View from property

Reviews of Swan Lake Guest House

4.5 out of 5
Swan Lake Guest House
935 Ventnor Road, Ventnor, VIC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 230 reviews" "
Rating 8 - Good. 53 out of 230 reviews" "
Rating 6 - Okay. 8 out of 230 reviews" "
Rating 4 - Poor. 0 out of 230 reviews" "
Rating 2 - Terrible. 1 out of 230 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

PENG

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Prime location, within walking distance to Swan Lake
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprecedented Location with Spectacular Views!
Bernadette is a fabulous owner/host. This is the best place to stay onPhillip Island. The location, views and Bernadette’s local knowledge create an amazing experience. This place is very special.
Stayed 1 night in May 2023

8/10 Good

Andre

Stayed 1 night in Feb 2023

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place. An impromptu getaway was simply perfect thanks to Bernadette and Swan Lake House staff. Beautiful view, service and facilities. Catered to my fussy diet even with less than 1hours notice of our booking. Thank you so much!
Stayed 1 night in Feb 2023

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess was friendly and there was a nice large breakfast area. The bed was comfy and the spa was great!

10/10 Excellent

Mykhailo

Stayed 1 night in Sep 2022

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and peaceful.
Stayed 1 night in Jul 2022

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and welcoming. Thank you!
Stayed 1 night in Jul 2022

10/10 Excellent

Karen

Stayed 1 night in Jun 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was warm, friendly and accommodating. Bernadette made the stay what is was. Room and location were terrific and relaxing after a big Saturday night
Stayed 1 night in Mar 2022

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious with crisp clean bed linen. The balcony view was very beautiful and tranquil.
Stayed 1 night in Jan 2022

10/10 Excellent

Eoghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Super friendly host and great location
Stayed 1 night in Jul 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A personal touch
This is a very warm and homely, B&B type experience. The hosts are very experienced and went out of their way to make us comfortable. The bedroom is designed to be fairly basic but comfortable sleeping space, however the large and inviting lounge area is very much part of their hospitality that guests are encouraged to use. The views and grounds are a real highlight of the property. This would suit people looking for a personal, B&B experience hosted by owner/occupiers. Thank you for your hospitality.
Stayed 1 night in Jun 2021

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best located accommodation for a visit to the penguins.
Stayed 1 night in May 2021

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for visiting Penguin Parade
A great place to stay for a trip to Phillip Island. Swan Lake Guest House is walking distance to the Penguin Parade and a short drive to a lot of the other landmarks. We were warmly welcomed and our room was comfortable. Watching the wallabies from our balcony in the evening was a nice extra.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, delightful hostess, nice breakfast.
Stayed 1 night in Jan 2020

8/10 Good

Ant, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swan Lake is a beautiful property in a unique area of Victoria.
Stayed 1 night in Jan 2020

10/10 Excellent

Taylor, Somerville,Vic

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful house with multiple rooms. Owner is lovely. Very friendly. Penguins are a 1km walk, very close to nobbies lookout (water hole) Red Rock beach (Free BBQs), Smith's beach, go karts at the GP track. amaze'n'things, seal rock by boat the the jetty $85 cheaper for RACV member, pensioner discount and children. Take a trip to the chocolate factory in the way to Cowes Be sure to leave early as busy times roads are crazy.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and quiet rural setting. Great host and accommodation, everything you need. Ample parking well away from road.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely host, spotlessly clean, beautiful breakfast, beautiful views. No kettle in the room was frustrating, no toilet roll holder odd but not a problem. Bernadette a delightful host.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great great great great great great great great great
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to penguin parade
Visiting Phillip Island to watch the Penguin parade. Location is within walking distance to attraction. Beautiful views. This is a guest house not a hotel. Individual rooms with their own bathrooms. The family lives in a house adjacent to the guest house. Friendly service. Restaurants and town are a few miles away on two lane country roads. The bedroom we had was large with its own sliding glass door to outside. There was outside sitting area. The lobby is on 2nd floor with beautiful views of the bay. The breakfast provided was good. Toast, cheese, warm croissants, condiments, fresh fruit (watermelon & grapes) coffee and juice served with a smile and friendly conversation. We visited in autumn, the off season. The room we were in could use an additional chair and table inside. We could hear the guest in the room above us moving around. The gate to the guest house is next to swan lake. The gate opened at 3. You drive a gravel driveway and park on grass in front of house. Overall a Plesant stay.
Stayed 1 night in May 2019

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located for the Penguin Parade
Super friendly host, located so close to the penguins. Our room was spacious and comfortable with a large bathroom and wraparound balcony. Breakfast was inuded which was great. Swan Lake Nature Reserve is right next door and worth a quick look after breakfast, to see the birds.
Stayed 1 night in Apr 2019

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene location & quality accommodation!
Beautiful location, perfect accommodation for penguin viewing. Bernadette was a caring, thoughtful host. Close to natural highlights of Phillip Island and only ten minutes from local town and restaurants. Highly recommended!!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jess and Ben are so friendly and always ready to advise some good place to eat or visit in nearby areas.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from anon on 3 May 2019
You appear to need assistance in understanding the child surcharge policy. "Choose your Accommodation Check-in check-out Rooms Adults Children (note children coming need to be entered here" Rollaway bed fee AUD 60 per night" Hope this helps

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The property is immaculately clean. It bothered me that there was no toilet roll holders in the bathroom. i am not sure why this was the case. the owner is most welcoming but sometimes a bit over the top friendly. You can feel like an intruder not a guest on occasions. I wanted to watch the footy on Saturday night and I turned it on in the guest room and turned off the music that was playing. I went to my room only for 20sec to return to find the tv off and the music back on. ???????
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Thomas, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the swan lake, and can see wallabies and water birds easily. Tidy, clean and quite room with beautiful view. The hosts are nice and helpful.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location with a beautiful view Very close to the penguin parade and only 10 mins away from cowes
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the penguin parade at Phillip Island. Bernadette was a very friendly and bubbly host
Stayed 1 night in Jan 2019

10/10 Excellent

J, Melbourne (on holiday from UK)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views. Quiet location. Great for penguin parade.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was very helpful and friendly. Lovely place to stay
Stayed 3 nights in Oct 2018

10/10 Excellent

Verlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Phillip Island Accomodations!
What a great stay. Accommodations are great; super convenient location, beautiful location, wonderful service, and Bernadette is a great hostess.
Stayed 1 night in Nov 2018

10/10 Excellent

Tavis

This was a great B&B to stay at. Our host was very nice and had great recommendations for things to do and where to go eat on the island. My wife even forgot a sweater in the room and we got a nice note and the sweater back because she tracked us down before we left the island!
Stayed 1 night in Nov 2018

10/10 Excellent

SueT, Naples FL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Within walking distance to see the penguins. Continental breakfast was huge and delicious. The owner is super friendly and very knowledgeable. We had a great stay.
Stayed 1 night in Nov 2018