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Bahia Principe Luxury Akumal - All Inclusive
4.5 star property

Luxury property on the beach, with 3 outdoor swimming pools
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Bahia Principe Luxury Akumal - All Inclusive

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
Aerial view
In-room safe, individually furnished, desk, laptop workspace
7 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Overview of Bahia Principe Luxury Akumal - All Inclusive

VIP Access
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760
  • Popular LocationDolphinaris Tulum6 min walk
  • Popular LocationRiviera Maya Golf Club17 min walk
  • Popular LocationAkumal Beach9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)76 min drive
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Room options

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38.0 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Ceiling fan
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Akumal

Located in Akumal, Bahia Principe Luxury Akumal - All Inclusive is on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Travelling with kids? Consider Akumal Ecological Center, or check out an event or a game at Cenote Azul. Discover the area's water adventures with waterskiing and windsurfing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Dolphinaris Tulum - 6 min walk
  • Riviera Maya Golf Club - 17 min walk
  • Aktun Chen - 17 min walk
  • Akumal Beach - 9 min drive
  • Half Moon Bay - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • Thali Restaurant - 16 min walk
  • Restaurant Kukulkan - 8 min walk
  • Restaurante Yucatan - 15 min walk
  • Lobby Pub - 6 min walk
  • Mikado - Restaurante Japonés - 5 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

Luxury all-inclusive property near Akumal Beach
Consider a stay at Bahia Principe Luxury Akumal - All Inclusive and take advantage of a free breakfast buffet, 27 holes of golf and a nightclub. With a private beach, 2 beach bars and beach massages, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body scrub and a body treatment at Bahia Spa, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities, such as kayaking, sailing and basketball. In addition to 3 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Free bike hire, 5 outdoor tennis courts and an electric car charging station
  • Express check-out, express check-in and supervised childcare (surcharge)
  • Guest reviews give good marks for the pool, helpful staff and overall condition
Room features
All 758 individually furnished rooms include comforts, such as 24-hour room service and furnished balconies, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with Jetted bath and rainfall showers
  • TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arlequin
  • Dolce Vita
  • Frutos del Mar
  • Riviera
  • Rodizio Los Corales

Things to do

  • 27 holes of golf
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Free babysitting
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

Does Bahia Principe Luxury Akumal - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Bahia Principe Luxury Akumal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Luxury Akumal - All Inclusive?

Self-parking is free at this property.

What time is check-in at Bahia Principe Luxury Akumal - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Bahia Principe Luxury Akumal - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Bahia Principe Luxury Akumal - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Bahia Principe Luxury Akumal - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach is 1.6 mi (2.6 km) away.

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 756 out of 1407 reviews" "
Rating 8 - Good. 343 out of 1407 reviews" "
Rating 6 - Okay. 148 out of 1407 reviews" "
Rating 4 - Poor. 71 out of 1407 reviews" "
Rating 2 - Terrible. 89 out of 1407 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 8 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have NOTHING bad to say about this resort. The staff were absolutely AMAZING, super kind and friendly. They give the impression that they really do enjoy working there and being helpful to visitors. Everything was accessible through the app, from room service to luggage pick up. Unbeknownst to me I booked for a 2 queen bed room when in fact I wanted a king bed, the staff was super accommodating and actually upgraded us to the newer renovated room, which was stunning. The resort was clean, and relaxing, and the food was great! I would definitely return with my kids!
Stayed 3 nights in Apr 2024

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check In: When we first arrived the room type we had booked was not available. Luis who assisted with our check in was able to move us the next day to a king size room. Our new room was great. Paloma and Mariana were the guest services staff in our building and they were always really helpful. Food: Buffet options at the adults only side (Katok) were inconsistent, we ended up walking to the main buffet for the last few days of our stay for both breakfast and lunch. A la carte dining - make sure to use the early check in options so that you can pre-book your reservations or else there will not be any available. We pre-booked all of our dinners in advance but wanted to change our last night reservation, it was difficult to find an available restaurant option. Pool: We stayed in the adults only pool for our entire trip. The pool was clean and bar service was good. We wish there had been a few more activities and music throughout the day. Beach: Was very beautiful at the adults only side. Each day the staff cleared the seaweed quickly and there was never any garbage in the sand. A lot of shades pergolas for us to sit under. It was our favourite part of the resort. Gym: I was very disappointed in the gym facilities at Akumal. They are very small and the spin bike that was available was rusted and not functioning properly. I only ended up working out one day of the trip because of this.
Stayed 7 nights in Apr 2024

10/10 Excellent

Volodymyr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 5 nights in Apr 2024

6/10 Okay

Laura, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unless you’re paying extra at your all inclusive for the upgrade meals the food is not good. It’s average at best. Service is amazing though.
Stayed 7 nights in Apr 2024

2/10 Terrible

Daryl

Lots of construction and loud noises outside of my room.
Stayed 5 nights in Apr 2024

8/10 Good

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendliness of the staff and the way the property was constantly being maintained. The lush grounds were gorgeous! Our building was older and lacked outlets and some amenities if the newer sections of the resort. Fridge was not very cold so drinks never got very chilled.
Stayed 4 nights in Apr 2024

10/10 Excellent

ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal Luxery is my favorite all inclusive! I've stayed in many but what makes this the best is the service, service, service. Geovanni changed our room to be closer to the pool with an ocean view, Gabriel spent an hour helping change my bus tickets to the airport, Edmundo replaced a bathing suit that was damaged, Juan would be asking if we need anything everyday outside our room, everyday we would receive a phone call asking if we were happy and did we need anything. Everyone offered help with a smile. Besides that the food was delicious, unlimited sushi and sashimi every meal at the buffet, there were enough people but not too many, never had to wait for food or drinks, beautiful beach right near the pool, lost items were returned twice, there are places to run that are shaded and interesting because the resort is gigantic with trains running every 5 minutes, but we found everything at Akumal. Tulum is also gorgeous and a few more families. There is an authentic huge shopping market as well. We did have some issues, as anyone would on an 8 day vacation, but they were dealt with by the staff graciously and quickly. This is our go to all inclusive for life!! Thank you to all who made our vacation so memorable.
Stayed 4 nights in Apr 2024

8/10 Good

suzette lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, food was very good, resort was clean
Stayed 9 nights in Apr 2024

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Figured I might as well do a quick review for anyone considering booking. We were in Akumal in a swim up suite with an almost 2 year old for 8 nights. Overall I loved this resort and will likely be back! Most the day we spent at Tulum in the splash pad pool or Coba at the water park. My daughter LOVED this! She’s small but fearless and I was thrilled nobody blew a whistle seeing my toddler go down the slides she did. Wouldn’t be the case back home for sure. Made our trip! We loved our room and had great service everywhere. Our swim up pool was amazing and clean. We stayed in villa 59 in an end room and had quite a bit of privacy without being too far from anywhere. Man did we get our use out that pool for nap times and evening or morning swims. Highly recommend for anyone with kids. We’ve stayed at many AI resorts in Mexico and Caribbean… in comparison I thought Bahia was Above average: child friendly environment even during late night hours if you’re like me and have drinks and still have fun with your kids, day and night entertainment (though the DJ could play longer at the resort and not the hacienda), food at Ku uk and Dolce Vita, rooms, beach Same: buffet nothing too special but had variety, pools were clean with lots of ledges and platforms that my daughter liked- maybe just more swim up bars would be nice. Below average: our room was great but the fact that motion sensors turn off AC, fan, and power to outlets that were charging my devices when not in the room
Stayed 8 nights in Apr 2024