Aerial view

Reviews of BIG4 Wye River Holiday Park

3 out of 5
BIG4 Wye River Holiday Park
25 Great Ocean Road, Wye River, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 79 reviews" "
Rating 8 - Good. 26 out of 79 reviews" "
Rating 6 - Okay. 6 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful ground and creek/river, loved Kangaroos and birds.
Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
This was great for our stopover whilst driving the Great Ocean Road .
Stayed 1 night in Feb 2023

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, room comfort
Good I will visit again,
Stayed 1 night in Jun 2020

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great unit everything we needed, lovely surroundings. Very quite mid week, would certainly stay again.
Stayed 3 nights in Mar 2020

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hard mattress, no extra blankets
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly
We booked r cabins for our family break. One was in the lowest price category so we did an upgrade once we arrived because it was much more basic than the others, go for a deluxe. Good facilities and the staff are friendly and helpful. The location is pretty quiet, well it was 10 days before Christmas bit I'm sure it'll be busy over the Christmas-New Year period. There's a small general store and a pub in Wye River. About 15 minutes from Lorne means you can go there for dinner or for a walk at Erskine Falls.
Stayed 2 nights in Dec 2019

6/10 Okay

UNknown

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
great location and fun for kids, greedy owners charge too much though
Stayed 1 night in Oct 2019
Response from Matt on 7 Oct 2019
Hi there, thanks for your feedback. Its great to hear the kids had a lovely time, and you enjoyed the location too. The rates do vary for different times throughout the year, ie school holidays, christmas, winter etc. Absolutely something to consider for the future though. Thanks again and we would be very happy to see you in Wye River again sometime. Matt

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
No shower curtain, no t towel or dish cloth. Reverse air conditioner NOISY ,needs repair and proper clean. I cleaned filter ,outer cover still dirty.
Stayed 1 night in Jul 2019
Response from Wye on 27 July 2019
Thanks Faye - thank you kindly for taking the time to provide your feedback, we appreciate you staying with us, and wish you all the best. :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Stayed in the newer family cabin which was roomier and had everything we needed. The heater worked well which was great as it was freezing, a fireplace would make this cabin perfect; although I probably wouldn’t leave! Make sure you book the right cabin when booking as there is a smaller family cabin which they class in the same range. Lots of wildlife to see, the resident koala, kangaroos, cockatoos, king parrots (my fave) plus the resident goats and dogs. Must take the bikes or scooters, as it’s tailored more for the younger kids not the tweens. Coffee at the general store is great as is the freshly baked sour dough bread and I would pass on the overpriced Beach Hotel hotel, food nothing special and not much of it, we left hungry!
Stayed 4 nights in May 2019
Response from BIG4 Wye River on 27 July 2019
Thanks you for the kind review. lovely to hear you enjoyed your time with us in Wye River. That Sour Dough bread at the store is the best - although a bit dangerous for us having it so available being right next door. :) Hope to see you again. Cheers -- Matt

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to walk around the park, family friendly. The bed was unconformable and bedroom very small.
Stayed 2 nights in Apr 2019
Response from matt on 23 Apr 2019
Hey thank you very much for the review - much appreciated. Re the bed which cabin were you staying in? talk soon Matt

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location with everything we required for our 1.night stay
Stayed 1 night in Feb 2019
Response from Matt on 23 Apr 2019
Thanks very much. :) glad to hear you enjoyed your stay and thanks for the review. All the best. matt

10/10 Excellent

Steph, Torquay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our cabin was one of the newer ones, so was clean and fresh. The grounds are nice and open around the play grounds for the kids to run around. We saw a koala walking around on two different occasions and many koalas in the trees at different times. They have three goats tied up, our son loved to feed and pat them every time we entered/exited the park. The walk to the beach was easy, though the wind was deceiving in the sheltered park compared to when we got to the beach. I think we would give camping a try as the amenities (toilets/showers) were brand new looking and the camp kitchen/bbqs looked well resourced as well. The general store is very over priced as is the cafe and pub, but they can be as they’re the only things here. We brought all our food to cook except two meals to try the cafe/pub, next time we would just cook every meal ourselves. All in all, I would highly recommend staying in a new cabin if they’re available and you are willing to pay the little extra. Or if you’re happy to go a bit old school then the deluxe family cabin has what you need just a bit mustier (our friends were in one). To add the kitchen supplies is a bit limited, so don’t plan on doing huge cook ups unless you’re with other people and can share your kitchen supplies. **Definitely bring your own water, you can not drink the tap water and the water in the general store for purchase is over priced**
Stayed 3 nights in Nov 2018
Response from Andy on 23 Nov 2018
Thanks heaps Steph! Great to hear you guys had such an awesome stay with us - see you next time :) Cheers,

