- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Appauling, how they have the cheek to charge almost £100 (without breakfast, not that I'd be eating here) for my single occupancy room is a disgrace. Upon booking I asked for a clean and updated room, I was told this was unlikely as they are fully booked. At a guess I'd say this room hasn't been updated since the 1980s. 1 The bathroom is filthy, and stinks, so much so I won't have a shower tomorrow. 1 hour ago (2am) I realised there is hair in my sink, not mind, I'm bald ! 2 There are cobwebs hanging from my ceiling over my bed ! 3 I'm itching and have realised I've been bitten 4 The ceiling coving is falling off 5 The walls are so thin that I now can't sleep due to the couple next door talking Tomorrow I will write a formal complaint to the hotel, the booking site I used and The Waterford tourist board including the pictures I've taken.