Seasonal outdoor pool, open 10:00 AM to 5:00 PM, pool loungers

Reviews of Kamakura Prince Hotel

3.5 out of 5
Kamakura Prince Hotel
1-2-18 Shichirigahama-higashi, Kamakura, Kanagawa-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 408 reviews" "
Rating 8 - Good. 154 out of 408 reviews" "
Rating 6 - Okay. 44 out of 408 reviews" "
Rating 4 - Poor. 17 out of 408 reviews" "
Rating 2 - Terrible. 4 out of 408 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ho Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Yoke Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cheryl

Stayed 4 nights in Dec 2023

10/10 Excellent

Meredith

Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this property was stunning! We had the room with a view of Enoshima and Mt Fuji. It was cloudy part of the time and so we couldn’t see much of the mountain, but on our last day the clouds lifted and the view was Amazing! It is also walkable to the beach and restaurants, and they have a shuttle to a bus stop and near a train station. The staff were very kind and really tried to understand our poor Japanese and English. This property was expensive, but we felt we got our money’s worth.
Stayed 2 nights in Oct 2023
Response from Kamakura Prince Hotel on 4 Dec 2023
Thank you very much for choosing Kamakura Prince Hotel . We are glad that you were satisfied with the view from your room during your stay. We will continue to make every effort to become a hotel that will please our customers even more. When you come to Kamakura again, please use Kamakura Prince Hotel. All the staff are looking forward to welcoming you. Kamakura Prince Hotel

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the Kamakura Prince hotel. Some may say it is dated, but I think it had a classic mid-century modern/art deco look which I thought was great. The staff was very friendly and helpful. The rooms were comfortable and clean. There are two restaurants: (i) a Japanese teppenyaki restaurant; and (ii) a "European" restaurant. I would not say that they are super gourmet, but I enjoyed my meals there. The European restaurant has huge windows looking out over the water with views of Mt. Fuji and it is phenomenal at sunset. I gave the hotel 5 stars because I really liked it, though it is not a true 5-star hotel like a Ritz Carlton, etc. Also, in case this matters, it is about a 10-15 minute taxi ride to the center of town. It is set outside of town in a nice area overlooking the water, but it is not in a walkable area, in case that matters.
Stayed 2 nights in Oct 2023
Response from Kamakura Prince Hotel on 4 Dec 2023
Thank you very much for choosing Kamakura Prince Hotel . We will continue to make every effort to become a hotel that will please our customers even more. When you come to Kamakura again, please use Kamakura Prince Hotel. All the staff are looking forward to welcoming you. Kamakura Prince Hotel

8/10 Good

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
a bit out of the way, but easy access to attractions
Stayed 2 nights in Aug 2023

8/10 Good

Cathryn A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of Mt Fuji at Shichirigahama beach! Safe and quiet place away from tourists
Stayed 1 night in Aug 2023

2/10 Terrible

Yan Chi Lana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Check in staff was inexperienced. I reminded him to check that the sofa bed should be set up as requested (I checked in at 9pm), he replied it’s done. Got the room, sofa bed not ready. Asked again, and had to move to another room. Air conditioning was a joke. Room was hot and stuffy. Asked for an electric fan but didn’t help much. The sofa bed is not suitable for sleeping. The springs worn out and could not provide support to the body. Literally you sink into the mattress. Sofa bed mattress should be dumped years ago. Unable to fall asleep so end up two adults had to squeeze into one single bed. Asked for a late check out, the price is ¥7000+ and the staff replied was impolite. Lounge chairs and umbrella by the pool normally supplied for free at most resorts but surprisingly there is a charge of ¥4000+ Plus, room was outdated and tired though it costs ¥33000+ per night.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant view
Stayed 1 night in Jul 2023

4/10 Poor

JOHN

Travelled with group
Disliked: Property conditions & facilities
The property is old and not well-maintained. The view from our room was beautiful, the Shichirigahama Beach and Enoshima. Besides that, the grounds were over grown and we looked directly into the pool and jacuzzi, closed at the time of our stay due to the season, but dirty with moss.
Stayed 2 nights in May 2023

