you from having an outstanding stay. We hope to have an opportunity to provide you with the exceptional hospitality we are known for on your next visit to the area.Angel Arteaga,Assistant General Manager

10/10 Excellent

Alberto

Stayed 1 night in May 2024
Response from Assistant General Manager on 19 May 2024
Dear Alberto, We appreciate you taking the time to leave your generous rating regarding your recent visit to Signature Anaheim Maingate. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Angel Arteaga,Assistant General Manager

8/10 Good

Tomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well looked after Motel. Few dogs nearby barking at night but this is not the hotel’s fault
Stayed 3 nights in May 2024
Response from Assistant General Manager on 9 May 2024
Dear Tomas, Thank you for sharing your review of Signature Anaheim Maingate. We are glad to know you had a pleasant stay overall and that you loved our beautiful property. We appreciate your feedback and hope to see you again on your future visit to the area. Angel Arteaga,Assistant General Manager

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Nothing fancy but for the parks to sleep and be in the parks all day! Definitely a nice and clean little hotel . Pool is heated
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 9 May 2024
Dear Samantha, Thank you for staying at Signature Anaheim Maingate and for your excellent review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you mentioning our well-maintained, beautiful property and inviting pool, and we hope to welcome you back soon. Angel Arteaga,Assistant General Manager

8/10 Good

Shelby

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
I read reviews previously and wasn't sure if I should book a room but we stayed there this past Saturday and I really have nothing bad to say about it. Check-in was extremely quick and the employee at the front desk was friendly. Our room was on the first floor but we couldn't hear anything above us or outside for the majority of the time spent in the room. Air conditioner worked great and it was nice to have a fridge and microwave. Overall, it was a pleasant stay and I'd definitely book again.
Stayed 1 night in May 2024
Response from Assistant General Manager on 6 May 2024
Dear Shelby, Thank you for choosing Signature Anaheim Maingate for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our comfortable accommodations. We also appreciate you mentioning that you liked our seamless check-in experience and the courteous service provided by our associates. We look forward to welcoming you back soon.Angel ArteagaAssistant General Manager

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2024
Response from Assistant General Manager on 5 May 2024
Dear Helen, Thank you for choosing Signature Anaheim Maingate. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Angel Arteaga,Assistant General Manager

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great olace nice room and nice bathroom
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 4 May 2024
Dear Oscar, Thank you for choosing Signature Anaheim Maingate for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our clean and comfortable accommodations. Thank you again for sharing these comments, and we look forward to welcoming you back soon.Angel Arteaga,Assistant General Manager

10/10 Excellent

Lan

Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 15 May 2024
Dear Lan, Thank you for being our guest at Signature Anaheim Maingate and sharing your excellent rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting our area. We enjoyed having you as our guest, and we hope to see you again soon. Angel Arteaga,Assistant General Manager

10/10 Excellent

Dr. Shaaban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean Will come back again
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 16 Apr 2024
Dear Dr. Shaaban, Thank you for choosing Signature Anaheim Maingate for your recent stay. We are delighted to hear that you had a pleasant experience with us. Providing a quiet and clean environment for our guests is a top priority, and we are pleased that you found our property up to your satisfaction. We look forward to welcoming you back again in the future.Angel Arteaga,Assistant General Manager

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly staff and the pool was warm on a cold day.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 13 Apr 2024
Dear Maria, We are pleased to hear that you enjoyed your stay with us! Providing friendly and attentive service is a top priority for us, and we are delighted that our staff made a positive impression on you. We are also glad to hear that you were able to enjoy our pool, especially on a cold day when the warm water can be particularly inviting. Thank you for choosing to stay with Signature Anaheim Maingate, and we look forward to welcoming you back for another enjoyable visit in the future.Angel Arteaga,Assistant General Manager

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, I’m happy how affordable this place is I would recommend coming here.
Stayed 6 nights in Apr 2024
Response from Assistant General Manager on 13 Apr 2024
Dear Mariana, We are thrilled to hear that you had a positive experience during your stay at Signature Anaheim Maingate! Our staff strives to provide excellent service to all our guests, and we are glad to hear that you found them to be exceptional. Additionally, we are pleased that you found us to be of great value. Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay in the future.Angel Arteaga,Assistant General Manager

6/10 Okay

Silvia

Stayed 3 nights in Mar 2024
Response from GENERAL MANAGER on 11 Apr 2024
Dear Silvia, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Angel Arteaga,Assistant General Manager

4/10 Poor

Trenton

Travelled with family
Disliked: Staff & service, property conditions & facilities
Roaches and dirty ass towels smh !
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 9 Apr 2024
Dear Trenton, Thank you for taking the time to share your review. On behalf of our entire team, please accept our apologies for not providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your next visit to the area. Angel Arteaga,Assistant General Manager

