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The Botanic apartments were all that they advertise to be. It's a quiet situation, but with the main shopping area within walking distance. We found the apartment to be very clean and fresh. Was great to have a king bed with beautiful fresh linen. The bathroom and kitchen were new and it was very convenient to have access to a washer and dryer within the apartment. My husband and I would definately stay again when in Warnambool. Highly recommend.
Hi Jane,Thanks for rating us so highly and your perfect score! We really appreciate you sharing your experience and taking the time to post a review. Looking forward to welcoming you back on your next visit to Warrnambool and the South West of Victoria.
Hi Ka,Thanks for your great review score. Looking forward to your next visit with us when we can aim to get a perfect 5/5.
10/10 Excellent
Liz
30 Dec 2023
Liz
Stayed 1 night in Dec 2023
Response from Linda on 21 Feb 2024
Hi Liz,Thanks for taking the time to leave a review, and a perfect one at that! Glad to hear you enjoyed your stay and will be back, hopefully very soon.
10/10 Excellent
Robin
27 Dec 2023
Liked: Cleanliness, room comfort
Recently renovated, good kitchenette
Recently renovated, clean and had good kitchenette facilities, including two hot plates, oven and microwave. Good value for money in a quieter location, but still walkanle to the shops if needed.
Robin
Stayed 3 nights in Dec 2023
Response from Linda on 21 Feb 2024
Hi Robin, Thanks for your thoughtful and considered review of our apartments. Great to hear that the location rates so highly and that the apartment's amenities were such a hit.
The apartment was exceptionally clean, staff on check very obliging and helpful considering I had managed to book for the wrong dates and turned up a day late.
Jacqueline
Stayed 2 nights in Nov 2023
Response from Linda on 29 Nov 2023
Hi Jackqueline, thanks for your wonderful review and for highlighting our great customer service and exceptionally clean apartment.
These units were exception for the price. The staff were both extremely helpful and pleasant.
Kay
Stayed 1 night in Nov 2023
Response from Linda on 29 Nov 2023
Hi Kay, thanks for your 5* review and for the appreciative comments about our wonderful staff and that you found we represented excellent value for money.
10/10 Excellent
Owen
6 Nov 2023
Owen
Stayed 2 nights in Nov 2023
Response from Linda on 29 Nov 2023
Hi Owen, thanks for the 5* review. It is very much appreciated.
10/10 Excellent
Kenneth J
Business traveller
31 Oct 2023
Liked: Cleanliness, room comfort
Pleasant stay
very helpful at check-in, I had to make a amendment and the hotel owner was very understanding and helpful.
the room i had at the front was very bright and cheerful, good to see they recycle and the room as comfortable and very clean and tidy, It even had a electric car fast charger that i did not need lol
Kenneth J
Stayed 5 nights in Oct 2023
Response from Linda on 3 Nov 2023
Thanks for your fantastic review. Always good to hear great feedback about our customer service. Our sustainable practices are a great co-operative effort between guests and ourselves. Thanks for being part of that.
10/10 Excellent
Samuel
21 Oct 2023
Liked: Cleanliness, room comfort
We have stopped at these apartments before and they are presented immaculately, and Linda even up graded our room. We both slept really well, and it is really quiet here. Would recommend these apartments to anyone.
Samuel
Stayed 1 night in Oct 2023
Response from Linda on 24 Oct 2023
It was a pleasure to upgrade your room - our way of showing our appreciation of your continued custom. Thanks for your wonderful review. We'll see you next time!
10/10 Excellent
paula
19 Oct 2023
Liked: Cleanliness, room comfort
Beautiful little gem
The room was beautiful and clean, light and airy. Great ambience. The reception staff were lovely with suggestions on what to do in the area and where to eat. Would absolutely stay there again.
paula
Stayed 1 night in Oct 2023
Response from Linda on 24 Oct 2023
Thanks Paula for your fantastic review. We really appreciate your postitive feedback.
