Minibar, in-room safe, soundproofing, iron/ironing board

Reviews of Best Western Plus Soave Hotel

3 out of 5
Best Western Plus Soave Hotel
Localita Ritonda, 82, San Bonifacio, VR

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 436 reviews" "
Rating 8 - Good. 152 out of 436 reviews" "
Rating 6 - Okay. 33 out of 436 reviews" "
Rating 4 - Poor. 16 out of 436 reviews" "
Rating 2 - Terrible. 7 out of 436 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

giovanni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern room, comfortable also for a family of 4.
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very comfortable family room (lovely beds) and a very good ethos of sustainability. Best for those by car, but also accessible from nearby rail station via an underpass.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
When we discovered that the elevator did no go directly to the floor our room was on, we asked to be moved. We were told that we had booked the cheapest room in the hotel and if we wanted to move we had to pay about 30% more. When we booked,we were not told any of this, so I consider it a bait and switch. Also, the hotel is large, but seemed fairly empty. So they could easily have been more accommodating. The staff was unfriendly and made it feel like they were doing us a favor. The A/C went off in the middle of the night so the room was airless. The internet seemed to drop out frequently. The surrounding area is semi industrial, and very uninviting. I would not recommend this hotel to anyone. I’m
Pool area
Stayed 3 nights in Sep 2023

10/10 Excellent

Carissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice. My son loved the swimming pool. The breakfast was fantastic. I would recommend to anyone.
Stayed 2 nights in Jul 2023

10/10 Excellent

TOMOKI

Stayed 7 nights in Jan 2023

10/10 Excellent

Jorge, Fraijanes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean and comfortable.
Stayed 1 night in Oct 2021

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing.staff was extremely helpful. We were extremely satisfied the breakfast was11 out of 10.that good.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Front desk was very friendly and helpful. We found our room to be clean and comfortable.
Stayed 1 night in Apr 2019

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in easy reach of Verona
Surprisingly good considering the location. It's a convenient business hotel but also a great base for a visit to Verona which is in easy reach. Fantastic restaurant and breakfasts were amazing.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel even if the area was not the best
check in was excellent with a wonderful lady think her name was Miriam. Her english was brilliant and she was most welcoming. we loved everything about the hotel even the proximity to the trains. one draw back was the restaurant staff. one waitress in particular was quite rude. was more interested in the larger parties and we asked for drinks which did not arrive, when she remembered it was too late as we had finished. we did not eat in there again as it was not a pleasant experience. that said, the food was excellent, just the service poor. Great location for visiting Venice and Verona and the winery Borga Rocca Sveva. a must for anybody visiting the area. the old town was so beautiful too.
Stayed 3 nights in Aug 2018

10/10 Excellent

Madeline

Amazing staff and accomadations
This place was amazing!! The staff was very helpful and very friendly. I cannot express enough what a wonderful stay we had here. The breakfast, the complimentary before dinner drinks, the food at their restaurant, the breakfast, the pool, the room, the lobby .. all wonderful!! I would def go back if I go back to Italy !!!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good room, excellent service and breakfast. Did not like: the inability to turn off the air conditioner if desired. His sound interferes with sleep.
Stayed 1 night in Aug 2018

6/10 Okay

Ari

Liked: Room comfort
Disliked: Staff & service
Bad customer service
On arrival the staffs were very rude and forced us to upgrade my room.
Stayed 3 nights in Aug 2018

10/10 Excellent

William

Happy days in Italy
Great location, 5 min walk to train station. Hotel grounds and pool are beautiful, the breakfast choices are absolutely amazing. Garda easy to reach by car and town of Soave is close by, where we enjoyed a wine tour an amazing hidden gem.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good Friendly staff Breakfast a little expensive Could have done with more snacks I mini bar
Stayed 4 nights in Aug 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - very good breakfast. Had the superior rooms, which was very nice with outstanding King- size bed. Good parking for free. Close to supermarket.
Stayed 3 nights in Jul 2018

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel, amazing experience
Stayed 1 night in May 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel close to the train station
Lovely hotel, given an upgrade to the newer part of the hotel and the room was beautiful. The staff at reception were very helpful and nice,and welcome drink was offered and there was a swimming pool as well. Nice to have a kettle in the room, a rare treat! Great hotel just wish we could have stayed longer. Close to the train station and not far from verona on the train.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities, room comfort
Correct hotel to stay, clean and organized
It was an okay hotel to stay. Nothing extra, but you get everything you need. Rooms were clean, breakfast is really Rich (recommended!), area is not special but there is Soave Castle - I recommend to visit (10 mins drive). Staff was average, welcome drink was available till 8 pm (they did not say that in advance); but there was snack to the drink which was fine.
Stayed 2 nights in Mar 2018

10/10 Excellent

patricia, salt lake city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel best breakfast we had in Europe.
We go often to Verona and stay in the city, this time we decided to stay at the Soave Best Western and we loved it. Federica was great and we can't wait to go back.
Stayed 3 nights in Aug 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surprise
The receptionist was wonderful! She upgraded us, provided us with information about where to go in the town. The immediate location did not look great until you stepped through the doors
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Underpass to railway station was a bit sketchy but car access to parking inVerona was excellent. Lots of it.
Stayed 2 nights in Jul 2017

10/10 Excellent

Michaelmarmaduke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This best western was fabulous for ratio quality/price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Modern hotel with great customer service. Special regard for people travelling with dogs. They gave us free accessories like bed blanket and bowls.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most welcoming hotel we stayed in during our trip to Italy only wished we had stayed longer!

