Went to check in at the desk at around 4:30pm but no one was at the desk, after waiting a short time of about 2 mins, the employee said sorry, I was fixing a TV. She checked us in but gave us a room next to the elevator which was noisy, the room also was for handicapped people, I did not request such a room. Being very tired we went to sleep, I kept coughing & in the morning my wife said she smelled mold, I went to the A/C unit & the entire window & frame were covered with condensation, you could not see out the widow, the carpet below was wet & damp causing the mold. I requested another room from I think her title was house cleaning supervisor, she asked if I needed another disabled room, I said no I never wanted one & she was very accommodating saying she had a room on the 3rd floor ready, but came back to me & said she had a 1 bed queen ready on the first floor. She apologized for the smelly room with mildew or mold. Our new room was fantastic, it was an upgrade, bigger & better. Also they have a complimentary breakfast. Each day we used it there was a female employee cleaning the room & stocking the food. I must say she was one of the most polite, friendly, helpful & respectful people I have ever met outside of my Military Service. If she does not get a pay raise or promotion soon, then there would be something very wrong at that location as she totally deserves it. Your people treat customers how they would be treated & should be treated a long time ago, #1.