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Reviews of Mandarin Oriental Savoy, Zurich

5 out of 5
Mandarin Oriental Savoy, Zurich
Poststrasse 12, Zürich

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 319 reviews" "
Rating 8 - Good. 51 out of 319 reviews" "
Rating 6 - Okay. 21 out of 319 reviews" "
Rating 4 - Poor. 9 out of 319 reviews" "
Rating 2 - Terrible. 8 out of 319 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

IOSEFIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
probably the best hotel in Zurich
Stayed 4 nights in Feb 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with good personal.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
A symphony of splendor at MO Savoy, Zurich
Our recent stay at MO Savoy, Zurich, was nothing short of extraordinary, and what truly set this hotel apart was its unparalleled commitment to exceptional service. The staff's genuine friendliness and their eagerness to go the extra mile created an inviting atmosphere that made me feel genuinely valued as a guest. The team at MO Savoy, Zurich, deserves accolades for their outstanding hospitality. From the front desk to housekeeping, every staff member went above and beyond, ensuring ou comfort and satisfaction. The concierge service, a beacon of local savoir-faire, provided insider knowledge that guided me through hidden treasures with a touch of exclusivity. It is this intangible quality that distinguishes MO Savoy Zurich. The staff orchestrated an experience that transcends the ordinary, seamlessly merging anticipatory service with genuine warmth. It felt like a ballet of professionalism and affability, leaving an indelible imprint on my consciousness. The room itself was a haven of luxury and sophistication, surpassing my expectations. Impeccably clean, tastefully decorated, and equipped with modern amenities, it reflected the hotel's dedication to providing a top-notch experience. The hotel left an indelible impression. It's not just a residence; it's a symphony of splendor where every note is meticulously composed, and every detail is a brushstroke on the canvas of luxury, emerging as a virtuoso, orchestrating an experience that transcends the ordinary.
Stayed 4 nights in Dec 2023

10/10 Excellent

Pawel

Stayed 2 nights in Dec 2021

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Mourad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Nov 2021

10/10 Excellent

Gwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms were excellent. We had a lovely time at this hotel. Only minor issue was the ineffectiveness of the AC, otherwise it would be perfect.
Stayed 3 nights in Sep 2021
Response from Rolf E. Brönnimann, General Manager on 9 Oct 2021
Dear SAVOY guest, Dear Gwyn, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your comments on a swiss traditional hotel. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hotel in Zurich
The very finest
Stayed 1 night in Sep 2021
Response from Arianna Ongini/Teamleader Front Office SAVOY HOTEL on 4 Oct 2021
Dear SAVOY guest, Dear Gary, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your positive feedback. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Arianna Ongini/Teamleader Front Office SAVOY HOTEL on 5 Oct 2021
Dear Gary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Toni, Encinitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed hotel with friendly and courteous staff. Excellent location in "old town".
Stayed 2 nights in Sep 2021
Response from Arianna Ongini/Teamleader Front Office SAVOY HOTEL on 4 Oct 2021
Dear SAVOY guest, Dear Andrey, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your posive feedback. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich,

8/10 Good

Richard, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. A bit stuffy for my taste.
Stayed 3 nights in Sep 2021
Response from Arianna Ongini/Teamleader Front Office SAVOY HOTEL on 4 Oct 2021
Dear Richard, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2021
Response from Arianna Ongini/Teamleader Front Office SAVOY HOTEL on 4 Oct 2021
Dear Fahad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards from Zurich,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff
Extremely friendly staff (thanks for everything Berkan), gorgeous hotel, close to great landmarks, restaurants, and shopping.
Stayed 3 nights in Sep 2021
Response from Arianna Ongini/Teamleader Front Office SAVOY HOT on 4 Oct 2021
Dear SAVOY guest, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your posive comments . We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Hotel is super central. Can be a bit noisy with the tram passing by.
Stayed 1 night in Jul 2021
Response from Rolf E. Brönnimann General Manager SAVOY HOTEL BAU on 3 Aug 2021
Dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the good review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The bell boy was the nicest person the rest of the staff were the most unpleasantly, rude an unprofessional that i have ever encountered in a hotel
Stayed 1 night in Jul 2021
Response from Grega on 15 July 2021
Thank you very much for your feedback. We are very sorry to read that your stay didn’t go as planned and that we did disappoint you. For that we apologize. We do hope you give us another chance in the future. All the Best to You and stay Healthy Grega Flisar Assistant Front Office Manager