6/10 Okay

Aleksandr

Liked: Cleanliness
Disliked: Property conditions & facilities
Very close to high speed railroad. sleep with open windows is impossible. Air condition at same time very weak, at maximum power it was stuffily. Breakfast quality depends on number of visitors. Same for wifi. At Friday evening it stops to work till middle of Saturday. Receptionist tell that its because too many people comes to hotel...

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and great breakfast
Great, but the air conditioning unit was loud. We did not get a good night sleep. It kept us awake!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good for short stay
We stay in hotel 2 nights when visiting Venice, The breakfeast was avesome served in open area by pull, Rooms kind of small, Hotel restaurant was only choice for dinner close by,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

rayh, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a high class motel.
A very high staendard motor inn. Really need a car to enjoy nearby Verona and its magnificent amphitheater where they perform opera. Interestingly a free minibar with soft drinks,water and a beer.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karen, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Simply tops on all areas. Stay here. Staff restaurant breakfast all tops.

10/10 Excellent

Karen, Auckland NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here , it is brilliant.
Brilliant hotel and restaurant excellent. This is a room we booked for friends traveling with us and these comments are theirs. Strongly recommend. Staff , pool etc all top performers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
For people traveling or on business by car, it's a good location. At first I was surprised by the atmosphere, tight it was done sort of motel for couples, there was photos of rooms with themes at the lobby. Moment later, saw bunch of people with kids and family. Clean room, great service, breakfast was so rich. I saw people taking pictures. no complaints.

10/10 Excellent

Marie, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly bike hotel
Booked in for one night and extended it to two. Big welcome for cyclists including a separate room in the garage specially for bikes. Everyone was very friendly and helpful especially Andrea on reception.

6/10 Okay

Verified traveller

Best Western Soave
Visiting for Vinitaly, this is a functional, easy option, and was better value than central Verona hotels. San Bonifacio has a couple of good pizzerias. Easy train straight into Verona.

10/10 Excellent

Jan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just minutes by train from Verona
We were travelling with a Eurail pass and opted for a smaller centre outside Verona so we could go on day trips in either direction. The hotel is rated 3 star but offered a much higher experience. A free welcome wine and nightly free tapas bar, full restaurant menu for dinner, great room amenities including a bath robe, tea kettle, hair dryer, a large complimentary hot and cold breakfast that included a gluten free section. The outdoor swimming pool is open in the summer months. We did not visit the gym. The hotel is a short walk from the train station but you must go under the street, down a block and around a corner to reach the hotel. One evening the under street pass was being painted. There was no safe way to the hotel so we had to take a taxi but the cost was only 5 Euros. The local people were most helpful. Carry the hotel phone number with you as we could not locate it in the phone book.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

cathy, ottawa canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and accommodating.
I found the room clean but it smell like cigaret smoke. Very warm, but we are used to air conditioning.

8/10 Good

Sandor, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable hotel for good price
We spent a night at the hotel, it is very close to the highway, easy to find. We stayed at the 3 star part of the hotel, the room was nice, clean, well equipped, and the bed was very comfortable. The breakfast was perfect, wide variety, plenty of healthy food as well. We got some incorrect information from the front desk about the castle nearby, and we had some small misunderstanding during our check in but overall they were friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok hotel
My stay was ok, but maybe not the best location in terms of restaurants and bars etc. But close to train station.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nikki, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Really enjoyed our stay. Beautiful room, friendly staff who were very helpful. There was never a language barrier as all staff seemed to be able to speak a little English. The hotel does feel like it's in the middle of nowhere.. But with the easy and cheap trains it didn't become an issue. Very close to the train station (excellent train connections to Verona and Venice) Shuttle from airport to train station (6 euros). Tourist information have us the time table for trains and a very helpful map of Verona. Train from Verona to San Bonificio(2.80 euros). When you come out of the train station, turn left and walk to the round about. Take the underground walk way and you will see the hotel on your right (walk round to the next street). Highly recommend a train ride to Venice (18 euro return) Gondolier ride was a set price wherever you went. 80 euro for 40 mins during the day or 100 euro in the evening.. I would recommend this as a must! :) PS, if your given a train ticket which isn't printed with your travel information. Make sure you validate it in the little machines. It's a 200 euro fine if you don't.. We didn't realise this, but the inspector was nice and didn't fine us :)
Very comfortable bed
Huge room (this is apparently the best room in the hotel)
En Suite

10/10 Excellent

Natalia, Argentina

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
The hotel is 21 km far from Verona but as we were travelling by car this was not a problem. The hotel is beautiful, modern and so confortable. The brekfast was great. I recomend this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rocky158

Liked: Cleanliness, staff & service
Don't book this hotel
Unpleasant smell, small room and I have to pay £15 more to get a better room, which good