Exterior
Check availability

Reviews of Anaheim Maingate Inn

2 out of 5
Anaheim Maingate Inn
1211 West Place, Anaheim, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Destiny

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking was horrible, first room we checked into stunk something in the sink coming from the bathroom and the mini fridge stunk also like old. The room had spiders. After addressing this with front staff she immediately moved us room and apologized. Which it’s not her fault. We understand she may not know what each room has but parking was really bad also no available spots and big construction or something going on
Stayed 1 night in May 2024
Response from Octavio Rodriguez on 15 May 2024
Thank you for your feedback

10/10 Excellent

SAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are service oriented and very kind
Stayed 6 nights in Apr 2024
Response from Great review on 3 May 2024
Thank you for your kind review. We are striving to make our hotel into a Disneyland destination spot where all our guests will want to return.. As we renovate, we are trying to give our guests a boutique hotel experience with affordable pricing.

2/10 Terrible

Irene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl, where to start. We did a late check in, decided to treat ourselves to a staycation. The room we got was a two bed, it’s all they had left for same day stay. Came in at 9:30 PM got there and had the TV not working. Wouldn’t connect with the controller. After 30 min of trying, we decided to go to the front desk. The front desk lady couldn’t figure it out. We tried for a total of 45 minutes. She decided to “upgrade” us to a one bedroom. She did not say it was not renovated yet, nothing girl. At this time, it was near midnight and I was over it. Feel free to review the condition of our “upgrade” room. Wild, the owner came the next day. No I’m sorry, no here’s a discount for the issue. I paid $120 ( plus $7 parking ) for this? WILD. Her answer to it was “they make TVs so cheap now, these are new”. I’m sorry but buying a $30 Roku per room is much easier than the old cable thing they had going on. If your own front desk can’t figure it out, I promise it’s not the tv.
Response from Hotel Staff on 26 Apr 2024
Thank you for choosing us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay if you’re going to the parks. This is the biggest super 8 I’ve ever seen. Parking lot got packed at night. I would try to get on an upper level tho. I was ground level and people are noisy in the parking just because it’s so high volume. Not quite walkable to the park. I did but it was a pain.
Stayed 2 nights in Apr 2024
Response from Anaheim Maingate Inn on 26 Apr 2024
We appreciate your feedback!

10/10 Excellent

Catherina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great. my only issue was a dirty coffe pot. and thevshower door was really aqueaky.
Stayed 3 nights in Apr 2024
Response from Octavio Rodriguez on 17 Apr 2024
Thank you for your feedback!

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to stay here two weekends in a row because it was near Star Wars: Galaxy's Edge, where I worked. The last time I came here was about two or three years ago and it was nice. This time however, they really improved the experience. The rooms where completely refurbished with a white color scheme and wicker lamps - very tasteful! The beds were actually very comfortable; I wonder if it was Temperpedic? Parking was still cramped but I managed to find a spot. I'd like to give a shout out to that super vigilant desk clerk who called to alert me that I left my ID in the lobby! Talk about a bonehead move! Anaheim Maingate did a very good job with the refurbishment and I'll definitely come back if the price is right. I just hope they'll use that vacant lot for more parking!
Stayed 1 night in Apr 2024
Response from Anaheim Maingate Inn on 15 Apr 2024
We are delighted your stay was pleasant & appreciate you taking the time to share it with us, as a loyal guest your support is extremely valued ...Thank you!

4/10 Poor

Leah

Liked: Staff & service
Disliked: Cleanliness, amenities
There were dead cockroaches and bees around the property. There was a broken shower head and odds and ends that didn't work. The facilities "looked" nice but it was clear that they renovated the basic parts of the property and no the fundamental issues.
Stayed 2 nights in Apr 2024
Response from . on 14 Apr 2024
We are still in the midst of our renovation and are taking a close look at all things. We are not just taking care of the basic parts. Every piece of the property has been touched. Rest assured we expect everything to work perfectly. The bees may be because there is a beehive. We do have pest control that looks into those things. This is the first time we have seen these in a long time.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Anaheim Maingate Inn on 12 Apr 2024
We genuinely thank you for your generous review, Your support as a guest is very important to us !

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, staff & service
great value! walkable to disneyland but not convenient nor did i feel safe doing that walk at night. room was so cheap it worked for one night to just pass out after park. AC didn't work well and rooms smelled like smoke but renovated and cute decor in the room. the beds were old and creeky but served its purpose if you need to save $ it will do! no bugs like other reviews said.
Stayed 1 night in Apr 2024
Response from Octavio Rodriguez on 10 Apr 2024
Thank you for your feedback!

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were remodeled and very nice. Staff was very nice.
Stayed 1 night in Mar 2024
Response from Thanks for the great review on 2 Apr 2024
We are glad you liked our remodel rooms. We are nearly close to being completely done with our renovation. We hope you will return.

8/10 Good

Donald

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff and good customer service
Stayed 1 night in Mar 2024
Response from Thanks for the positive review on 2 Apr 2024
Thank you for your kind review. We hope you will return!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good, good to stay at other then an issue with the remote. Was hard to turn the tv off and on. But overall clean rooms.
Stayed 3 nights in Mar 2024
Response from Anaheim Maingate Inn on 1 Apr 2024
We truly appreciate you for taking the time in sharing your experience with the rest of us . . .Thank you for choosing us !

10/10 Excellent

Raquel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , i loved the new renovations , completely different from the pictures , very clean ! My friends & i stayed here to celebrate our friends birthday. Lyfts from here to the entrance of Disney on Harbor were $5 super cheap super convenient. Great and friendly staff ! & for the price , come on you cant beat it , our audio for the tv wasnt working when we arrived to the room around midnight & staff came and fixed it in under 5 mins , very pleased & just again love the new aesthetic, shower was beautiful, super clean . Really worth it !
Stayed 2 nights in Mar 2024
Response from Anaheim Maingate Inn on 24 Mar 2024
Hello Raquel , so glad you decided to stay with us during your Vaca We appreciate you!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always read a lot of reviews when choosing where to stay but I do not write a review very often. I read the reviews for Maingate Inn before booking and there were some very good and some pretty bad ones. The price was too good to pass up considering how close it is to Disneyland, which was why I was coming to Anaheim. But I was very nervous leading up to my stay. When I showed up to check in, I was very pleasantly surprised to see an adorable little property! The office was nice and had a very light and modern design. I was promptly greeted by a very friendly lady (I wish I had gotten her name!). She was very upfront about the remodel going on and that they are doing construction between the hours of 9am and 5pm so there would be some noise during those hours. I planned to be out of the room from 7am until midnight so the construction noise was not an issue for me. She gave me a newly remodeled room. I was very happy when I got to the room! It was very nicely decorated and looked nothing like some of the pictures I saw online. Everything looked very clean, crisp, and light, with modern fixtures and decor. I read some reviews about bugs but I did not see a single bug during my stay. The walls were freshly painted. There was a microwave, mini fridge, and coffee maker in the room which is always a nice touch. Everything in the room functioned as it was supposed to. It is close enough to Disneyland to walk. I would definitely stay here again!
Stayed 3 nights in Mar 2024
Response from Anaheim Maingate Inn on 18 Mar 2024
We are delighted you enjoyed your stay with us, & appreciate you for sending us positive feedback ...Thank you!

10/10 Excellent

YUKI, Lantau Island

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 13 nights in Mar 2024
Response from Anaheim Maingate Inn on 31 Mar 2024
Thank you for choosing us!