6/10 Okay
Cam
Travelled with partner
11 Aug 2023
Disliked: Property conditions & facilities
Let’s start with the upsides: the property itself isn’t too bad, if a little run down; the massive spa bath is amazing; it comes with its own golf cart (which is essential on the island); wildlife runs around the property; and the bed was pretty comfortable; it has aircon and a smart tv.
The downsides: it is a bit run down; there’s no thought for the little things - no tea, milk, sugar, hand soap, salt, paper towels; they provided two rolls of toilet paper for a week. While the Hamilton island tour desk people were lovely, they don’t control the cleaners/valet (The immaculate team)- who choose when you check out without consulting you and won’t answer phone or text when you try to get hold of them. We wanted a late check out but they showed up early and asked us to leave, then just left us without a transfer to the airport.
Another, fairly minor, annoyance was the groundskeepers started with leaf blowers and hedge trimmers before 8am every morning, worked loudly for an hour and then appeared to knock off for the day. There was trash around our property and the pool had leaves in it.
Cam
Stayed 5 nights in Aug 2023