8/10 Good

Ellen, Central Coast

Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t know we needed bedding for the kids - when booking a family room it should be included in the price and automatically included in a self contained cabin. Shouldn’t have to pay extra.
Stayed 1 night in Sep 2018
Response from Andy on 6 Oct 2018
Hi there Ellen, Thanks for your feedback, its great to hear you had such a great stay and rated us so high! The linen isn't included to keep the nightly rate as cheap as possible :-) Absolutely something to consider for future though. Thanks again and see you next time

10/10 Excellent

Jeff, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, very comfortable.
The location is very spectacular with wildlife and walking trails nearby. The cabin we stayed in was well equipped and comfortable. We enjoyed the stay very much.
Stayed 3 nights in Sep 2018
Response from Andy Hannemann on 21 Sept 2018
Hi there Jeff, Thanks so much for your feedback - its great to hear that you had such an enjoyable stay with us and found the cabin well equiped and comfortable. See you next time, Cheers - Andy

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De-stress yourself
Very relaxing and a great place to de-stress. Very friendly staff and good amenities. Strongly suggest for anyone who just want to get away from the hustle and bustle of everyday life.
Stayed 2 nights in Sep 2018
Response from Andy on 13 Sept 2018
Hi Joseph, Thanks so much for your kindwords - it's a pleasure to hear you had a great stay. See you next time,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent setting, abundant friendly bird life and quick walk to pub and beach depending on season!!
Stayed 1 night in Aug 2018
Response from Andy on 27 Aug 2018
Thanks for the kind words! Great to hear you had a great time and enjoyed the abundant bird life - it was a pleasure hosting you. See ya next time :-)

8/10 Good

Wilson

Liked: Cleanliness, property conditions & facilities, room comfort
Could Have Been Better
Was not happy with facility not sending any alert of road closure that affected our getting to the accommodation. Thus reach very late and with lots of stress. Wifi was not available and cable TV did not work properly but staff had gone off duty so can't get help. The higher rating attributed to the kangaroos, parrots that entertained us the subsequent early morning before we left.
Stayed 1 night in May 2018
Response from Andy on 6 July 2018
Hi there Wilson, Thanks for your feedback - great to hear that you guys loved the wildlife and location. I will send you a follow up email now to touch base on the other matters you mentioned. Cheers,

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Wye River
We travelled to Wye River Big 4 for a short 2 night weekend away as a family. Was wonderful as we also had friends staying as well. Lots for the kids to do, a short walk to both the Cafe and the pub and a number of walking tracks to explore! Would highly recommend.
Stayed 2 nights in May 2018
Response from Andy on 2 June 2018
Thanks for your feedback Caroline! It was a pleasure hosting you - see you next time :)

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location great family park will come bac
Response from Andy on 5 May 2018
Thanks for your feedback Louise - lovely to hear you had a great stay - see you next time :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for beach and forest - v. relaxing
Quiet peaceful stay - very easy to unwind and explore
Stayed 3 nights in Feb 2018
Response from Andy on 13 Sept 2018
Thanks for your feedback, it was a pleasure hosting you- see you next time :-)

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The tap water in undrinkable however letting people know before they arrive would be helpful especially with a young child and late arrival. Staff were very friendly and the setting was perfect. All the wildlife is amazing.
Stayed 2 nights in Feb 2018

6/10 Okay

Veronica, seattle

Liked: Cleanliness
Koalas, parrots and cockatoo sightings!
This was a full facility RV Park with cute modern cabins that you could book. That’s what we did. Not a lot of options in the GOR National Park for accommodations and this worked great.The cabins were small but modern and updated. Tiny bath separated our room from the kids. They loved the bunk beds. The staff forgot to make up the bunk beds but rode over within 15min on a bike with supplies. Hightlight was a sighting of a koala hanging out in a tree next to our cabin!!! Doesn’t get better than that.
Stayed 1 night in Dec 2017
Response from Andy on 20 Dec 2017
Thanks for the review Veronica! Great to hear you guys had such an awesome time. See you next time, Cheers. Andy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Only stayed one night. Lovely clean room. Comfy beds. Lovely kept park. Fed the parrots.
Stayed 1 night in Oct 2017
Response from Andy on 20 Dec 2017
Thanks for your feedback, its great to hear you guys had such an awesome time with our friendly parrots! See you next time, Cheers - Andy

10/10 Excellent

Wayne, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Nice quite spot close to the beach and pub for meals. Better suited to Familes.
Stayed 1 night in Oct 2017

10/10 Excellent

bhaumik, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was brand new cabin
Excellent , very nice, location was good closed to everything
Stayed 1 night in Oct 2017

