2 outdoor pools, pool umbrellas, pool loungers

Reviews of The Sands Resort

4.5 out of 5
The Sands Resort
20-21 Pacific Parade, Yamba, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 239 reviews" "
Rating 8 - Good. 53 out of 239 reviews" "
Rating 6 - Okay. 17 out of 239 reviews" "
Rating 4 - Poor. 4 out of 239 reviews" "
Rating 2 - Terrible. 2 out of 239 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

CAROL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and resort. Lovely pools and right on the beach
Stayed 6 nights in Mar 2024

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Another amazing stay. I cant wait to come back in 12 month. Highlight of my year
Stayed 4 nights in Jan 2024
Response from The Sands on 27 Feb 2024
That's great to hear, Joe. See you in 2025.

6/10 Okay

Paloma

Travelled with family
Unfortunately the master had no aircon and the blinds were terrible as they had a massive gap in the middle that goes straight into the bed but other than that it was really good!!
Stayed 2 nights in Jan 2024
Response from The Sands on 27 Feb 2024
Thanks for your feedback, Paloma, it helps make better stays for all. Hope to see you again

10/10 Excellent

Rob and Amy

Liked: Cleanliness, room comfort
Fabulous Accomodation & Location.
Fabulous accomodation. All needs were catered for. Stunning interiors. We stayed within villa 66, and couldn’t have been happier.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great townhouse, well equipped design, good facilities, close to beach. Great stay, would return.
Stayed 2 nights in Nov 2023
Response from The Sands on 19 Nov 2023
Thank you for the lovely review

10/10 Excellent

Edelweis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good sized apartment. Nicely cleaned and smelt amazing as soon as the door was opened. A great variety of cooking equipment. Loved the location, nice and quiet.
Stayed 5 nights in Oct 2023
Response from The Sands on 19 Nov 2023
Great to hear you enjoyed the recent stay. Hope to see you return.

10/10 Excellent

Neisha

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2023
Response from Thanks Sands on 30 Oct 2023
Thank you for the lovely review. We hope to see you return.

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Response from The Sands on 18 Oct 2023
Thanks Gabriel, We love it here, too.

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved the location- quiet views close to beach no elevator was an issue
Stayed 3 nights in Sep 2023
Response from The Sands on 11 Oct 2023
Thank you for the review Kylie.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location opposite beautiful beach but still close to town. Nice apartments and facilities, with friendly staff.
Response from The Sands on 11 Oct 2023
Thank you for the review.

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Has everything you need in a great spot across the road from the beach. We thoroughly enjoyed our visit.
Stayed 5 nights in Sep 2023
Response from The Sands on 11 Oct 2023
Thank you for the review Kristie.

10/10 Excellent

Denis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Sands on 10 Sept 2023
Thank you for the review.

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Hard to beat
Ocean view apt had unobstructed views. Easy access to beach opposite. Secure property, well landscaped, undercover parking. Only downside for the less fit is the absence of a lift. Pleasant location.
Stayed 5 nights in Jul 2023
Response from The Sands on 2 Aug 2023
Thank you for a lovely review. Hope to see you again.

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from The Sands on 11 July 2023
Thank you for the review.

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from The Sands on 11 July 2023
Thank you for the lovely review.

10/10 Excellent

Sunarko

Stayed 4 nights in Jun 2023
Response from The Sands on 11 July 2023
Thank you for the review. Hope to see you return.

8/10 Good

Kim

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from The Sands on 3 May 2023
Thank you for leaving a review.Hope to see you again.Kind regards

6/10 Okay

Paul, Brisbane

Travelled with family
Liked: Cleanliness
Not close to any restaurants, bars, cafes etc. close to the beach and quiet spot in Yamba. Property is showing its age now. There is no lift and stairs can be of a challenge. Staff onsite we friendly and helpful.
Stayed 3 nights in Apr 2023
Response from The Sands on 11 Apr 2023
Thank you for the feedback.Kind regards

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely home away from home. Super friendly and proactive customer service.
Stayed 2 nights in Jan 2023
Response from Thanks Sands on 31 Jan 2023
Great to hear you enjoyed the stay at the Sands Resort.