10/10 Excellent

Didier

Stayed 1 night in May 2021
Response from Rolf E. Brönnimann on 23 May 2021
Cher Client C’est avec grand plaisir que nous vous avons accueilli à l’Hôtel Savoy Baur en Ville. Notre but principal est d’exaucer les souhaits de nos clients individuellement et de la meilleure façon possible. Nous nous réjouissons que vous avez apprécié votre séjour et vous remercions de votre bonne évaluation. Nous attendons votre prochaine visite avec impatience. Cordialement Rolf E. Brönnimann Directeur SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay once again
Really nice welcoming the valet parking got us a cheaper parking in the street as we arrived quite late we appreciated We got also upgraded to a really nice room with a balcony with a view over Zurich roofs it was amazing We also enjoyed the restaurant which we highly recommend
Stayed 1 night in Mar 2021
Response from Rolf E. Brönnimann on 5 Apr 2021
Dear Andreas, dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the excellent review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

Maryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth coming back!
The hotel is really great. Loved the room. Everyone was super friendly. All though our kids were super crazy. The location is right in the center. But the rooms are very quiet. The staff was lovely.
Stayed 2 nights in Dec 2020
Response from Rolf E. Brönnimann on 16 Dec 2020
Dear SAVOY guest, dear Maryna It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the good review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Rolf E. Brönnimann on 29 Nov 2020
Dear SAVOY Guest, Dear Ekaterina It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the 10 out of 10 review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The bar and restaurant Orsini are outstanding. The service for the hotel part was lacking. Nobody came out to greet us as we arrived. We were also missing a file after check out and when we called the hotel to ask if it was there, they were immediately defensive and unhelpful. This is not what I expect from a 5* property.
Stayed 1 night in Nov 2020
Response from Rolf E. Brönnimann on 23 Nov 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Especially the fact that you did not feel very welcome by our employees, saddens us very much. Our guests and their needs are our most important priority and that we should all show at any time. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please let me know at your earliest convenience if I personnaly can do anything for you. Best Regards, Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

Nikola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10!
Great location, beautiful building, very good rooms and excellent service. The staff did everything in their power to make our stay as comfortable as possible e.g. early check in and late check. The Italian restaurant Orsini delivered both amazing food and service.
Stayed 1 night in Nov 2020
Response from Rolf E. Brönnimann on 20 Nov 2020
Dear SAVOY guest, dear Nikola It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for your 10 out of 10 point review. I will forward your nice words to our Front Office & Orsini Teams. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best cozy hotel in Zurich
Best location hotel and staff all so friendly and good breakfast and room so clean
Stayed 2 nights in Sep 2020
Response from Attila on 30 Sept 2020
Dear Jessica thank you again for the excellent rewiev. We hope to see you soon again. Best Regards, Attila Csendes Front Office Manager

10/10 Excellent

jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Zurich
The best hotel in Zurich, best location and friendly staff and so clean and room so cozy. Food good quality and service excellent. Will come back soon and stay in this hotel again.
Stayed 2 nights in Sep 2020
Response from GM on 27 Sept 2020
Dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the excellent review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from GM on 1 July 2020
Lieber SAVOY Gast, wir freuen uns, dass wir Sie als Gast bei uns im Hotel Savoy Hotel Baur en Ville begrüssen durften. Unser Anliegen ist es, die Wünsche unserer Gäste individuell und bestmöglich zu erfüllen. Es freut uns sehr, dass Sie ihre Aufenthalt genossen haben und danken für die gute Bewertung. Wir freuen uns schon heute auf Ihren nächsten Besuch im Savoy Hotel Baur en Ville. Mit den allerbesten Grüssen aus Zürich, Ihr Rolf E. Brönnimann Direktor

