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Reviews of City Beach Motel

3 out of 5
City Beach Motel
22 Crown Street, Wollongong, NSW

Reviews

6.4
Rating 10 - Excellent. 47 out of 300 reviews" "
Rating 8 - Good. 84 out of 300 reviews" "
Rating 6 - Okay. 87 out of 300 reviews" "
Rating 4 - Poor. 49 out of 300 reviews" "
Rating 2 - Terrible. 33 out of 300 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The decor was from the 60's with bright green bathroom walls but the worst of the stay was at 3:00am fellow guests fighting. Not a pleasant night. I wouldn't recommend this motel.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and worn out with no signs of being up graded Rain came in under door and wet kitchen plus living area carpet
Stayed 2 nights in May 2021
Response from Linda on 12 May 2021
Very sorry about your bad experience Unit is due to be upgraded The carpet was wet because it had just been cleaned twice

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Didn't mind the 60's look of the room. It obviously hasn't had any upgrade since it was built but generous sized room. Very close to beaches & cafes so location is great
Stayed 2 nights in Apr 2021
Response from Linda on 12 May 2021
Hi We are currently looking to upgrade some of the rooms Sorry you had a bad experience Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ignore the reviews. This motel was clean, the rooms are big, even has a kitchen. Added to that its 1 block from the beach and one block from restaurants, cafe and city centre. Sure it can be a bit noisy with traffic and rooms are old, but its alright and a great location
Stayed 3 nights in Apr 2021
Response from Levina on 11 Apr 2021
Thank you for taking the time to write a nice review, that makes our job feel so much easier.

2/10 Terrible

Verified traveller

Disliked: Amenities
Stayed 4 nights in Mar 2021
Response from MJM on 15 Apr 2021
Dear sir / Madam Very sorry to hear you did not have as great a time with us as you had hoped to and we shall endeavor to make sure your next stay will make you a happy camper .

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was very dated and old. The stove was old and broken, bathroom was clean, but stepping into the old bath with overhead shower was inconvenient and slippery. I foot slipped and I sustained a very large and deep bruise on my knee. The bed covers were dusty, faded and smelt of stale cigarette. There were patches of torn carpet along the edge of the under bed area. There was old chewing gum stuck on the inside of the lighting pelmet above the bed. There were no spare pillows. Pillows were hard and uncomfortable. The bed was reasonably comfortable. The location was central and parking was easy.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The terrible room smell, stale smoke & other bad smells. The druggie people who hang around made it a scared place to be. As a visitor to the area I didn’t know this wasn’t a safe place.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Mar 2021

4/10 Poor

graham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old hotel needs a lot of work to get back to where it should be But close to beach
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Very basic, which was ok. However stomping and noise went from 9pm til 2am when I finally fell asleep. Then at 6am a bloke decided to loudly tell his life story outside the room including all his fights to his dumb mates who guffawed their support. This continued til 8am when he and his mates disappeared or passed out or beat eachother senseless. Whatever happened the nightmare was finally over!
Stayed 1 night in Jan 2021

2/10 Terrible

Batsuren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good comfortable was there not clean bed everything
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

6/10 Okay

Spring, Sydney

Liked: Cleanliness, staff & service, amenities
Old but clean and for the price we paid value for money
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Great location Needs a bit of a tidy up The staff where very friendly
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Great location, carpet and curtains looked like they could do with a heavy duty cleaning, tea & coffee supplies generous, bed comfortable.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Desmond

Central location handy to WIN Stadium, beach and CBD. Room very basic but spacious. All a bit aged and need of a refresh. Served the purpose of a visit to the Rugby.
Stayed 2 nights in Mar 2020

8/10 Good

Jackie, Gosford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to everything but the mattresses on the beds were hard otherwise pleasant stay
Stayed 1 night in Mar 2020

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Homely and easy.
Rooms are older but very comfy and spacious. Location is awesome. Being a budget hotel, some of the guests were a little less than considerate, but all in all, a pleasant stay.
Stayed 1 night in Feb 2020