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
Great accommodation, great location,great facilities ,bed was very hard not up to the standard of the rest of the stay
Stayed 3 nights in Jan 2023
Response from The Sands on 30 Jan 2023
Thank you for leaving a review.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023
Response from Thanks Sands on 30 Jan 2023
Thank you for leaving a review.

10/10 Excellent

John, Roseville chase

Travelled with family
Liked: Amenities, property conditions & facilities
Great space for a family of 4, beach access and security. Close to shops by walking.
Stayed 4 nights in Jan 2023
Response from The Sands on 25 Jan 2023
Great to hear you enjoyed the recent stay at the Sands Resort.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities
We had a 2 bedroom garden suite and it was spacious and had all the amenities we required. Over size lounge made it nice for family to sit down and watch movies together. All streaming options was a nice touch also.
Response from The Sands on 11 Jan 2023
Glad you enjoyed your stay Gerald, we hope to see you again

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reene at reception was very helpful with check in and continued to check on us during our stay to see if we needed anything. Really nice place to stop over on our trip along the coast. Will be back for a longer stay next time.
Stayed 2 nights in Dec 2022
Response from The Sands on 11 Jan 2023
Great plans, we look forward to welcoming you for a longer stay. And thank you for expressing your appreciation of our staff.

10/10 Excellent

Jo-Ann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic for families. Beautiful accommodation
Response from The Sands on 27 Dec 2022
Thank you for the lovely review Kind Regards

10/10 Excellent

Shane

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful unit, Modern and perfect for a family. Everything was included.
Response from The Sands on 27 Dec 2022
Thank you for the review. Hope to see you again.Kind Regards

8/10 Good

Milind

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice big 3 bed apartment suited our needs perfectly.
Response from The Sands on 13 Dec 2022
Happy you were pleased with the accommodation, hope you stay again

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Response from The Sands on 9 Dec 2022
Thank you Michael, we hope to see you again

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice big apartments with lovely pool, great location accross from the beach.
Response from The Sands on 5 Dec 2022
Thank you for your feedback, we hop e to have you visit again

10/10 Excellent

KERRY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, beautiful apartment, with everything you could need (even a ladder for those high cupboards). Beds extremely comfortable
Response from The Sands on 5 Dec 2022
Thank you for leaving a review. We hope to see you again.Kind Regards

10/10 Excellent

Nigel

10/10 Excellent

Dion

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well situated to the beach. Short drive to the town centre or Yamba beach. Facilities were great and the apartment was spacious. We were blessed with an upgrade. Staff were pleasant to converse with
Stayed 2 nights in Nov 2022
Response from The Sands on 5 Dec 2022
Great to hear you enjoyed the recent stay at the Sands Resort. We hope to see you back. Kind Regards

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was a wonderful experience and great views by the beach. The property was comfortable and friendly staff too. Definitely recommend to friends!
Stayed 3 nights in Sep 2022
Response from The Sands on 4 Nov 2022
Great to hear you enjoyed your recent stay with us!We hope to see you again.Kind Regards

10/10 Excellent

Pieter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our unit was neat and comfortable. It was close to the pool and the beach .The kitchen was well equipped and all the appliances worked. Highly recommended.
Stayed 2 nights in Sep 2022
Response from The Sands on 19 Sept 2022
We're glad you enjoyed your stay and hope to welcome you again soon

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was superb. Exceptional space in the villa. Having the garage was an added bonus. Everything about it was great.
Stayed 5 nights in Jun 2022
Response from The Sands on 29 June 2022
Great to hear you enjoyed your stay with us. We hope to see you again.

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2022
Response from The Sands on 14 May 2022
Thank you for leaving a review. Kind Regards

