Need to cancel your booking? We're here to help. Fill out the fields below for the booking you want to cancel.
Thanks! We’re prioritising requests with the nearest travel dates first. If we haven’t confirmed your cancellation before your travel date, know we’re working on it. You don’t need to do anything else.
Due to the unprecedented volume of travel disruptions, there may be delays in processing reimbursements. We apologise for any wait and appreciate your patience.
Important: Use this form only for travel dates until 31 December 2021.: