Historic Double

Reviews of Marktgasse Hotel

4 out of 5
Marktgasse Hotel
Marktgasse 17, Zürich

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 427 reviews" "
Rating 8 - Good. 108 out of 427 reviews" "
Rating 6 - Okay. 22 out of 427 reviews" "
Rating 4 - Poor. 15 out of 427 reviews" "
Rating 2 - Terrible. 5 out of 427 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Best sleep in a long time, just the perfect place
Stayed 1 night in Mar 2024
Response from Marktgasse Hotel on 14 Mar 2024
Dear HelenWe are honored, thank you so much! We hope to see you again very soon then.Kind RegardsYour Marktgasse Hotel Team

10/10 Excellent

Ge Ya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of Zurich's old town. It's super clean and in a handy spot.
Stayed 1 night in Feb 2024
Response from Marktgasse Hotel on 4 Mar 2024
Dear Ge YaThank you for your great feedback, we are glad you enjoyed your stay with us. We hope to see you back soon.Kind RegardsYour Marktgasse Hotel Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient walking distance to area
Stayed 3 nights in Feb 2024
Response from Marktgasse Hotel on 1 Mar 2024
Dear KevinThank you for your kind feedback and review. We hope to welcome you back very soon.Kind RegardsYour Marktgasse Hotel Team

10/10 Excellent

Noah, Austin

Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very quick visit but excellent service and great accommodations!
Stayed 1 night in Feb 2024
Response from Marktgasse Hotel on 10 Feb 2024
Dear RyanThank you for this very kind and good review, we are very happy that you enjoyed your stay with us.It would be a pleasure to have you staying with us again very soon.Kind RegardsYour Marktgasse Hotel Team

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Marktgasse Hotel on 2 Feb 2024
Dear KristenThank you so much for your great review. We would be very glad to be able to welcome you back soon.Take care and best regardsYour Marktgasse Hotel Team

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The location was central and great. The room was modern and clean but a little bare bones. There was only one big towel. The room was on the smaller side and not much space to unpack. Also, there was no doorman or anyone to assist with luggage when arriving to the hotel.
Stayed 1 night in Jan 2024
Response from Marktgasse Hotel on 25 Jan 2024
Dear MichelleThank you for the great review of our Hotel. Our rooms are more on the minimalistic side since our rooms are very different from each other, to not leave a feeling of tightness. This of course is not meant for everybody. On request we glady provide you with more towels at any time. It is not mandatory to have a separate doorman, of course this would be a great offer for our guests. Nevertheless our reception team is always very happy to help you with your lugagge if enough employees are available. We would be happy to be able to welcoming you back soon.Your Marktgasse Hotel Team

10/10 Excellent

Phyllis

Stayed 1 night in Jan 2024
Response from Marktgasse Hotel on 2 Feb 2024
Dear PhyllisThank you so much for your great review. We would be very glad to be able to welcome you back soon.Take care and best regardsYour Marktgasse Hotel Team

10/10 Excellent

Rhona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short weekend stay in Zurich was wet so the lounge facility with free tea and coffee was welcome. Perfectly located in quaint street behind the GrossMunster, close to bars restaurants and shops. Hotel was clean with large rooms and good heating. We liked the separated toilet and bathroom. Huge bed, small wardrobe/hanging space. Lovely staff from reception to housekeeping.
Stayed 2 nights in Jan 2024
Response from Marktgasse Hotel on 15 Jan 2024
Dear RhonaThank you for the great review of our Marktgasse Hotel, it is really nice to read your feedback. We are glad you enjoyed your stay here with us and hope the be able to welcoming you back soon.Kind RegardsYour Marktgasse Hotel Team

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2023
Response from Marktgasse Hotel on 29 Dec 2023
Dear Jacqueline,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your Marktgasse Hotel Team