10/10 Excellent

Géraldine

Stayed 1 night in Mar 2020
Response from Rolf on 4 May 2020
Lieber Gast Es freut uns sehr, dass Sie sich die Zeit genommen haben uns zu bewerten. Ein grosses Dankeschön für Ihr Lob. Wir hoffen Sie bald wieder willkommen heissen zu dürfen. Freundliche Grüsse Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Joan M. Dunkels/ Assistant Front Office Manager on 28 Feb 2020
Dear Guest, Thank you for your time sending us your feedback. We are glad that you enjoyed your stay with us and we hope to welcome you back soon again. Best regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The old school charm was amazing at this hotel! There were unique features such as the old room key which was a lovely touch! The restaurant Orsini is a MUST visit for staff and food quality !
Stayed 3 nights in Feb 2020
Response from Attila on 25 Feb 2020
Dear Guest thank you very much for choosing Savoy Hotel Baur en Ville for your previous stay in Zurich! Best Regards Attila Csendes Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I liked everything!!! The staff the hotell the cleaness so i will recommend the hotel
Stayed 1 night in Feb 2020
Response from Joan M. Dunkels/ Assistant Front Office Manager on 21 Feb 2020
Dear Guest, Thank you very much for your time sending us your feedback. We are glad that you enjoyed your stay with us and we hope to welcome you back soon again. Best regards,

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The savoy is such a prestigious name, I was very excited and disappointed. The building is beautiful and in a wonderful location. Front desk staff is one of the least hospitable I have ever encountered at a hotel (this is saying a lot since I am in the industry and travel quite often). Also, gave me a dirty robe one of the days. Also visited the savoy in London which was fabulous with amazing service so I do believe this was particular to Zurich. Would not recommend unfortunately, although I must admit it is very pretty but service is everything. My sister and I said “I mean isn’t it their job to be nice?”
Stayed 1 night in Feb 2020
Response from Attila on 22 Feb 2020
Dear Guest thank you very much for choosing Savoy Hotel Baur en Ville for your previous stay in Zürich. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Regards, Attila Csendes Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Joan M. Dunkels/Assistant Front Offce Manager on 15 Feb 2020
Dear Guest, Thank you very much for your time sending us your feedback. We are glad that you enjoyed your stay with us and hope to welcome you back again soon. Best regards

2/10 Terrible

Sun, New York

Travelled with partner
Disliked: Staff & service, amenities
The rudest staff ever. They just treat you as you are trash when you are there paying a fee for the stay. Would never go again!!!
Stayed 2 nights in Feb 2020
Response from Joan M. Dunkels/Assistant Front Office Manager on 15 Feb 2020
Dear Sun, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please contact us again directly to clarify this matter. Thank you in advance. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The Savoy is the perfect place for a visit to Zurich. Great location and a helpful staff that make your stay a pleasant experience. Thank you
Stayed 1 night in Jan 2020
Response from Attila on 4 Feb 2020
Dear Guest thank you verx much for youe excellent review. We are really happy to make our guests satisfied. We hope to see you soon @ the Savoy. Best Regards, Attila Csendes Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quality staff, service and facilities ...this was my 2nd visit and I will stay there again when back in Zurich
Stayed 1 night in Jan 2020
Response from Attila on 21 Jan 2020
Dear Guest thank you so much for this excellent feedback! We hope to see you soon @ the Savoy Hotel Baur en Ville. Best Regards, Attila Csendes Front Office Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
t the resavation and the staff.The front desk was impolite.
Stayed 1 night in Jan 2020
Response from Attila on 19 Jan 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Especially the fact that you did not feel very welcome by our employees, saddens us very much. Our guests and their needs are our most important priority and that we should all show at any time. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Attila Csendes Front Office Manager SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Attila on 12 Jan 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Attila Csendes Front Office Manager SAVOY HOTEL BAUR EN VILLE

