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Reviews of Motel 6 Ventura, CA - South

2 out of 5
Motel 6 Ventura, CA - South
3075 Johnson Drive, US 101 at Johnson Drive, Ventura, CA

Reviews

7.0

Good

Rating 10 - Excellent. 332 out of 1002 reviews" "
Rating 8 - Good. 230 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 121 out of 1002 reviews" "
Rating 2 - Terrible. 162 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dmytro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and accommodating. Highway nearby is a bit noisy but it did not ruin my sleep.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 16 Apr 2024
Dear Guest,We appreciate your positive feedback regarding our staff and are glad that you had a nice stay. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Mar 2024
Response from Sophia CSR on 14 Apr 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to share your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Odalis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 11 Apr 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

ilse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the freeway. Nice staff. Clean place
Stayed 1 night in Apr 2024
Response from Sophia CSR on 5 Apr 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Good

Gail

Liked: Staff & service
There was a lot of construction going on around the area making it hard(at night) to find the entrance
Stayed 1 night in Apr 2024
Response from Sophia CSR on 4 Apr 2024
Dear Guest,Thank you for bringing this to our attention. We regret any inconvenience caused by the construction in the area. Your feedback is valuable, and we appreciate your patience as we strive to enhance our guest experience.

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was surprisingly comfortable it was clean. I didn’t like that we could hear the freeway noise through the door not well sealed. We also had a joining door to the next room and could also hear the people even sneeze, it didn’t keep us from sleeping but I didn’t feel like it was enough privacy
Stayed 1 night in Mar 2024
Response from Sophia CSR on 3 Apr 2024
Dear Guest,We are glad that you were pleased with the clean and comfortable bed. However, we apologize for the inconvenience faced by you regarding unwanted noise from the freeway as well. We hope that you will consider staying with us again.

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Felt secure and property was clean
Stayed 1 night in Mar 2024
Response from Sophia CSR on 1 Apr 2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable nice and clean
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Dear Guest,Thank you so much for your kind words and for recognizing our efforts to provide a clean and exceptional experience for our guests. We take great pride in delivering outstanding service, and we truly appreciate your feedback. We look forward to welcoming you back for another wonderful stay!

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 19 Mar 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

John

Liked: Amenities
Friendly staff, easy check in, easy parking, clean room, comfortable bed. The only down side was no water pressure at 11:00 O-clock at night when I thought I might take a shower. Otherwise - nice experience.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 16 Mar 2024
Dear Guest,We are thrilled to learn that everything met your expectations. Positive experiences from guests like you are always a delight to hear. Your feedback is invaluable, and we will certainly share it with our team for further improvements. We look forward to hosting you again soon!

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness, amenities
We had a used toilet paper roll and no other extra. By one in the morning we were out of toilet paper. Luckily I had baby wipes. The windows don’t open. It was soooo stuffy in there my allergies were horrible. My daughter that has never had allergies in her life even began to be congested and sneezing. I would not recommend.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Good

Jenene

Stayed 2 nights in Mar 2024
Response from Sophia CSR on 1 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

David

Liked: Cleanliness, staff & service
Decent room. Clean and essentials provided. Odd mix of clientele.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Good

Jack

Business traveller, Travelled with group
Liked: Staff & service
It was OK. Staff was friendly.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 4 Mar 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Glad to know that you liked our friendly staff. We would love to know more about your experience. So, we can make the required changes and improvements. Our Team always welcomes our guest's ideas and suggestions and hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Madan, San Jose

Travelled with family
Liked: Cleanliness
Easy access to freeways. Hardwood floor (clean). Had workign table. Clean but no-frills room. Toilet flush handle was broken when checked in. Reported to front desk same night, but no one fixed it in 2 days we stayed,
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 28 Feb 2024
Dear Guest,We appreciate your positive comments. However, we apologize for the inconvenience caused by the broken toilet flush handle. Rest assured, we have addressed this issue with our team to ensure timely resolutions in the future. We hope to welcome you back for an improved experience.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and smelled nice. TV and WiFi were as expected. Door didn't close tightly so light and noise came in easily. Highway noise is constant but tolerable. Scarce toiletries, no microwave. An abandoned shirt was hanging from a tree right in front our room.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 27 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Uriel

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had chose this place to stay for a couple of nights with my significant other to visit a new spot to explore around because online it had very nice pictures of the property.so booked my stay weeks in advanced, When arrived to the motel Place looked very outdated from the outside, a group of homeless sleeping out on the grass near the property, parking lot is filthy like it never gets cleaned up. Trash everywhere you walk too. I check in, Walk in the room. It’s stuffy, bed sheets were dirty. Bathroom did not flush at all, faucets leaking, gangsters hanging around the motel, homeless walking around the motel and parking lot property just looking into peoples cars. Was reconsidering my stay, Did not feel safe at all. Had to cancel my stay and find else where too stay.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Dear Guest,We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Good

Pierre

Stayed 1 night in Feb 2024
Response from Sophia CSR on 21 Mar 2024
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

4/10 Poor

Joel

Business traveller, Travelled with partner
sorry we have to many persons to use a lot drugs on the property and to many animals dogs and cats is terrible sorry
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

6/10 Okay

Maria obdulia

Stayed 5 nights in Feb 2024
Response from Sophia CSR on 21 Mar 2024
Dear Guest,We appreciate your business and your time for rating your stay. You can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024
Response from Sophia CSR on 21 Mar 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, unsafe
Stayed 1 night in Jan 2024
Response from Sophia CSR on 30 Jan 2024
Dear Guest,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. I would like to know in more detail about your insecurities to take corrective measures for your future visits. We hope you will choose us again in the future.