10/10 Excellent

Eliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel in a great location with super welcoming staff. We were there for our honeymoon and got a stunning historical room. The bathroom is huge with the coolest bathtub we’d ever seen. The room is swanky and cool. Great breakfast and great local fondue recommendations from the staff. Would love to come back.
Stayed 1 night in Dec 2023
Response from Marktgasse Hotel on 23 Dec 2023
Dear ElianaThank you so much for this great review of our Hotel. We are glad that you enjoyed your stay and Zurich to the fullest. It is always nice to hear that our guests are happy with our service and that we are able to share it with our staff is even better. We would love to be able to welcoming you back soon.Happy holidaysYour Marktgasse Hotel Team

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown. Zurich
Nice hotel. Right in the heart of Zurich, with the pedestrian street right in front. Big spacious room. Only negative is that there’s no parking for your vehicle. It was a real pain to get there. And I had several suitcases.
Stayed 1 night in Dec 2023
Response from Marktgasse Hotel on 17 Dec 2023
Dear Pietro,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Our guests are able to load and unload their luggage in front of our Hotel, so you are able to drive here if you are a guest of ours. But of course after you have to move your car to a nearby car parking, we are sorry that you had some troubles there.We hope to be able to welcoming you again soon.Sincerely,Your Marktgasse Hotel Team

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marktgasse Hotel on 17 Dec 2023
Dear Tracey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your Marktgasse Hotel Team

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Marktgasse Hotel on 11 Dec 2023
Dear MartinThank you for taking the time to review our Hotel. We hope to be able to welcoming you back soon.Kind regardsYour Marktgasse Hotel Team

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Marktgasse Hotel on 11 Dec 2023
Dear MichaelThank you for taking the time to review our Hotel we are very happy that you enjoyed your stay here with us. We hope to be able to welcoming you back soon.Kind regardsYour Marktgasse Hotel Team

4/10 Poor

Rebecca

Disliked: Room comfort
Lovely Service but Room Disappointing
Staff were friendly, and helpful. very eco conscious, loved the water with the jugs and glasses on each floor. The room however was disappointing the whole room was on a slope I felt like it was a tent pitched at the side of a mountain. Not advisable for tall people, I’m 5’6 and the ceiling I could almost touch on my tippy toes, felt like I was in an attic.
Stayed 1 night in Dec 2023
Response from Marktgasse Hotel on 6 Dec 2023
Dear Rebecca Thank you for taking your time to write this review we are happy that you were satisfied with our staff and service this means a lot.We understand that the Tiny room category is not meant for everybody and we try very hard to inform our guests about the building structure on the 4th floor on all of our websites. We get that we need to do better by informing our guests at check-in about our House and that every room comes with different features. Nevertheless, this is the charm of our house, a unique Hotel with lots of history as the base structure remained the same since 1291. We are truly sorry that you could not enjoy your time with us due to this. However, our goal is for our guests to feel comfortable and to be able to relax, in this case our reception is open 24/7 and the option to change into another room is given. We would love to be able to welcome you back soon to figure out what room category suits your needs best.Kind RegardsYour Marktgasse Hotel Team

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Marktgasse Hotel on 6 Dec 2023
Dear ChrisThank you for taking the time to review our Hotel, we are glad you enjoyed your stay with us.We hope to see you back very soon.Your Marktgasse Hotel Team

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. the staff were very friendly. Rooms were very spacious and clean. The only thing that was difficult was the parking. You had to get drivers preapproved to drive up to the hotel.
Stayed 1 night in Nov 2023
Response from Marktgasse Hotel on 22 Nov 2023
Dear JoyThank you for the great review of our Marktgasse Hotel, we are very glad that you enjoyed your stay with us. We are very sorry that the parking situation troubled you while visiting us, since we are located in the middle of the old town with pedestrian zone only there is unfortunately no other way to get to the Hotel by car, than to get a permit. We hope this did not scare you off to visit us again someday for your next Zurich trip.Kind regardsMarktgasse Hotel Team

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The dinner in the hotel is delicious!
Stayed 2 nights in Nov 2023
Response from Marktgasse Hotel on 18 Nov 2023
Dear JosephThank you for your great review, we are glad you enjoyed our restaurant that much. We hope to see you again soon.Have a nice day!

