Premier Twin Room, Non Smoking
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Reviews of APA Hotel Yokohama Tsurumi

3 out of 5
APA Hotel Yokohama Tsurumi
4-20-6 Tsurumichuo, Tsurumi-ku, Yokohama, Kanagawa Prefecture

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 235 reviews" "
Rating 8 - Good. 112 out of 235 reviews" "
Rating 6 - Okay. 40 out of 235 reviews" "
Rating 4 - Poor. 16 out of 235 reviews" "
Rating 2 - Terrible. 3 out of 235 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Katsujin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice staffs but bad timing because we couldn’t use the Onsen because of it was out of order...:( But overall It was a Nice stay:) Thank you:)
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty carpet with stains in many places. Uncomfortable hard beds and hard pillows. Staff not very flexible, and critical of conversations happening in the lobby. (The only social space) Breakfast was good, though.
Stayed 3 nights in Nov 2018
Response from フロント　ラムジ on 22 Nov 2018
Dear guest, Greeting from APA Hotel Yokohama Tsurumi. Thank you very much for staying us and taking the time to review our property. We are appreciated your details feedback and opinion. We are apologizing for any inconvenience caused by the room. We will work hard to fix the issue you experienced. Thanks for letting us know. We look forward to see you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is so good. Room was clean, but space is little bit narrow.
Stayed 9 nights in Oct 2018
Response from フロント　ラムジ on 22 Nov 2018
Thank you very much for staying with us hears at APA Hotel Yokohama Tsurumi and sharing your recent experience. We are really appreciated your details feedback and opinion regarding our location, Room and sanitation. We are really sorry for inconvenience of Room space. Once again thank you very much for your wonderful comments. We look forward to see you in the future.

6/10 Okay

Vacation, Hawaii

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It’s was a convenient location and good service! But We got Twin bed room it was very small for two with big bags can’t moving around. I think good for business trip not on vacation trip
Stayed 5 nights in Sep 2018
Response from フロントラムジ on 9 Oct 2018
Thank you very much for staying with us hears at APA Hotel Yokohama Tsurumi and sharing the recent experience. We appreciated your details feedback and opinion. We are really sorry to hear about inconvenience of room size and space. Thanks for letting us know. We look to see you in the future. Once again thank for your comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place and near station have convenience store and place to eat also
Stayed 4 nights in Sep 2018
Response from Ramji Bhandari on 24 Sept 2018
Thank you very much for staying with us hears at APA Hotel Yokohama Tsurumi and taking the time to review our property. We are appreciated your details feedback and opinion about our location. As you know that we are lies near to Railway station. It takes only 5 minute from JR Tsurumi and 3 minute from Keikyu Tsurumi Station. There are many convenient stores near to us. We look forward to see you in the future. Once again thank you very much for your wonderful comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and well designed room.
Very clean, comfortable and well designed room. We stayed at a twin room which was a little larger than their typical room so it was spacious enough to feel comfortable. The desk area has a mirror and you can use it as both of business and putting make-up. The bathroom is not large but I liked the Bathtub which was deeper than that I see at typical hotel rooms. Power outlets are everywhere. I see the room was well designed for guests to stay comfortable. Breakfast was amazing for the price. I recommend this hotel.
Stayed 1 night in Jun 2018
Response from フロント　ラムジ on 3 July 2018
Thank you very much staying with us hear at APA Hotel Yokohama Tsurumi and taking the review our property. We are very glad to hear that you enjoyed your stay with us. We are really appreciated your details input and feedback regarding clean and sanitation, room and interior decoration, Food and others. We look forward to welcoming you back soon. Once again thank you very much.

6/10 Okay

alfred

Liked: Staff & service, room comfort
Fair, but think I will try a different place
Room (carpet) was very dirty; surprised APA would let it get into such condition. Also, they have a - Capsule Hotel - on floor 1 & 2, which is were the bath is, such that it is - MEN Only - and did not sit well with someone. Breakfast, simple, but plentiful and good friendly staff here. Front desk help was a bit hit or miss with depending upon whom was there (the non Japanese person, who knew English best, seem like he was smoking something wrong, and would rather work with smart app translator and different person...) to assist. Actually did some laundry here, as it was a long trip, and that is in the Men's Only capsule area; washing machine is fine, but the clothes dryer just did not seem to work well, as clothes dried faster hanging up (at least it seemed) in the room. Area was good, but will try a different hotel next time given room and hallway floor condition (dirty). Still wondering why the check-in desk is on the 3rd floor.
Response from フロントラムジ on 27 Apr 2018
Dear Guest, Thank you for staying with us hear at APA Hotel and taking the time to review our property. We are very sorry to hear about inconvenience regarding the Room Carpet dirtiness. We will work hard to fix the issue you experienced. Thanks for letting us know. And we also have Men capsule room. We are at near the Yokohama Tsurumi Station. It is 5 minute from JR Tsurumi station and 3 minute from Keikyu Tsurumi Station. It is best place and close to the Yokohama, Tokyo and Haneda Airport area. We look forward to see you in the future. Ramji Bhandari Front Staff

10/10 Excellent

Brie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just stayed one night after a long flight but the staff were very friendly and the room was cosy and had everything we needed.
Stayed 1 night in Apr 2018
Response from フロント　ラムジ on 14 Apr 2018
Dear Guest, Thank you for staying with us here at APA Hotel and your kind review. We are happy to hear that you have enjoyed your stay with us. Thank you again for reviewing our customer handling and room service. We look forward to welcoming you back soon.