6/10 Okay
YUET SHEUNG
Travelled with family
11 Sept 2023
We booked 3 D 2 N , and the second day we backed to the apt, We saw a green rubbish bag in front of our door. And its broken, the garbage all over the ground. We cleaned it up and feel so rude… we are ok to clear it by ourselves…and it affects the hygienic environment too
YUET SHEUNG
Stayed 1 night in Sep 2023
Response from Linda on 11 Sept 2023
Hi Yuet Sheung, we were so glad to hear that you extended your stay by an extra night and can only apologise for the broken garbage bag. We have had some extreme weather this last 24 hours and we think the bag must have been blown from the storage area. Rest assured that our hygiene is of a very high standard and once again, apologies for the havoc wreaked by the high winds during your stay. It must have looked a bit of a mess. Regards, Linda
The apartment had everything we needed. Comfy chairs, excellent cooking equipment and friendly staff. I ended up leaving something behind and Linda went out of her way to get it get it back to me. Wonderful position as well, close to the gardens.
Bronwyn
Response from Linda on 5 Oct 2023
Hi Bronwyn, Thanks for taking the time to write such a generous review. It's always satisfying to reunite lost property with the owner. We love being so close to The Botanic Gardens too.
Hi Arthur, Thanks for the positive comments about the cleanliness of the apartment and its location. We appreciate you taking the time to post a review.
Botanic Apartments is located in a very quiet and convenient location. The management team is friendly. I'll stay in Botanic Apartments again next time I visit Warrnambool
Yong Qi
Response from Linda on 5 Oct 2023
Hi Yong Qi, Great to hear that you found the location to be so quiet and convenient and even better to hear that you will be back to stay with us. It is music to our ears.
10/10 Excellent
Adam
Business traveller
23 Dec 2022
Liked: Cleanliness, room comfort
Adam
Stayed 1 night in Dec 2022
Response from Linda on 5 Oct 2023
Hi Adam, Thanks for reviewing us so highly. We really appreciate it.
10/10 Excellent
Alexander
20 Dec 2022
Alexander
Stayed 4 nights in Dec 2022
Response from Linda on 5 Oct 2023
Thanks Alexander for the perfect score :)
8/10 Good
Maryanne
18 Dec 2022
Maryanne
Stayed 1 night in Dec 2022
Response from Linda on 29 Nov 2023
Thanks for your review Maryanne. We look forward to welcoming you back the next time you are visiting the South West.
10/10 Excellent
Dorothy
15 Dec 2022
Liked: Cleanliness, room comfort
Fantastic stay
Fantastic apartment room!! Everything you could need was supplied and the room was immaculate. Would definitely stay here again and it comes highly recommended!!!
It is also close to the city centre and not far from the beach.
Dorothy
Stayed 2 nights in Dec 2022
Response from Linda on 5 Oct 2023
Hi Dorothy, Thanks for your detailed and considered review. Great to hear we ticked so many boxes.
10/10 Excellent
Marilyn
10 Dec 2022
Liked: Cleanliness
Sparkling clean. Well appointed fit out. Very comfortable bed. Excellent kitchen amenities. Would recommend.
Marilyn
Stayed 8 nights in Dec 2022
Response from Linda on 5 Oct 2023
Hi Marilyn, Thanks for such a glowing review and for your recommendation. We really appreciate it.
Close to everything. Room really clean. Nice quiet location.
Colin
Response from Linda on 8 Nov 2022
Hi Colin,Thanks for your 5/5* review and the great feedback regarding location, cleanliness of room and the quiet area. We appreciate you taking the time to do this and sharing your experience.
Thanks Judith for your review and feedback about the apartment being lovely and clean. We appreciate you taking the time.
8/10 Good
Verified traveller
3 Oct 2022
Liked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Sep 2022
Response from Linda on 5 Oct 2022
Thanks for your review. We appreciate it.
10/10 Excellent
Troy
Business traveller
23 July 2022
Liked: Cleanliness, room comfort
Very friendly staff & room was great. King size bed & good size bathroom. Definitely recommend to others
Troy
Stayed 1 night in Jul 2022
Response from Linda on 6 Oct 2022
Hi Troy, Thanks for your perfect 10/10 review score. We really appreciate you recommending us to others. Thanks also for the great feedback about our staff, the king size bed and large bathroom. We appreciate all the positive comments.