4/10 Poor

Donna

Travelled with family
Disliked: Room comfort
Wouldn’t Recommend
Disappointing the penthouse unit we stayed in was very tied and out dated both fixtures & furniture,the balcony wasn’t big enough to fit a family on,the only saving grace was the ocean view. When the storm hit on Sunday night there was rain coming in the doors & thru the ceiling,we were offered a garden unit late Monday with a 20% discount ,we are a captive audience as we are flooded in the following day we found another beachside resort a lot cheaper with superior modern fixtures & furniture & quality inclusions. Would not recommend
Stayed 3 nights in Feb 2022
Response from The Sands Resort on 2 Mar 2022
Hi Donna, Thank you for your feedback. We are sorry to hear your time in the Penthouse was disappointing and we will pass on this feedback to the owner. Unfortunately, the major storm that hit Yamba on Sunday did cause disruption to your stay and we attended to your needs by regularly checking in on you and offering you a 3 bedroom Villa to make your stay more comfortable, which you happily declined. We provided you a 20% discounted rate for the 1st night that you may have needed to extend your stay with us. Should you have needed to stay on longer due to the flooding in Yamba, we would have happily provided a further discount like we have done for several other guests in house. A difficult situation for many at the moment and we are doing our best to ensure our guests are satisfied. All the best, The Sands Team

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022
Response from The Sands on 23 Feb 2022
Thanks for staying at The Sands Resort Yamba. Great to hear you enjoyed your stay.

8/10 Good

Tanya

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We checked in for the weekend, and was hoping to use the tennis courts but there is no one at the reception desk on the weekends at all to get the racquets and balls. It would have been good to know this when we checked in on Friday afternoon by the receptionist.
Stayed 2 nights in Feb 2022
Response from The Sands on 7 Feb 2022
Great to hear you enjoyed your stay, however I'm sorry you didn't get to use the tennis courts. All our office hours are provided on check-in on your arrival letter. The only day we are closed is Sundays. Hope we can accommodate you again sometime and of course mention you would like to use the tennis courts.

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was well furnished and clean. Mattresses were a tad uncomfortable but overall an amazing place to stay.
Stayed 2 nights in Jan 2022
Response from The Sands on 1 Feb 2022
Thanks Shane for taking the time to leave a review. Great to hear you enjoyed your stay.

8/10 Good

Jane

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family friendly location and facilities. Communication was fantastic with contactless checkin and checkout.
Stayed 4 nights in Jan 2022
Response from The Sands on 1 Feb 2022
Thanks for the review Mary. Hope to see you back at The Sands soon.

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, room comfort
Great views great location
Great place to stay. Right on the beach a choice of pools on site. Comfortable apartment looking straight over the ocean. We will definitely be back.
Stayed 10 nights in Dec 2021
Response from The Sands Resort, Yamba on 20 Jan 2022
Great to hear you enjoyed your stay Cathy. Hope to see you back this way soon.

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, room comfort
Spacious apartment close to beautiful beach
Spacious 2 bed apartment close to Pippi's beach. Quiet complex, good pool, lovely large balcony for just sitting.
Stayed 2 nights in Nov 2021
Response from Dale on 30 Nov 2021
Thanks for taking the time to leave a review and we hope to see you back in Yamba sometime soon.

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Stairs stairs stairs. Stayed in 3 bedroom penthouse and needed to climb 4 flights to get to room. No lifts. It was ok for our young family but would be impossible for older groups. Great views of puppies beach. Could see dolphins whales. Pippie beach which is opposite was Unpatrolled and full of dogs. Accomodation was away from Main Street which was good. Yamba shops have strange opening hours if you are unaware.
Stayed 3 nights in Jun 2021
Response from Manager on 18 June 2021
Thank you so much for taking the time to review your recent stay with us. We are pleased your enjoyed the views of Pippies Beach and the location. We hope we can welcome you back in the future and can look at other options of accommodation with less stairs.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Been there many times and always love the spot
Stayed 3 nights in May 2021
Response from Manager on 18 June 2021
Thank you for your review. We are please you are a regular and enjoy the Resort. We look forward to welcoming you back next time you are visiting Yamba

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Loved it! Great location and good space for our family.
Stayed 2 nights in Apr 2021
Response from The Sands Resort on 23 Apr 2021
Thank you for the lovely feedback. Hope to see you again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very comfortable stay.
Stayed 2 nights in Mar 2021
Response from Manager on 3 Apr 2021
Thank you for your feedback and review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spacious clean units. 2 balconies, multi air conditioning if needed. Across the street from the beach , unpatrolled, and not far from good restaurant options
Stayed 7 nights in Feb 2021
Response from Manager on 20 Feb 2021
Thank you for taking the time to complete a review form your recent stay. We are please you found our apartments spacious and clean. We look forward to welcoming you back in the future