10/10 Excellent

Bridie, Newcastle, NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a relaxing family break
Wow! This might not have been the first thing we thought when we drove over the hill in Wye River, it was more like 'this place is small, what will we do here for 2nights'. How wrong we were. It is gorgeous! We stayed in a 2bed cabin and it was perfect for a family with 2 kids. We could see kangaroos and koalas from our deck & fed the birds every morning. The playground, jumping pillow and river were a huge hit with the kids. The cafe and grocery shop was perfect for early morning snacks and coffee before the beach. It was a beautiful spot to stop along the Great Ocean Rd and explore. I would definitely recommend this place for a few nights, so tranquil and relaxing.
Stayed 1 night in Oct 2017

10/10 Excellent

tommy, point lonsdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky sunshine
Drive down in the rain, to 2 days of beautiful sunshine. Bit boggy, been rain for 3 months he said. Great to get out of the house tho
Stayed 3 nights in Aug 2017

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great park
Stayed 2 nights in Jul 2017

8/10 Good

mish, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet spot
Great spot to get off the grid and let the kids go free.

8/10 Good

Verified traveller

Liked: Cleanliness
Nice little spot with a beach across the road
Cabin for 5 is a bit tight, but a really lovely quiet spot.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, safe, clean with extra activities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, children friendly and happy
Very helpful and welcoming staff. Canon was very comfortable and clean. A great location. Would definitely come back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away for fathers day
We arrived late afternoon for the night, we had a cozy night in with our 3 boys. Played on the jumping pillow and playground before heading to the pub at the top of the road. Following day we all road the pedal go karts around and then played again on the playground before departing to lorne for breakfast and heading into Geelong to go to the mill markets. Great night away to celebrate Father's Day! Thank you x

10/10 Excellent

Wills, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and area.
Pros: nice location. Family cabin cosy. Family orientated. Cons: queen beds slightly hard but not a big deal. Overall really enjoyed it

8/10 Good

Declan A, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surf Coast break
Big 4 Wye River is ideal for a short mid winter beach break. Friendly staff, great location and good facilities.

6/10 Okay

maree, central coast nsw

Disliked: Cleanliness, room comfort
Very disappointed
After we booked and paid for an insure cabin we were told there had been a king tide and the water would be salty. When I asked about fresh water I was informed it was available for $8.50! There was Mosquitos in the cabin when we opened the door and fly screen had holes so door had to stay closed. The unit had received no TLC for a long time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to the beach
In desperate need of refurbishment. Very tired inside cabin for the price you pay

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, beautiful location. Great for families.

10/10 Excellent

Mark, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, close the beach.
Enjoyed it immensely, would stay longer next time and just get a larger cabin. The children's equipment was fantastic with a great variety of activities onsite for them to do. They loved it.. Liked the close proximity to the beach, the park was very well maintained and kept very tidy and clean. The common area to cook, relax was really good and made cooking & eating very easy. We had our own shower/toilet although we did look into the new shower block, laundry and toilets and they are spacious, modern and cleaned daily. Plenty of room for onsite vans and the general store was great. The Pub was only a short walk and catered for everyone and families, great meals and awesome views across the beach and ocean. Only a short drive to into Apollo Bay for a day trip was easy access.
Response from Andy on 11 Nov 2015
Hi Mark, Great to hear from you! We totally agree - extended opening hours for the general store would be beneficial to everyone, we will pass your feedback on to them. We were so happy to hear you enjoyed your stay and we can't wait to see you again soon. Cheers,

10/10 Excellent

Vanessa, Ocean Grove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Escape fun for the kids
It was great for a weekend away where we didn't have to travel too far. The accommodation was even better than we expected and even being the middle of winter we had a great time outdoors. Feeding the birds, playing at the beach and in the river, riding bikes, playing in the park to having a nice hot coffee at the local shop.

6/10 Okay

Catherine

Disliked: Staff & service
Value: Unreasonable; Long wait at reception to check in and out.

8/10 Good

Craig

Liked: Property conditions & facilities
Value: Affordable;

8/10 Good

Danny, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service
Facilities: Basic, Cabin was not very modern; Value: A little expensive.; Service: Good, Friendly, Courteous, Very friendly staff; Cleanliness: Very clean.; Great beach within a minute's walk.

10/10 Excellent

kaila, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Above average price; Service: Professional, Courteous;

10/10 Excellent

Ursula, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate; The perfect place to get away from it all.

10/10 Excellent

Janita, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lesley, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Facilities: Modern; Value: Economical; Service: Professional, Friendly, Courteous; We will visit again in Summer to spend more time

10/10 Excellent

Greg, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Good; Cleanliness: Pleasant, Strong chemical smell ; Friendly staff and meals from either the cafe or pub are great.

10/10 Excellent

Nell, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Go the extra mile; Cleanliness: not new but spotless.; make sure to boil water or drink bottled water

10/10 Excellent

Jenelle, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Flawless; Cleanliness: Spotless;