Hi Andrea, Thanks for your 5* review and great feedback about how clean and comfortable you found the apartment. We appreciate all the positive comments.
Handy walkable to dinner, pub, movies.
Outside could have been more attractive with more garden or pot plants. Comfortable very clean and all you would need included.
Belinda
Stayed 1 night in Apr 2022
Response from Linda on 31 May 2022
Great to hear that the apartment was well located and within walking distance of pubs restaurants and the cinema. Thanks for the positive feedback about the cleanliness, comfort and amenities. We really appreciate you taking the time to write a detailed review and we look forward to welcoming you back when you next visit Southwest Victoria.
Very thoughtfully renovated. Everything you need for a comfortable stay. The only thing I would say it may because it hadn't been rented out in a while but there was a film of dust over everything in the bathroom. Other than that, thr staff were wonderful and it was a pleasant two night stay.
Robyne
Stayed 2 nights in Mar 2022
Response from Linda on 10 Apr 2022
Hi Robyne,
Thanks for your well considered review and positive comments. I can solve the mystery of the "dust" in the bathroom. I spoke to the housekeepers and the bathroom cleanser product can sometimes leave a slight residue if not properly rinsed, so apologies for that happening. Rest assured the apartment had been thoroughly cleaned. I did smile to myself when you suggested that it was possibly due to the apartment not being rented out in a while as the apartments are so popular and in constant use! Thanks again for staying and for your review. Much appreciated.
Excellent accommodation and amazing customer service. Lovely room with great attention to decor and cleanliness.
Linda
Stayed 1 night in Mar 2022
Response from Linda on 10 Apr 2022
Hi Linda,
Thanks for your amazing 5* review and for highlighting our great customer service, nice decor and the cleanliness of the apartments. Thanks also for staying with us.
Old fashion friendliness. The room was just the right size with everything that was needed. Kitchenette, table couch.
I travelled with my Elderly Dad and they took extra time and care to help make his stay enjoyable.
It had that welcome home feel.
Michelle
Stayed 2 nights in Mar 2022
Response from Linda on 10 Apr 2022
Hi Michelle,
It was a great pleaure to meet you and your dad during your stay at the apartments. Thanks for taking the time to write such a detailed review. We loved meeting you both in your Warrnambool home away from home!
Property has been refurbished so all is new and fresh. Some work us still being done on the outside so workmen can sometimes get in the way or be a bit noisy but the noise was kept well within working hours. Otherwise the property was relatively quiet.
Smart TV with Netflix was good.
Wendy
Stayed 5 nights in Feb 2022
Response from Linda on 25 Oct 2023
Hi Wendy, thanks for your 5* review and for your understanding whilst we were finishing off the recent renovations. Glad to hear you enjoyed your stay with us.
Small, but comfortable apartment in a quiet setting just off the main Hwy, not far from a supermarket and shopping area
Sharyn
Stayed 4 nights in Feb 2022
Response from Linda on 25 Oct 2023
Hi Sharyn, thanks for sharing your positive comments about the comfort of the apartment and its handy location, close to shops and amenities. Glad to hear you enjoyed your stay with us.
10/10 Excellent
Alison
12 Feb 2022
Liked: Cleanliness, room comfort
Lovely apartment in Warrnambool
We really enjoyed our stay at these apartments. The owner/manager was very helpful and friendly. The location was excellent in terms of supermarkets and the city centre. The apartment was very roomy and spotlessly clean. It had everything we needed for our four night stay. We would certainly use these apartments again.
Alison
Stayed 4 nights in Feb 2022
Response from Linda on 25 Oct 2023
Hi Alison, thanks for sharing your positive experience and for highlighting so many aspects of your stay. We look forward to welcoming you back next time :)
Well equipped and clean apartments. It had everything we needed for our stay.
Elizabeth
Stayed 3 nights in Jan 2022
Response from Linda on 31 Jan 2022
Thanks Elizabeth for your 5* review and positive comments about the clean and well equipped apartments. We're glad you enjoyed your stay with us and the apartment had everything you needed. We look forward to welcoming you on your next visit to South West Victoria.