10/10 Excellent

EMMA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is hard to find or get to by car. Our taxi driver couldn’t get us to the front door due to road closures and the very narrow road in front of hotel is a private road. You can only get a car in there with a code which the hotel will provide. We had to pull our very heavy luggage to the hotel. The staff were very nice and helpful. They arranged our taxi to train station when we checked out and the driver was already waiting for us in the lobby. The room was very spacious and comfortable. Restaurants and shops were an easy to walk to. Overall a nice stay.
Stayed 2 nights in Oct 2023
Response from Marktgasse Hotel on 10 Nov 2023
Dear Emma,Thank you very much for your review and your stay at the Marktgasse Hotel. It is a pleasure to read that you enjoyed our room and our service as well as the area.We are sorry that you had a bad experience regarding your arrival and that the taxi was not able to reach the Hotel even though they should know how things go in the old town of Zurich. On our Website we have a map to make the arrival by car easier. We hope to have the pleasure of welcoming you back soon at our hotel.Kind regards,Your Marktgasse Hotel Team

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Old Town Zurich
Marktgasse Hotel is in the heart of old town Zurich and within walking distance to everything including numerous historical sites, restaurants, shopping and about 15min walk to the main train/bus station. Staff was very friendly and helpful. The hotel is very modern and appears updated. The large double room was spacious and quite comfortable. Every floor has a self serve mineral water tap free of charge and tastes great. Downfall is that toilet is separate from rest of the bathroom which can become a little uncomfortable. Also rooms are expensive for the amenities offered. Overall was an enjoyable stay.
Stayed 5 nights in Oct 2023
Response from Marktgasse Hotel on 4 Nov 2023
Dear BenjaminThank you for taking the time to review your stay with us. We are really happy that you overall enjoyed your Zurich trip. We are very proud to be located in the middle of the old town with all the attractions near by also we are pleased to hear that you enjoyed your stay to the fullest. However we are very sorry that you did not like that the toilet was separated from the main bathroom, our rooms are all individually designed the option to have both in one is given. Further we are constantly trying to offer a better amenity service to our guests so this is a very good feedback for us to improve. We have shared your feedback with the team and are already looking forward to welcoming you again. Kind RegardsYour Marktgasse Hotel Team

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay here!
Stayed 1 night in Oct 2023
Response from Marktgasse Hotel on 10 Nov 2023
Dear Lyle,Thank you very much for your review and your stay at the Marktgasse Hotel. It is a pleasure to read that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back soon at our hotel.Kind regards,Your Marktgasse Hotel Team

8/10 Good

Sinchan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect location, very good rooms
The location of the hotel could not have been better. It was smack in middle of the old town and the room that we booked (Double king) was pretty big to accomodate 2 adults and 1 toddler. The bathroom was clean and so was the rest of the room and the lobby. My only red/orange flag with this hotel was that the receptionists were not very friendly, sometimes being rude. Also, beware of the breakfast option the hotel provides at a cost, it wasn't good. They charged 18 CHF for a very underwhelming brekkie at a restaurant downstairs.
Stayed 1 night in Oct 2023
Response from Isa Draganits on 18 Oct 2023
Dear SinchanEven though we weren't able to meet all your expectations during your last visit, I would like to thank you for staying at the Marktgasse Hotel and for taking the time to write a review. I am sorry that the concept of Delish La Pinseria was not to your liking and you could not enjoy breakfast. I would also like to apologize that you had a bad experience with our staff, to discuss how we can better ourselves and improve our service I would like to hear more from you about what happened during your stay. Please do not hesitate to contact me through the front office e-mail address if you would like to share more details with me. We would love to welcome you back if you give us a chance, so we can show you that your unsatisfactory stay was an exception.