4/10 Poor

Alesha

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
There was hair in the shower, on the bed, on the walls. The walls were dirty looked like blood and bugers. The sheets were stained with what looked like urin stains
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 4 Apr 2024
Dear Alesha, Thank you for taking the time to share your review. Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We sincerely regret any inconvenience, especially those related to the cleanliness of our hotel and accommodations, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure such lapses do not happen again. We genuinely hope that you will consider giving us another opportunity to serve you in the future so we can provide you with the immaculate and enjoyable experience you deserve and that we are known for.Angel Arteaga,Assistant General Manager

4/10 Poor

Teresa

Business traveller
Disliked: Cleanliness, property conditions & facilities
The fan in the bathroom screamed like a banshee every time I turned it on. And there was still hair on the bathroom floor when I arrived. The walls are very thin, so you can hear everything happening outside your door and in the surrounding areas. The bed was comfortable though.
Stayed 4 nights in Mar 2024
Response from Assistant General Manager on 2 Apr 2024
Dear Teresa, Thank you for taking the time to share your review. While we are glad to know you liked our comfortable beds, we sincerely apologize for the maintenance and cleanliness issues you enocuntered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We are also sorry for the noise disturbance you underwent during your visit. In the future, please know that our front desk will be available to make your stay as comfortable as possible. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Angel Arteaga,Assistant General Manager

6/10 Okay

Ramsey

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Dear Ramsey, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Angel Arteaga,Assistant General Manager

10/10 Excellent

Julieth Alejandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend you this place if you wanna be close to the parks and comercial area. Free parking it was a plus. The rooms were very nice, clean and comfortable. The bed is awesome. No smoking smells at all ( this is amazing) I’ll book again here when I get back.
Stayed 1 night in Mar 2024
Response from ass on 31 Mar 2024
Dear Ms. Alejandra, Thank you for choosing Signature Anaheim Maingate for your recent stay. We are pleased to receive your excellent feedback about how much you enjoyed our clean and comfortable accommodations. We also appreciate you mentioning how our convenient location and parking enhanced your time with us. Thank you for sharing these comments and for your recommendation. We look forward to welcoming you back soon.Angel ArteagaAssistant General Manager

2/10 Terrible

Chari

Travelled with family, Travelled with family and small children
Liked: Staff & service
I think a lot of people live here. They loiter the halls, all day and all night. Smoke pot, which goes right into our room, through the air conditioning system. It was far from a pleasant experience. I did not complain due to the fact I did not want the loiterers to make our stay even worse. If I can save another family with children from this horrible experience, then I’ve done my part.
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 29 Mar 2024
Dear Chari, Thank you for your review. We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for the disturbances from the other guests at our hotel. Your feedback has been taken seriously, and we are working to address the issues you have highlighted. We appreciate your patience and understanding as we strive to make things right. Angel Arteaga,Assistant General Manager

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 26 Mar 2024
Dear Danny, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Signature Anaheim Maingate. We look forward to welcoming you back on your next visit!Angel Arteaga,Assistant General Manager

10/10 Excellent

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for last min
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 25 Mar 2024
Dear Genesis, Thank you for staying at Signature Anaheim Maingate and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Angel ArteagaAssistant General Manager

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great times
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Dear Oscar, Thank you for staying at Signature Anaheim Maingate and for your excellent review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Angel ArteagaAssistant General Manager

10/10 Excellent

Maria

Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Dear Maria, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Signature Anaheim Maingate.Angel ArteagaAssistant General Manager

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location clean rooms very friendly staff.
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 22 Mar 2024
Dear April, Thank you for choosing Signature Anaheim Maingate for your recent stay. We are pleased to receive your excellent feedback about how much you enjoyed our clean accommodations and courteous hospitality. We also appreciate you mentioning our convenient location and look forward to welcoming you back soon.Angel ArteagaAssistant General Manager

10/10 Excellent

Jarred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for value
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on 21 Mar 2024
Dear Jarred, Thank you for writing a review of your recent visit to Signature Anaheim Maingate. We are thrilled you enjoyed your stay, and we also appreciate you mentioning our excellent value. We look forward to sharing your compliments with our team. Please come back and visit us soon!Angel ArteagaAssistant General Manager

10/10 Excellent

Gleynis

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 20 Mar 2024
Dear Gleynis, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Signature Anaheim Maingate.Angel ArteagaAssistant General Manager