6/10 Okay

Rachel

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property is too close to a very noisy freeway. There was a homeless man in the parking lot who was scoping out my car. My dog protected my vehicle and someone let the air out of one of my tires.
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 29 Jan 2024
Dear Guest,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits. Our team hopes you will choose us again in the future.

2/10 Terrible

Marlin

Stayed 1 night in Jan 2024
Response from Sophia CSR on 29 Jan 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
I dont like how the police constantly go there. Im constantly hurrased by them for simply sitting out in my car for a few minutes. They eventually leave but its embarrassing to have them do this for no reason and cause a bunch of attention to me while putting my personal business on blast for everyone to know. Its not cool and they are way to comfortable with coming in and doing this to people like me who dont cause any trouble. Also everytime i get a room the air conditioner is broken or the bed is completely sunken in and uncomfortable to even sleep on. They need to do a check up in every room to make sure everthing works and beds are in sleepable shape.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 29 Jan 2024
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Excellent

Romeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 19 Jan 2024
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Jeremy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 19 Jan 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Poor

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 17 Jan 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 Good

Angela

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 13 Jan 2024
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 Okay

Steve

Stayed 1 night in Jan 2024
Response from Sophia CSR on 13 Jan 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

8/10 Good

Maurice

Stayed 1 night in Jan 2024
Response from Sophia CSR on 13 Jan 2024
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

4/10 Poor

Crystal

Stayed 1 night in Jan 2024
Response from Sophia CSR on 1 Feb 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 Poor

Crystal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The water is hard on your skin, and the don’t do a good job on cleaning the room.
Stayed 4 nights in Jan 2024
Response from Sophia CSR on 13 Jan 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

10/10 Excellent

Marc

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on 11 Jan 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 12 Jan 2024
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Crystal

Stayed 3 nights in Jan 2024
Response from Sophia CSR on 27 Jan 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Terrible

Joel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have the housekeeper nock my door at 8:00am to cleaning my room I never answer if no came back to cleaning my room we have to many homeless arrown to the building
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 4 Jan 2024
Dear Guest,Thank you for your stay. We apologize for the inconvenience you faced. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Okay

Thomas

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT RAT IN ROOM THIS TIME
At least no rat in my room and crawling over me all night this time. Overpriced for condition.
Stayed 3 nights in Dec 2023
Response from Sophia CSR on 30 Dec 2023
Dear Guest,Thank you for your review. Please know that we have a dynamic price depending upon the availability of the rooms. So, we always advise our valuable guests to reserve their rooms as early as possible and get the advanced booking benefits.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Dear Guest,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 10-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Llegamos 4 horas despues del chek in y el cuarto estaba mui sucio el colchon de la cama sin sabanas tuallas sucias y el piso y el baño sucios y de buelta a resepcion a pedir mi refund personas con bosina tocando regeton un relajo no lo recomiendo para nada tube que buscar otro hotel mui mala experiencia!
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Dear Guest,I'm genuinely sorry to hear about the incredibly disappointing experience you had upon arrival at our hotel. The conditions you described are completely unacceptable and do not align with the standards we strive to maintain. Please accept our deepest apologies for the inconvenience and frustration this caused. We take your feedback seriously and will be investigating this matter thoroughly to ensure such occurrences are prevented in the future. Your experience is not reflective of our usual service, and we truly regret that we couldn't provide you with a pleasant stay. We understand your decision to seek another hotel and deeply apologize for the inconvenience you faced. If there's anything further we can do to address this issue, please feel free to call up the property.

8/10 Good

Toshiba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 21 Dec 2023
Dear Guest,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. If you have any further feedback or suggestions regarding your stay, please write to us. Thank you for considering us, and we look forward to welcoming you back soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience people are friendly room is awesome like being at home
Stayed 7 nights in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,That's fantastic to hear! Creating a home-like atmosphere and providing friendly service are top priorities for us. We're thrilled that your experience with us was so positive and that you found the room to your liking. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay whenever you're in the area!

8/10 Good

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 6 Dec 2023
Dear Guest,Grateful for the generous 8-star rating you've awarded us. Our utmost priority is to ensure our guests' complete satisfaction, so we're eager to receive any ideas or suggestions you might have for your future visits. We're excited about the chance to welcome you back on your next trip, aiming to provide you with an even more exceptional experience.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog park
Stayed 7 nights in Nov 2023
Response from Sophia CSR on 1 Dec 2023
Dear Guest,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

10/10 Excellent

Koichi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and room was nice and clean! It’s nice trip!
Stayed 2 nights in Sep 2023
Response from Sophia CSR on 29 Nov 2023
Dear Guest,Fantastic to hear that you enjoyed your trip and found our location and rooms to your satisfaction! Clean and comfortable accommodations are a top priority for us. If there's anything specific that made your stay particularly enjoyable

10/10 Excellent

Virginia

Stayed 1 night in Nov 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,We are truly grateful for your recent stay and for awarding us with a perfect 5-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.

10/10 Excellent

Marissa

Liked: Cleanliness, amenities
Disliked: Staff & service
Wish the pool was heated
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.