8/10 Good

Hoi Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staffs. But we were arranged with 2 room with lowest floors with view not as good as the photo posted at Expedia.
Stayed 1 night in May 2023

10/10 Excellent

Adam

Stayed 1 night in May 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms have views of the ocean, mount Fugi (weather permitting) and Enoshima island. Commuter train is only a 10 minute walk and it goes right into the heart of Kamakura, plus stops close to Enoshima - a must see. There is a small commercial area a very few minutes walk away with groceries, bakery, coffee shops, restaurants etc. we are walkers and a 1 hour walk got us to the centre of Kamakura, the Great Buddha, as well as Endoshima the other way. On site restaurant was very fancy and expensive and was only open for supper when we were there. Bed, linens, amenities all very nice.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ryotaro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022
Response from 鎌倉プリンスホテル on 2 Apr 2022
この度は数あるホテルの中より、鎌倉プリンスホテルをご利用いただきまして 誠にありがとうございました。 またご多用の中、ご感想をお寄せいただき、心よりお礼申しあげます。 今後も、よりお客さまに喜んでいただけるホテルを目指して、日々努力して参る所存でございます。 また鎌倉へお越しの際は、ぜひ鎌倉プリンスホテルをご利用くださいませ。 お客さまのお越しをスタッフ一同、お待ち申しあげております。 鎌倉プリンスホテル

10/10 Excellent

Erino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every room offers a great view of either sagami bay, Enoshima and/or Mt. Fuji! It's a little old hotel but kept and well maintained. I wish they would update the electric tea kettle....
Stayed 3 nights in Feb 2022
Response from 鎌倉プリンスホテル on 23 Mar 2022
This time, please use the Kamakura Prince Hotel from among the many hotels. Thank you very much. We would also like to express our sincere gratitude for your feedback during the heavy use. We will continue to strive every day to become a hotel that will make our customers even more happy. When you come to Kamakura, please use the Kamakura Prince Hotel. All the staff are looking forward to your visit. Kamakura Prince Hotel

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The staff was very friendly and courteous. Location is not bad. About a 10 minute walk to the ocean. The hotel looks and feels old. The heat in the room did not work. Could hear noises from adjoining rooms which affected sleep.
Stayed 1 night in Apr 2021

10/10 Excellent

Junko, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the ocean view from my room. It was so great.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
The hotel is in a fantastic location to enjoy the restaurants and beach of Shichirigahama and nearby. Staff are friendly and helpful. And the pool is fantastic.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Best
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Room comfort
Mt Fuji room
Breakfast and coffee is v good! But the room condition esp bathrooms are due for renovation. Amenities like towels are v old. I have never used hotel towels this old and hard before. For the price we are paying, it’s not a good deal. But do book Fuji Mountain View if u stay here.
Stayed 1 night in Dec 2019

8/10 Good

Kar Yiu Caroline

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had a very nice view over the sea. Staff was kind and helpful. Appreciated the bus service from the station to the hotel. Despite the fact that the building in which we had the room was old, everything was functioning.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view of Endoshi Island and each room has a huge window facing the sea. Only negative part is that hotel is on a hill, so we needed to walk halfway up before taking the elevator which brings us to the top of the hotel where the rooms are. There is a shuttle from the train station, which ends at 530pm, so do make sure you arrive befoee that. If you are walking, do take the coastal route. Do not follow Google maps to take the smaller roads through the houses as it is a tough route up slope.
Stayed 1 night in Oct 2019

8/10 Good

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best View of Enoshima & Fuji
Nice view, helpful staff, pool is good in the summer. Wagyu beef restaurant is delish.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

MIEKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic and comfortable
The building is a big old but it’s so chic and peaceful. All rooms looking down the swimming pool and the sea. We stayed for two days and enjoyed spending time in the swimming pool. They keep customers seat all day which is so convenient as we could pop out for lunch then come back. The pool’s closing time is 5 which is too early. Their staff were well trained and incredibly helpful. It’s totally worth paying the top price.
Stayed 1 night in Jul 2019