4/10 Poor

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Rod

Business traveller
Liked: Cleanliness, staff & service
It is showing it's age and I think it could do with an image rebuild
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great however the cleanliness was poor! Sand all through the bathroom and shower, footprints on the sheets and a smell of urine really put a damper on our stay! I didn’t expect the best with the price it cost but clean rooms I did expect
Stayed 1 night in Jan 2020

4/10 Poor

Julian

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the amenities of this motel are quite old,bringing inconvenience to stay in there.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The property is basic but very clean . Staff were excellent, friendly and sorted any issues quickly and efficiently. Central and within walking distance of city centre and beach
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The motel has a great location. This is its advantage. We booked it to stay the night after attending a wedding reception nearby. The rooms were clean but basic. main problem was limited parking, the motel does not have sufficient parking for all guests. If there is a major event on at WIN Stadium, which is across the road, this could be a problem.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Location good central to beach. Good air con. All else very run down
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Convenient location
Service at reception and cleaners were friendly. They chatted with the kids and told us that there was a playground right across street that we could go to. Rooms could be cleaner and place is run down. However room is a good size, has fridge, microwave, cutleries, Foxtel and location is great. Very convenient to go to city centre and beach
Stayed 2 nights in Dec 2019

10/10 Excellent

Muy kong

Stayed 1 night in Dec 2019

8/10 Good

Johnp, Canberra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The space of the unit...it's location was very good. Staff were friendly...the motel is aged but all amenities worked ...we were pleased with our stay. Stairs up to our room...parking first in best dressed situation...kitchenette good for late night snacks.
Stayed 3 nights in Dec 2019

4/10 Poor

Sam, Bathurst

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to City Beach and lots of restaurants
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Basic, clean comfortable accommodation. Worst thing was the water pressure and temperature in the shower - incredibly variable, and not good for little ones.
Stayed 3 nights in Dec 2019

2/10 Terrible

ath, Wollongong

Disliked: Cleanliness, amenities, property conditions & facilities
This property desperately needs a refit , carpet filthy, bedspread and lilies need to be replaced immediately. Very noisy
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8 location! Poor condition of the motel was disappointing. The carpet was filthy, and the room itself was dirty. Spend a little extra and stay somewhere, where you custom is valued!
Stayed 1 night in Nov 2019

6/10 Okay

C

Travelled with partner
Location, price, late check out were the best parts
Stayed 1 night in Nov 2019

6/10 Okay

Trudy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again
Not sure how this motel was rated at 3 star. Very old, stained carpet and broken furniture. It was cheap
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and great price. The hot water tap handle in the shower kept falling off but that’s an easy fix and wouldn’t deter me from staying again
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and close to beach and shopping. Property is poorly maintained to the point of being dangerous. Balcony hand rails and concrete supports rusted completely through. Kitchen sink had no cold water, stove didn't work, Taps squeeled when turned on, could here people next door urinating into their toilet, shower curtain old and stained, cigarette butt and ash on toilet floor, push button on toilet flush not working without pushing with a stick, soiled window curtain, dirty shelves for plates and cups, under sink cupboard is disgusting, incorrect fitment of sink and stove leaving large gaps which harboured dirt. It appears this room has not been maintained for 30-40 years. The longer we stayed the more we discovered. On checking out, we told the manager and he said we should have asked for another room but also said that they were all the same. They should not have offered our room initially if there was any doubt about its condition. This list goes on. Wouldn't go there again. We would like a refund of our $200 or that money to go towards the owner spending it on some maintenance. Not happy.
Stayed 2 nights in Oct 2019

2/10 Terrible

Kira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
filthy
the motel is out dated and dirty
Stayed 1 night in Oct 2019

2/10 Terrible

Kira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old, stained carpets,
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
This is a doss house not a motel. Should not be listed on any site.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
I found the rooms unclean. The bedspreads needed washing. Extremely outdated.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great it served its purpose for attending a concert across the road
Stayed 1 night in Oct 2019

2/10 Terrible

Nat

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad attitude Not so good welcome Racial discrimination
Stayed 2 nights in Sep 2019