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient, clean stop in Old Town Zurich. The only drawback was construction outside the hotel which they had no control over. All staff were very helpful and courteous .
Stayed 1 night in Oct 2023
Response from Marktgasse Hotel on 10 Nov 2023
Thank you Mary, for taking the time to review your stay with us. We are really happy that you enjoyed your Zurich trip even though we had construction work going on. We really appreciate your understanding in this case. We hope to see you back very soon.Kind regards,Your Marktgasse Hotel Team

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Marktgasse Hotel on 13 Oct 2023
Dear Victor,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your Marktgasse Hotel-Team

10/10 Excellent

Anna

Stayed 1 night in Sep 2023
Response from Marktgasse Hotel on 13 Nov 2023
Dear AnnaThank you for your kind review, we hope to see you back soon.Kind Regards

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and centrally located. Only issue was the city bustles around you at night and it could get a little loud while you try to sleep!
Stayed 1 night in Sep 2023
Response from Marianne Honegger, Front Office Supervisor on 20 Sept 2023
Dear Amy,Thank you for your stay at Marktgasse Hotel and your review. We are glad to hear you have enjoyed your stay and are sorry, that you had trouble falling asleep at night. Due to our location in the middle of the old town there can be some more noise in the evenings, especially around the weekend. We hope you still got a good nights sleep and would be delighted to welcome you back sometime.

10/10 Excellent

Laura Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location to old town
Great central location to old town and exploring. I only spent one night, but the space was quiet. I had an interior facing single room. Breakfast was a bit sparse, but I don’t eat a big breakfast anyway.
Stayed 1 night in Sep 2023
Response from Marianne Honegger, Front Office Supervisor on 9 Sept 2023
Dear Laura Lynne,Thank you for staying at the Marktgasse Hotel and for posting your review. We are delighted that your stay was a 10/10 and you enjoyed your time in Zurich. We hope to welcome you back soon!

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Marianne Honegger, Front Office Supervisor on 9 Sept 2023
Dear Louis,Thank you for staying at the Marktgasse Hotel and for posting your review. We are delighted that your stay was a 10/10 and we hope to welcome you back soon!

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2023
Response from Marianne Honegger, Front Office Supervisor on 5 Sept 2023
Dear Jeffrey,Thank you for your stay at Marktgasse Hotel and your review. We are delighted that your stay was a 10/10 and we hope to welcome you back very soon!

10/10 Excellent

Hiu Fan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of old town, easily accessible with luggages as only 2 tram stops away from train station. Many good restaurants and attractions nearby. Room very clean, very friendly receptionist.
Stayed 2 nights in Aug 2023
Response from Marianne Honegger, Front Office Supervisor on 28 Aug 2023
Dear Hiu Fan,Thank you for your stay at our Marktgasse Hotel and your review. It is lovely to read that you had a comfortable stay in Zurich. We hope to see you again soon!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Our stay was wonderful in every respect. Staff was very friendly and helpful, including having our room ready three hours early and arranging early morning transportation to the airport for our departure. Room was large and comfortable. Staff provided adapters for our chargers. Area was quiet. Cafe staff was friendly and helpful. Old town location was great, 1 block from the river and streetcar/tram and a 15 minute walk to the train station. Highly recommend this hotel - just a great stay and service overall.
Stayed 3 nights in Aug 2023
Response from Marianne Honegger, Front Office Supervisor on 28 Aug 2023
Dear Scott,Thank you for your stay at Marktgasse Hotel and your feedback. We are delighted to read you had a great time with us and we appreciate your kind words about our staff. We hope to welcome you back soon!

10/10 Excellent

shahin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Aug 2023
Response from Marianne Honegger, Front Office Supervisor on 16 Aug 2023
Dear shahin,Thank you for your stay at Marktgasse Hotel and your review. We are delighted that you had an amazing time in Zurich and we hope to welcome you back soon!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Very clean comfortable and lovely!
Stayed 1 night in Jul 2023
Response from Marianne Honegger, Front Office Supervisor on 27 July 2023
Dear Nicole,Thank you for your stay with us and your review. We are glad you had a great stay and are looking forward to hopefully welcoming you back soon!