10/10 Excellent

Kiyomi, San Francisico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Rock, Santa Monica CA

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a little older then what i am use to. The room furniture is older but comfortable. Pool closed between 4-5pm depending on season of the year. You will need to pay for using the Pool Chairs, but regular chairs are FREE. Pool and Jacuzzi is nice and we spent a lot of time in there. There is only 1 restaurant which is buffet style. A little pricey for the food quality but not bad, but not fantastic. But I only ate Breakfast which was about $28 a person and $8 for kids. Did not try lunch or dinner but the price is $48 for lunch and did not see the dinner price. They offer a shuttle service to the train station, but it is super close and you can just walk. Right near the station is also a 7 Eleven, so you can get anything you possible would need. You can take the train to a bigger station to find food like Kamakura or Enoshima.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was out of service for the duration of our stay. The view was wonderful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Kam Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY VERY GOOD HOTEL IN KAMAKURA
so comfortable esp the view for the fuji mountain and the sea view
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
View from the room was excellent. Could see the Pacific Ocean and Mount Fuji.
Stayed 2 nights in May 2019

8/10 Good

Reiko

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

8/10 Good

TL, Hong Kong

Travelled with family
Liked: Cleanliness, property conditions & facilities
Mountain Fuji view is wonderful! Parking is not free even for room guest. That's not good.
Stayed 3 nights in Apr 2019

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good home base
Great location for visiting Kamakura. On a clear day magnificent views of Mt Fuji.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamakura beach stay
Great location
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel with a beautiful view to the sea
Stayed 1 night in Jan 2019

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing viewing of mt Fuji. It was great condition and recommended to everyone
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Philip, Brantomè. France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location , just across the road from the sea. We had amazing views of mt fuji and enoshima island. This is a top end hotel with a nice room (western beds) a large bathroom and pleasant public spaces. The cafe was only open limited hours and there is no bar but this is normal for hotels in japan. We ate in the french themed restaurant which was good but not realy french food. (We live in France) Breakfast was excellent. Close to a station of the enoshima electric railway which made sight seeing very easy.. Staff very helpful especially the young lady on reception but very little english spoken
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

8/10 Good

Brad

Nice Hotel but watch the pool hours!
This was a nice hotel. Room was very clean and pretty large for a Japanese hotel. That is the good part. The thing that turned me off was the pool. The pool closes at 4:00 in September and 5:00 in August. Are you kidding me. We specifically stayed here because it was close to the ocean and it had a pool to relax by for a few days. We toured Japan for a week and a half and we were looking for a place to spend a few days to relax. After walking the beach and seeing some sights we came back to the hotel at 3:40 and head to the pool. It was hot and I needed a swim and a beer!! The pool attendant nicely said the pool closes at 4:00 and if I wanted to sit in a nice reclining chair it would be 1000 yen. Not a lot of money. But seriously, first the pool closes and 4:00 (20 minutes after my arrival) and then I need to pay the full day rate (1000 yen) for a pool chair (for 20 minutes) . It pretty much soured me on the hotel. The topper is at 4:00 sharp (Japanese efficiency) they round everybody up, follow you out of the pool and lock it up. So I quickly finish my beer and rush out. I feel I'm being a little harsh. It was a nice hotel. But again, the reason we went there for 2 days was the pool and we spend a grand total of 20 minutes at the pool. The rule seems a bit ridiculous. I'm sure there is a reason but I can't figure out what it might be.
Stayed 2 nights in Sep 2018

10/10 Excellent

Megumi, Princeton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely service.
Stayed 1 night in Aug 2018

10/10 Excellent

Clair, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
My family stayed at the Prince hotel for 4 nights after 2 weeks of touring round Japan.It was a welcome relaxing break after our busy schedule. A lovely family friendly hotel. Lovely pool and well maintained facilities. Staff very pleasant and helpful. Nearby lovely restaurants, supermarket and bakery.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting with ocean view. Very pleasant and efficient staff. Larger rooms than many Japanese hotels.
Stayed 1 night in Jun 2018