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James Cook Hotel Grand Chancellor

Hotel Class
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
3,092 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Lambton Quay
    7 min walk
  • Popular Location
    Wellington Cable Car (Lambton Quay Station)
    8 min walk
  • Popular Location
    TSB Bank Arena
    8 min walk
  • Airport
    Wellington (WLG-Wellington Intl.)
    17 min drive

Book online or call:

1800 809 285

Your dates need to occur after 2019-12-16. Try updating your dates to see prices for your trip.

    About this area

    Wellington

    In the city centre and near a train station, James Cook Hotel Grand Chancellor is in an area with good airport proximity. Old Government Buildings and Civic Square are notable landmarks, and some of the area's activities can be experienced at Interislander Ferry Terminal and Wellington Waterfront. Travelling with kids? Don't miss Wellington Cable Car (Lambton Quay Station), or check out an event or a game at Westpac Stadium. Our guests appreciate the hotel's central and quiet location.

    What's nearby

    • Popular Location
      Lambton Quay - 7 min walk
    • Popular Location
      Wellington Cable Car (Lambton Quay Station) - 8 min walk
    • Popular Location
      TSB Bank Arena - 8 min walk
    • Popular Location
      Civic Square - 11 min walk
    • Popular Location
      Carter Observatory - 13 min walk

    Getting around

    • Wellington Station - 10 min walk
    • Wellington (WLG-Wellington Intl.) - 17 min drive

    Restaurants

    • Where to eat
    • Whitbys Restaurant – Restaurant with a bar. Serves breakfast, lunch and dinner daily.
    • Sojourn Cafe and Bar – Café with a bar. Serves breakfast, lunch and dinner on select days.

    About this property

    James Cook Hotel Grand Chancellor

    This smoke-free hotel features 2 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/café and a conference centre are on-site. All 268 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, fridges and minibars.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Renovations and closures

    The property will be renovating from 01 November 2018 until 31 December 2020 (completion date subject to change). The following areas are affected:
    • Selected guestrooms
    The following facilities are closed seasonally every year. They will be closed from 25 December until 07 January:
    • Spa
    Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Valet parking: NZD 30.00 per night
    • Extended parking (surcharge)
    • Parking height restrictions apply

    Food and drink

    • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: NZD 32 for adults and NZD 16 for children
    • 2 restaurants and 1 coffee shop/cafe
    • 2 bars/lounges
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Fitness centre
    • Full-service spa

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • In-room childcare (surcharge)
    • Fridge

    Conveniences

    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Hindi

    Business services

    • Meeting rooms
    • Conference centre

    Spa

    • 3 treatment rooms
    • Ayurvedic treatments
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - hot stone
    • Massage/treatment rooms
    • Spa open selected days

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Heating
    • Pillow menu
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shampoo
    • Soap
    • Toilet paper

    Entertainment

    • LCD TV
    • satellite channels

    Food and drink

    • Minibar
    • Fridge

    More

    • Desk
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Laptop-friendly workspace
    • Phone

    Nearby activities

    Activities

    Where to eat

    4.2

    Very Good

    5 - Excellent
    1,259
    4 - Good
    1,348
    3 - Okay
    359
    2 - Mediocre
    88
    1 - Poor
    38
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    3.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Handy clean great service also nicely renovated. Room

    Stayed 2 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We were very happy with the complete experience at the hotel, perfect location, easy undercover parking, pleasant staff.

    Stayed 4 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location and handy having access to Lambton Quay and Terrace. Friendly helpful staff. Nice central lobby with cafe etc. etc

    Stayed 2 nights in Dec. 2019

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