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Savoy Hotel Baur en Ville Zurich Elegant five star in a perfect location with one deficiency I stayed at this hotel for four days and absolutely loved it. I had a room with a balcony overlooking the square across from the hotel. There were comfortable chairs on the patio and a table. Smoking is permitted on the balconies. I could sit outside and watch the people snd streetcars travel up and down the main street. The hotel is convenient walking distance to the lake and railroad station. The room was small like all rooms in. Europe but not uncomfortably so. Everything about my room and the hotel was five star including the service, the bed, the lobby except one thing. The breakfast which was included with the room rate was “continental.” Nothing hot was included and what was included was quite Spartan. I ate there twice and afterwards walked across the street where there are numerous restaurants. This was a minor deficiency easily overlooked. I would stay at this hotel again in a heartbeat. I was told this was an Expedia VIP hotel and had benefits. I don't know what benefits i got at this hotel but view that program as worthless.
Stayed 5 nights in Dec 2019
Response from Attila on 6 Jan 2020
Dear Guest thank you very much for your kind feedback. We are happy to announce, that as of 1 January 2020 for all Expedia VIP Guests the Savoy Breakfast is included for free of charge. The Savoy breakfast contains 1 warm dish per person as well. We hope to see you soon again at the Savoy Hotel Baur en Ville. Best Regards Attila Csendes Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from Attila on 6 Jan 2020
Dear Guest thank you very much for your excellent feedback. We hope to see you soon again @ the Savoy Hotel Baur en Ville. Best Regards, Attila Csendes Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Attila on 6 Jan 2020
Dear Guest thank you very much for your excellent feedback. We hope to see you soon again @ the Savoy Hotel Baur en Ville. Best Regards, Attila Csendes Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Attila on 6 Jan 2020
Dear Guest thank you very much for your excellent feedback. We hope to see you soon again @ the Savoy Hotel Baur en Ville. Best Regards, Attila Csendes Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location staff was lovely great bar loved the room
Stayed 2 nights in Dec 2019
Response from Attila on 4 Jan 2020
Dear Guest, thank you very much for your excellent feedback! We hope to see you again in 2020 at the Savoy Hotel Baur en Ville. Best Regards Attila Csendes Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Attila on 4 Jan 2020
Dear Guest, thank you very much for your excellent feedback! We hope to see you again in 2020 at the Savoy Hotel Baur en Ville. Best Regards Attila Csendes Front Office Manager

10/10 Excellent

joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Attila on 31 Dec 2019
Dear Guest thank you very much for your excellent feedback. We wish you a happy new year. Best Regards Attila Csendes Front Office

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
We booked 5 nights of the Classic Double room of which the room size is very good, with a queen bed and very spacious bathroom and closet area. Location is excellent with the tram station right downstairs and all good restaurants, tourist attractions and shopping area just around the corner. Front desk is super helpful. We are very satisfied with the stay.
Stayed 5 nights in Dec 2019
Response from Joan M. Dunkels/ Assistant Front Office Manager on 28 Dec 2019
Dear Guest, Thank you very much for your time sharing your experience while your stay with us and for the wonderul feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from J.Dunkels/ Assistant Front Office Manager on 23 Dec 2019
Dear Guest, Thank you very much for your time sending your feedback. We are glad that you enjoyed your stay and hope to welcome you back again in our hotel. Best regards

10/10 Excellent

George, Laguna Woods

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating in agreeing to an early check in!
Stayed 3 nights in Dec 2019
Response from Attila on 16 Dec 2019
Dear Guest thank you very much for your excellent feedback. We hope to see you soon again at the Savoy Hotel Baur en Ville. Best Regards Attila Csendes Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from J.Dunkels/ Assistant Front Office Manager on 13 Dec 2019
Dear Guest, Thank you for your time and your great feedback. We are glad that you enjoyed your stay with us and hope to welcome you once again in our hotel. Best regards

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Attila on 9 Dec 2019
Dear Guest thank you for your nice feedback! We hope to see you soon @ the Savoy Hotel Baur en Ville. Best Regards Attila Csendes Front Office Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful traditional hotel in heart of Zurich.
Excellent traditional hotel in the most convenient location in Zurich. Staff were superb, the concierge went beyond his job description. The room and bathroom were beautiful. However this is one of the more expensive hotels in the city center. The breakfasts were small and pricey. The bar was a good option for dinner when Orsini restaurant was fully booked.
Stayed 4 nights in Nov 2019
Response from Attila on 7 Dec 2019
Dear Patricia thank you very much for the excellent feedback! We hope to see you very soon @ the Savoy Hotel Baur en Ville. Best Regards Attila Csendes Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Attila on 7 Dec 2019
Dear Guest thank you very much for your feedback. We hope to see you soon @ the Savoy Hotel Baur En Ville. Best Regards, Attila Csendes Front Office Manager

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from Attila on 7 Dec 2019
Dear Guest thank you very much for your feedback. We hope to see you soon @ the Savoy Hotel Baur En Ville. Best Regards, Attila Csendes Front Office Manager