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

DANIEL S

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's ok
Always amazed when in Japan by the rigidity or the seriousness of the way they take their work. How about being able to check in earlier? What about eating in the lobby while waiting? It's all ok, yes? Nice friendly young trainee staff, older staff not so nice. A very weathered property that requires plenty of work. Small rooms with extremely dirty rugs in the hall ways. Upper top rooms very sweet and very blessed to get one. Neighborhood has a really fun street called Bell Road so a breath of fresh air in a massive concrete jungle. That's about all there is around this property.

4/10 Poor

michael , abu dhabi

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good location, poor service
Asked for a high floor quiet room, was given a low floor facing the road next to lift room. Staff was not willing to change.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Alfred S

Liked: Staff & service
Very convenient and clean hotel with great service
This was a simple yet nice hotel - great value for the price and the breakfast buffet is exceptional.

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
The hotel is within close walking distance from the JR Tsunami station. While Tsurumi isn't really close to Yokohama's attractions, it's a nice neighborhood with more of a local's feel and a lot of inexpensive places to eat.

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
The receptionists were friendly w limited English. The location was great. Short distance to JR line. Great restaurants by the JR station. Also nice grocery stores near by.

8/10 Good

Shiqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Breakfast
Good and cheap food around.

6/10 Okay

ramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to tsurumi station
I have stayed two nights in a business trip with my family ... It is nice hotel with clean rooms ..it is near convenient store and Olympic store . The disadvantage is that the wifi in the room is only cavering small part so you have to stay near room door to get wifi .. which is disappointing .

10/10 Excellent

Ademir, Hamamatsu Shi, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, great location nearby Tsurumi Train Station, free Wifi worked very well. We stayed at this hotel for 3 times and probably we will back next year too. If you come by car, many charged parking is available nearby.

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hilary, Sarawak, Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Tsurumi is at the outskirt of Yokohama, in the middle between Yokohama and Central Tokyo. Hence, it is a good budget option for those looking for cheaper room rate and yet with easy access to both Yokohama and Tokyo. The hotel is close to Keikyu-Tsurumi station, Bus Terminal and JR Tsurumi station. All within 4 to 8 minutes walk away, with Keikyu-Tsurumi station being the closest and JR Tsurumi station being the furthest. Keikyu-Tsurumi station allows direct access to/from Haneda airports, while JR Tsurumi station is convenient to reach both Yokohama and Tokyo. Neighbourhood is relatively quieter compared to Tokyo. Reception is friendly and approachable. Breakfast is buffet-style and tasty. Free wifi is available at the lobby while wired internet is available in the room. If you are into Japanese public bath, it is available at the basement complimentary to hotel guests, albeit restricted to male only.

8/10 Good

Faisal, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiling in Tsurami
Booked this hotel as staying in Tokyo was too expensive and was pleasantly surprised. The front desk when out of their way on several occasions to ensure our daily itineraries were planned with printouts for us to read in english and provided umbrellas for us to use when it rained. The station was a hub to go when we visited Tokyo and nearby cities. The staff at breakfast were so nice. The chef used to live in California but now has retired to Japan was fantastic. Our kids loved him and his friendly smile and hospitality. Also if your a male, the hotel has a male spa (hot and cold water tub) with amenities for you to use in the basement! It was awesome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a night.
Business hotel in quite neighborhood. Not much around but room was clean and short walk to the station.

8/10 Good

wayne, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little far to the jr or keikyu station.
the hotel is a little far to the jr or keikyu station. and the neighborhood looked like a little dangerous, which is also the information I got from one local taxi driver. but all the staffs are very nice an helpful, the room and all the facilities also arrive the high level of japaness hotel cleaness and neatness.

10/10 Excellent

Edwin G, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is wonderful from the front desk.

10/10 Excellent

Edwin G, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the service from the front desk. They are very friendly and helpful. Will definitely use them again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Yokohama
Great location and amazing view from the hotel. Walking distance from Sakuragicho and Minatomirai, so I highly recommend the hotel if you are traveling around Yokohama area. The room was very clean and the quality of the amenities were great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in this city.
Very good, excellent service, great location. I recommended for sure.

8/10 Good

Walter, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Middle-priced hotel close to Haneda Airport.
We wanted just a place to sleep on our last night in Japan before catching a flight out of Haneda Airport. This hotel was the only one available during Spring Break week (early April 2015) that fit the bill. Two double-sized 4-foot wide mattresses were a bit tight for a couple with two teenagers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
２泊利用しました。過不足ないサービスで、満足です。すぐ近くにコンビニがあるのも便利です。機会があればまた利用したいと思います。お世話になりました。
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近く便利な場所にあります
Stayed 3 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 4 nights in Feb 2021

8/10 Good

KENTA

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
総合的に満足しています
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2020

6/10 Okay

mission, 神奈川

買い物や、飲食へ便利な場所でした。 長期滞在にもおすすめです。
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。 またお世話になりたいです
Stayed 2 nights in Dec 2020

8/10 Good

Junichi

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

ゆっけ, 千葉県

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
チェックインの時間が何時になるかわからず ホテルに電話した時のスタッフの方の対応がとても良かったです
Stayed 1 night in Aug 2020

8/10 Good

RYO

Stayed 1 night in Aug 2020