You can only access your trip information and Expedia Rewards points from the Expedia site you booked on.
Please call Expedia Customer Support on 13 38 10 (or +61 2 8066 2745 from abroad) for baggage information
Please call Expedia Customer Support on 13 38 10 (or +61 2 8066 2745 from abroad) to manage your booking / book baggage
Please call Expedia Customer Support on 13 38 10 (or +61 2 8066 2745 from abroad) for check-in information
Once you have purchased your ticket the airline website is generally the best place find further information on your baggage inclusions. In the airline matrix below you should find the airline you are flying with, click on "manage your booking" to go through to the appropriate airline website.
You will need the airline booking reference number (highlighted in the below screen shot on your booking confirmation) and email address that was used to make the booking. For some airlines like Air Asia you will need to contact the airline directly.
Baggage allowances and policies differ by airline, if you need additional baggage we recommend you add baggage online prior to your travel as some airlines charge additional fees for adding baggage at the airport.
In the airline matrix below you should find the airline you are flying with, click on "manage your booking" and the airline website will advise on how to book additional baggage.
You will need the airline booking reference number (highlighted in the below screen shot on your booking confirmation) and email address that was used to make the booking. For some airlines like Air Asia you will need to contact the airline directly.
Please Note: If your airline is not listed on this page, please refer to that carrier's website to manage your booking as the below list is not exhaustive.
Check in for your flight online to avoid airport hassles and long queues. Checking in online allows you to print boarding passes up to 24 hours in advance. Find the airline you are flying with below and use the quick link to go direct to their online check in.
If your airline is not listed on this page, they may not provide this service and you may be required to check in at the airport. Please note, this is not an exhaustive list.
Please follow the Changes to Flight bookings instructions below to make changes to the flight component of your package.
Please check the impact of the flight changes to the hotel component of your package. If changes are also required to the hotel, car or insurance component of your package booking please contact Expedia support on 13 38 10 (or +612 8066 2745 from abroad) after you have made the flight changes with the airline.
If you would like to make changes to your package bookings (all carriers excluding LCC's), please contact Expedia Customer Support on 13 38 10 (or +61 2 8066 2745 from abroad). Entering your itinerary # will fast track you to the right area.
Most flight itineraries are non-refundable. Most airlines will allow changes for a fee, which is usually between $150-$200 per ticket plus any increase in fare. Expedia doesn't charge change or cancellation fee's for this service, these fees are mandated by the airline and cannot be altered or waived by our agents.
You will need to visit the airline website, please click on "manage your booking" in the relevant box below.
You will need the airline booking reference number (highlighted in the below screen shot on your booking confirmation) and email address that was used to make the booking.
Note: To manage your booking on the Air Asia website you will need account information which would have been sent to you on a separate email along with your booking confirmation.
Please note low cost carrier bookings are often non-refundable and may charge a fee for change/cancel. For more information you will need to visit the airline website by clicking on, "manage your booking".
For changes to Virgin bookings please contact Expedia Customer Support on 13 38 10 (or +61 2 8066 2745 from abroad) with your itinerary number to hand.Entering your itinerary # will fast track you to the right area.
You will need to visit the airline website, please click on "manage your booking" in the relevant airline matrix below.
You will need the airline booking reference number (see below screen shot of booking confirmation) and email address that was used to make the booking.
Please Note: If your airline is not listed on this page, please refer to that carrier's website to manage your booking as the below list is not exhaustive. Alternatively, you may contact Expedia customer support on 13 38 10 (or +61 2 8066 2745 from abroad) to make changes.
Most flight itineraries are non-refundable. Most airlines will allow changes for a fee, which is usually between $150-$200 per ticket plus any increase in fare. Expedia doesn't charge change or cancellation fee's for this service, these fees are mandated by the airline and cannot be altered or waived by our agents.
Make sure you have the all the necessary travel documents for your trip by selecting the appropriate link below.
Don't forget: if your travel plans involve transiting in another country you may need additional travel documents, so be sure to check for documentation required in transit.
Travelling to the US? - Apply for an electronic US ESTA (Visa Waiver Program)
Travelling Internationally?
To check your visa requirements please visit Visa Central website