8/10 Good

Thanan

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs at the hotel is very informative and very helpful. The hotel is located just a block away from Banhofstrasse, which is one of the most luxurious shopping street in Zurich. Also, lots of restaurants and cafes around the hotel..
Stayed 2 nights in Jul 2023
Response from Marianne Honegger, Front Office Supervisor on 22 July 2023
Dear Thanan,Thank you for your stay and review. It is lovely to hear, that you had a great time with us. We hope to see you again soon!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Great place to stay in old town. Walk to most places, many dining options nearby. Staff were able to help with luggage storage.
Stayed 1 night in Jun 2023
Response from Marianne Honegger, Front Office Supervisor on 12 July 2023
Dear Andrew,Thank you for your stay and review. It is a pleasure to read your comments. We are glad you had a great time and hope to see you again soon!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here many times and I highly recommend
Stayed 3 nights in Jul 2023
Response from Marianne Honegger, Front Office Supervisor on 10 July 2023
Dear Nicole,Thank you for continuously choosing to stay with us at the Marktgasse Hotel. We hope to see you again soon!

2/10 Terrible

Jeff

Liked: Cleanliness
Disliked: Staff & service
Incredibly rude receptionist.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Marianne Honegger, Front Office Supervisor on 13 June 2023
Dear Stephen,Thank you for staying with us and for submitting yiur review! We are delighted to see that your visit was a 5/5! We hope to welcome you back soon!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay near everything and staff is very helpful and attentive
Stayed 1 night in Jun 2023
Response from Marianne Honegger, Front Office Supervisor on 9 June 2023
Dear Laura,Thank you very much for your stay and your kind review. It is great to read you had a good time in Zurich and we hope to welcome you back soon!

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was an awful smell of raw sewage throughout the hotel. No apology, no explanation, let alone a discount or refund was offered. No one to collect luggage. A reception on the first floor and a lift that, unbeknown to the staff, didn't work! One of the worst experiences we have had staying anywhere.
Stayed 1 night in May 2023
Response from Marianne Honegger, Front Office Supervisor on 7 June 2023
Dear John,Even if we were not able to meet your expectations during your last visit, we would like to thank you for your stay and for taking the time to write a review afterwards. I completely understand you were dissapointed. We had an unforeseeable leak in the grease trap in the cellar of the hotel which quickly lead to a flood in the elevator shaft that destroyed the technology in the elevator, put it out of order and spread the unpleasant smell across the whole building. Extensive work was needed over several days to fix both the leak and the elevator. In this time the staff did their best to assist and inform guests. From your comments it is clear, that we have not done enough and must now improve. I would like to apologise for your inconvenience - it should not happen like this!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Marianne Honegger, Front Office Supervisor on 24 May 2023
Dear Mark,Thank you for staying with us and providing a review. We hope to welcome you back soon!

4/10 Poor

William

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Breakfast, rooms, staff, all disappointing. Location was very good.
Stayed 6 nights in Apr 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable and the location was great. The room we had seemed larger in person than it did in the pictures. Plus the bathroom was very spacious. Perfectly located near many food options.
Stayed 4 nights in Mar 2023
Response from Marianne Honegger, Front Office Supervisor on 3 Apr 2023
Dear Jason,Thank you very much for your review. We are delighted to read, that you had a grat experience and we were able to meet your expectations. We hope to welcome you back soon at the Marktgasse.Best Regards,

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel. fabulous location.
Stayed 1 night in Feb 2023

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

RON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff, great location Rooms very small
Response from Marianne Honegger, Front Office Supervisor on 6 Jan 2023
Dear Vanessa,Thank you for your comment, we appreciate your feedback! Please know that we have 5 different room categories that come in different sizes. We hope to welcome you back soon and are always happy to assist you in finding the perfect room for you.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Well designed small bedroom with very comfortable bed. Nice staff with cozy welcoming reception area. Unfortunately the the bathroom cleanliness of the bathroom wasn’t perfect with quite some left over small hair from previous guests on the wal where one can hang wet towels.
Stayed 2 nights in Nov 2022
Response from Marianne Honegger, Front Office Supervisor on 8 Dec 2022
Dear Guest,Thank you very much for your feedback. We are very sorry to hear that the cleanliness of the bathroom was not to your satisfaction. The issue has been brought up with our Housekeeping Manager. We hope to still welcome you back and show you our improved service.

8/10 Good

Paul

Stayed 2 nights in Nov 2022