8/10 Good

Haley

Travelled with family
Liked: Cleanliness, staff & service
Overall it was a good stay. Location and price really couldn’t have been beat. Short distance from Disneyland. Some things definitely need a facelift on the property but the room was cute. My son loved the outdoor pool. Breakfast was mediocre but had decent grab and go options.
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 11 Mar 2024
Dear Haley, Thank you for choosing to stay with us at Signature Anaheim Maingate. We are glad to know you overall had a pleasant stay and that our convenient location, along with excellent value, enhanced your time with us. We also appreciate you mentioning how our outdoor pool added enjoyment to your family. That said, we regret not meeting all of your expectations and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again.Angel ArteagaAssistant General Manager

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were on a budget and this fit perfectly Allowed us to have a great time at Disneyland Not having to spend a fortune on a clean and quiet spot
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 7 Mar 2024
Dear Timothy, Thank you for choosing to stay with us and taking the time to share your review. We are glad to read that you overall had a pleasant visit and that our clean facilities enhanced your time with us. We appreciate all of your feedback and hope you will revisit us on your next visit to our city.Angel ArteagaAssistant General Manager

4/10 Poor

Miah

Travelled with family and small children
We stayed for a couple weekend nights at this property. Upon check in, we were given a room with two double beds rather than the two queen beds that we had booked and paid for. After speaking with the lady at the desk we were moved to a different room with the proper bed size. That first night was rough. There was a lot of noise outside and then around 5am there was a person screaming, moaning, and crying out waking all 3 of us. It was a quick, easy drive to Disneyland from the hotel that morning. There were plenty of dining options very close to the hotel. The beds were hard and not very comfortable. There was hot water and decent water pressure. We did not participate in the breakfast provided to know what that entails. Pros: proximity to Disneyland and various dining options. Cons: one entrance/exit to the property, uncomfortable beds, paper thin walls, noisy area, didn’t feel safe walking alone
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 7 Mar 2024
Dear Miah, Thank you for choosing to stay with us and taking the time to evaluate your experience. Our goal is to provide a comfortable and relaxing stay to all our guests; therefore, we regret that this was not your experience. We sincerely apologize that the room type you requested was not available upon your arrival. We regret any frustration this caused, and we are grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We are also sorry for the noise issues that impacted your time with us. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We will share your comments appropriately as we are committed to improving our guest's experience. On a positive note, we appreciate you mentioning how our convenient location and various dining options were perfect for your travel plans. We are grateful for your patience and hope you will give us another opportunity to deliver you the exceptional visit that you deserve.Angel ArteagaAssistant General Manager

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, amenities
Across the street from Joe's Italian Ice, very good a must try. Room was clean. Breakfast is basic, what you see in the picks. No complaints.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 4 Mar 2024
Dear Jhonny, Thank you for the wonderful review of your recent stay at the Signature Anaheim Maingate. We are pleased you found our location to be perfect for your plans, and we also appreciate you mentioning how our clean accommodations enhanced your time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Angel ArteagaAssistant General Manager

8/10 Good

Edgar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and convenient to all amenities especially Disneyland.
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 2 Mar 2024
Dear Edgar, Thank you for mentioning how fantastic our location is for visiting Disneyland; we couldn't agree more. We appreciate you choosing Signature Anaheim Maingate for your vacation, and we look forward to seeing you again.Angel ArteagaAssistant General Manager

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The room was clean and has been updated. The only problem was the noise from the street traffic most of the night. The shower curtain didn’t hold the water back so it was all over the floor. Other than that it was a great value for the money 😀
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 27 Feb 2024
Dear Alan, Thank you for sharing your feedback regarding your recent stay at Signature Anaheim Maingate. We are delighted to know that you enjoyed our spotless accommodations. However, we sincerely apologize for the inconvenience you encountered with the external noise disturbance and with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately as we are continuously committed to improvements to our overall guest experience. Your patience and understanding are deeply valued, and we look forward to welcoming you back for a flawless visit.Angel Arteaga,Assistant General Manager

8/10 Good

Sumaila Clariss

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for one night
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 26 Feb 2024
Dear M. Clariss, Thank you for choosing Signature Anaheim Maingate for your overnight stay. We are pleased to know that your overall experience was satisfying. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Angel ArteagaAssistant General Manager

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full size beds are not queens
Beds are listed as queens but they gave us full size beds. The tubs was gross and dirty. Location is super sketchy and very loud. You can hear everything from the street.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 26 Feb 2024
Dear Benjamin, We appreciate your feedback about your experience at our hotel. We regret not meeting all of your expectations during your recent visit. We genuinely apologize for the cleanliness issues you had with your bathroom. We will share your concerns with our housekeeping team and ensure this is not repeated. We are also very sorry for the street noise you encountered. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. Thank you for choosing us, and we look forward to making your next stay perfect.Angel ArteagaAssistant General Manager

