Property entrance

Reviews of Hotel Unizo Yokohamaeki - West

3 out of 5
Hotel Unizo Yokohamaeki - West
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 334 out of 565 reviews" "
Rating 8 - Good. 178 out of 565 reviews" "
Rating 6 - Okay. 43 out of 565 reviews" "
Rating 4 - Poor. 7 out of 565 reviews" "
Rating 2 - Terrible. 3 out of 565 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dissaphong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Cheryl

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room on the women only floor, which had a nice lounge where female customers could relax in the lounge wear and hotel slippers, make coffee/tea, do laundry, and read/work in a very quiet setting overlooking the town. The only complaint is not about the hotel itself, but the adjacent restaurant that offers breakfast to the hotel clients. I bought the meal tickets for the entire duration. The food was pretty decent, but the restaurant was so dirty, covered with dust. I had to dust it with a wet towel every single time. It got blacked every single morning. The restaurant should clean the air filter, too. It was absolutely aweful.
Stayed 20 nights in Oct 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, the hotel clean and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of food options
Stayed 4 nights in Aug 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to Yokohama station, nearly new building, good sized room (for Japan) good bathroom and amenities. Walkable to several restaurant options near the hotel and inside Yokohama station with good shopping options nearby also. |Front desk staff and housekeeping staff very friendly and helpful. I'll visit again!
Stayed 1 night in Jun 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, about 5 min walk from Yokohoma station. Room is very small, two people with a double bed is too tight, switch to two twin beds, feel so much better.
Stayed 4 nights in Jun 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good amenities
Stayed 1 night in May 2023

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2023

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, simply good.
Stayed 1 night in Apr 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly helpful staff
Stayed 1 night in Apr 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy and professional by all staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the funnest spot I stayed at so far. Yokohama is a really high class area, and the hotel was top notch for such a low price.
Stayed 2 nights in Apr 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to Yokohama Station. Considering how much was around it, the room was surprisingly quiet.
Stayed 2 nights in Mar 2023

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Yokohama/ Tokyo
Stylish & comfortable hotel. Professional staff. Rooms were quiet & well appointed. Rooms smallish by western standards but room design is accomodating. (Lovely tub) Straightforward 15 minute walk to Yokohama Station Keikyu line has nontransfer service to Haneda 38 min)
Stayed 1 night in Mar 2023

6/10 Okay

Isaias

Liked: Cleanliness, staff & service
Disliked: Room comfort
I love the location of the hotel. As of space it’s your typical Japanese room small and no space for luggage.
Stayed 5 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located a short walk to the station, next to a game center, a very large and extensive shopping area, as well as a beautiful bay view not far at all. The price on Expedia makes this an affordable stay for long term. Other hotels I've stayed at like " APA's" have had thin walls and mice. I was very happy that I never heard a single person besides room service, and there were no mice. I will more than likely stay here from now on when I visit japan. Thank you for a wonderful stay!
Stayed 5 nights in Mar 2023

8/10 Good

Ngoc- Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, very close to train station, room is small but location is in a fun area with lots of restaurant. There is a washer machine but never free to use, even at 5 am in the morning.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness
Stayed 1 night in Oct 2022

6/10 Okay

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Mika, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

David Gonzalo

Liked: Staff & service, amenities, property conditions & facilities
Stayed 12 nights in May 2022

10/10 Excellent

Takahiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, spoke Japanese and English. Super easy check in as well.
Stayed 1 night in Apr 2022

10/10 Excellent

Nikole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an comfy
Stayed 1 night in Aug 2021

10/10 Excellent

Maverick

Stayed 1 night in Jul 2021

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2021

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Breakfast is not served by the hotel. Guests must go to a pork cutlet chain restaurant on the ground floor.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Very conveniently located near Yokohama station, the staff were efficient and the bed comfortable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Yenchun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious single room. Convenient location near train station.
Stayed 4 nights in Feb 2020

10/10 Excellent

Kaori, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience there. Friendly staff, very convenience location, very clea. It’s good for visiting Yokohama and business travel. If you want to stay a bigger room and I’m not sure if you like it. I had a big luggage and it was a little bit hard to open it. Other than that, there is no problem at all!
Stayed 2 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 day stay
As a couple we stayed 10 days while our apartment we being readied. The hotel was convenient for Yokohama station, clean and comfortable. Like all Japanese hotel rooms, there wasn't much space, but the services and facilities worked well.
Stayed 10 nights in Feb 2020

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL UNIZO Yokohamaeki West
The room was clean and quiet, the room price was reasonable. It's location was good, was close to Yokohama subway and JR station.
Stayed 3 nights in Jan 2020

8/10 Good

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Martin, Yokohama-Shi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, the place is clean and closer to many good restaurants.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect in terms of the stay. However, there is too much wastege in terms of toiletries. We didn't take any of the items that were disposables. We counted 20 over items we just didn't need. Plastic that could be saved. Moving forward, we sincerely hope the hotel don't provide so many excessive items that guests don't need but take anyway. Let's all do our part for the environment!
Stayed 2 nights in Dec 2019

10/10 Excellent

Mana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and tidyness
Locations was great and the room was so tidy although it was small.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were brilliant!!!
Stayed 1 night in Nov 2019

8/10 Good

HQ, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with plenty of amenities. Clean room.
Stayed 1 night in Oct 2019

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2019

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Clean Hotel
Very clean and Brand new Hotel, however restaurant is only limited to non veg food.
Stayed 16 nights in Sep 2019

10/10 Excellent

YICHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but nice
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is convenient, about 10 minutes walk to Yokohama Station
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small (expected) but very well equipped for business traveler, including a pants press. Great value. Convenient location for easy access to Yokohama station.
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019