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. The staff were all friendly
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 23 Feb 2024
Dear Rebecca, We want to thank you for choosing to stay with us at Signature Anaheim Maingate. We are thrilled to receive your thoughtful review and are delighted to learn you found our accommodations so comfortable and completely spotless. We also appreciate you mentioning our courteous associates. It would be an honor to host you again when you return to Anaheim. Have a wonderful day, and travel safely.Angel ArteagaAssistant General Manager

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with everything about this hotel,well there was 1 thing i didnt like the beds were way to HARD oh man that was so bad and hurt my back...Other then that very happy with the hotel and rooms.
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 23 Feb 2024
Dear Brenda, Thank you for choosing to stay with us at Signature Anaheim Maingate. We are glad to know you overall had a pleasant stay and that you enjoyed most aspects of your time with us. That said, we regret not meeting all of your expectations and the inconvenience this caused. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We are grateful for your patience and look forward to welcoming you again.Angel ArteagaAssistant General Manager

4/10 Poor

Deanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hmm.
Well, the location was ok and was right next to a pretty good taco truck (in close proximity to Disneyland and the Convention Center). It was a pretty shabby place. The floors were so filthy our feet were completely black from just walking around the room. We had to wear socks/shoes in the room. I don’t think it’s ever been mopped. Otherwise, it was as clean as it could be for being just north of being considered rundown.
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 21 Feb 2024
Dear Deanne, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Angel ArteagaAssistant General Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Everything was mostly very acceptable, except that there was little privacy. The shade which covered the window looking directly into our room was very transparent and people walking by would into our bedroom.
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 21 Feb 2024
Dear Christopher, Thank you for making Signature Anaheim Maingate a part of your travel plans. Your satisfaction is important to us, and we are glad you had a pleasant time. We appreciate your observation with regard to the blinds and have noted as we use it in the future. Your rating is valued, and we hope to see you soon.Angel Arteaga,Assistant General Manager

8/10 Good

Argelia

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on 21 Feb 2024
Dear Argelia, On behalf of our team at Signature Anaheim Maingate, thank you for the rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return.Angel Arteaga,Assistant General Manager

10/10 Excellent

Graciela

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on 21 Feb 2024
Dear Graciela, We are thrilled you had an excellent stay at Signature Anaheim Maingate, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Angel Arteaga,Assistant General Manager

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some items in the room appeared to be pretty new. Room was clean and more affordable than many surrounding rooms. Wear & tear showed on other items. Some traffic noise, like loud cars showing off. Parking included, light breakfast items free. Overall, it was good.
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 20 Feb 2024
Dear Susan, Thank you for choosing Signature Anaheim Maingate and for your feedback. We are glad your overall stay was pleasant and that you enjoyed many aspects of your stay, including amenities. That said, we appreciate you not only pointing out specific items that you loved but also areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Angel Arteaga,Assistant General Manager

10/10 Excellent

Erika

Stayed 2 nights in Feb 2024
Response from ass on 21 Mar 2024
Dear Erika, Thank you for the wonderful rating for Signature Anaheim Maingate. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Angel Arteaga,Assistant General Manager

6/10 Okay

Thanh

Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 15 Feb 2024
Dear Thanh, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Angel ArteagaAssistant General Manager

2/10 Terrible

tzewoh

Stayed 1 night in Feb 2024
Response from Assistant General Manager on 21 Mar 2024
Dear Tzewoh, Thank you for choosing to stay with us. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Angel Arteaga,Assistant General Manager

8/10 Good

Rebecca

Stayed 1 night in Feb 2024
Response from Assistant General Manager on 10 Feb 2024
Dear Rebecca, Thank you for staying at Signature Anaheim Maingate and for your kind rating. We are glad you enjoyed your overall time with us, and we look forward to seeing you on your next visit to the area.Angel Arteaga,Assistant General Manager

10/10 Excellent

Josie

Stayed 1 night in Feb 2024
Response from Assistant General Manager on 21 Mar 2024
Dear Josie, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Signature Anaheim Maingate.Angel Arteaga,Assistant General Manager

8/10 Good

byungil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a little rich breakfast, if possible
Stayed 2 nights in Jan 2024
Response from Assistant General Manager on 5 Feb 2024
Dear Byungil, Thank you for choosing Signature Anaheim Maingate and sharing your experience. We are glad to know you enjoyed your overall stay with us; however, we are sorry for the concern you had with the breakfast we offer. We will discuss it with our food and beverage team to see where to improve. Thank you again for your feedback, and we look forward to your next visit. Angel Arteaga,Assistant General Manager