Executive Triple Room, 1 King Bed, Refrigerator, River View
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Reviews of A Palace on River - Rashmi guest House

3.5 out of 5
A Palace on River - Rashmi guest House
D, 16/28-A, Manmandir Ghat, Dasaswamedh, Varanasi, Uttar Pradesh

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 44 reviews" "
Rating 8 - Good. 19 out of 44 reviews" "
Rating 6 - Okay. 12 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 4 out of 44 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness
Great location but not very clean.
This hotel is in an excellent location for sure. Very close to the ghats and key activities in Varanasi. Walking distance to most everything important. It was not clean. Opened the wardrobe and giant dust bunnies flew all over. The floor wasn’t clean. You have to ask to have the hot water turned on only no one told us until the third day. Staff friendly and responsive when asked but you had to ask for whatever you needed. We stayed many days and I had to ask fir them to clean the floors etc. Towels were clean but stained and water pressure was a dribble. A bit over priced for what you get but an amazing location.
Stayed 8 nights in Mar 2019
Response from Faizan Ahmad on 31 Mar 2019
Dear Valued Guest, Greetings!! Thanks for your valuable response. You are most welcome. Our property is become old and cleaning and dusting is not enough so we are going to renovate it. After renovation the problem of dust would be no more. Regards.

6/10 Okay

Doctor, Boston

Liked: Cleanliness, staff & service, room comfort
Reserved room with River view at higher price. But unavailable so given room 301 on 4th floor. No refund. Long walk up stairs to 4 the floor, small,.needs updating, noisy, and no view. And they forgot to tell me to call desk to turn on hot water for shower. The next ight given room 302 with lovely view, bigger, updated, and quieter. Staff was very good after first night. Included breakfast at Dolphin is excellent.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

michael, moree nsw australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel looking over the Ganges, the resturant was nice and so to was the food, I would reccomend this hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with extremely good terrace restorant
Pleasant stay, extremelu helpfull staff and nice souranoundings, with a great view of teh sun rise!
Stayed 1 night in Feb 2018

8/10 Good

John, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Rooms were clean and comfortable. The staff was friendly. Complimentary breakfast at Dolphin Restaurant was a highlight. Great views from the dining room. Finding my way to the hotel initially was a minor issue.
Stayed 4 nights in Jan 2018

6/10 Okay

Premnauth

Liked: Staff & service, property conditions & facilities
TIPS on hotel,BOAT RIDES AND TRAVEL IN VARANASSI B
Room are small. Staff very friendly nd helpful. Rate as a 2 star for room size..but a 5 star for location.Taxi can't drip u to hotel or pick u up. You have to walk from taxi to hotel...about 10 minutes. Not safe to walk on the busy dusty roads. Tell the hotel to have a rickshaw [small 3 wheeler) to pick u up after taxi drop off and to take u to hotel..very cheap about 30 rupees cost. Do the same returning to airport. Hotel has hot decent food. Difficult to find a decent eatery in Old varnassi by ganges. Market is 1 minute away..can eat lots of fruits. You can negotiate boat ride price on the banks of ganges itself...lots of competitors..should not pay more than 150 to 200 rupees per hour. Streets r dirty nd dusty. If u can, walk with a small shield for your nose nd mouth when on the dusty road. Not suitable for children unless u stay in a 5 star hotel..they will suffer.

8/10 Good

Shuddhasattwa

Liked: Cleanliness, staff & service
Great location ...
Excellent location.. the hotel could be much better maintained thought

8/10 Good

WengTuck

Liked: Staff & service
Great Location, Good Service, Safe to stay in
The staffs are wonderful trying to keep the guests welcomed. Especially so are tour guides (names mentioned are Mr. Molu and Mr. Pappu) readily available. They had carried out their job professionally. I had a wonderful time staying in this guest house and I would recommend anyone who wants to stay here and get their money worth

4/10 Poor

Verified traveller

Disliked: Staff & service
Poor service.
Hotel booked for 2300 rs but they collected 2600 rs. Very poor service. Wanted a car to airport at 7 am and got only at 8 am.

6/10 Okay

Boz, Bristol UK

Liked: Cleanliness, staff & service
Great location next to Ghats.
Direct access down to Ghats. Restaurant unfortunately closed for refurbishment.

6/10 Okay

John

No frills
This hotel is really only good for the location, it is rated as a $$$ hotel in lonely planet but it was actually on par with a $ hotel. We selected the hotel based on the location and the fact there was a restaurant on the roof, we were only informed after we had checked in that the restaurant was under repair and not available. This is something they should have communicated to the booking.com as this would have changed our decision to stay there. The biggest frustration I was meet with was when checking out the hotel, although they offer card as a payment option they clearly don't really want to offer this method so only having a card to pay for the hotel I waited for over 20 minutes while the two men at the front desk incompetently dusted off a number of card machines and tried to take payment. The end result being one of the bus boys taking us on a 15 minute walk with all our suit cases to a cash point on route to a taxi. My view is if you are advertised/sponsored by trip advisor and lonely planet you should prepare that tourists will come and you should be able to fulfill the payment methods advertised.

6/10 Okay

Ian, Sydney Australia

Liked: Cleanliness, staff & service
In the heart of Varanasi
Whilst the room was a bit cramped and the facilities in the room fairly basic, it was clean and the rooftop restaurant (Dolphin) was excellent. The staff are most obliging and helpful. Varanasi is an acquired taste! The lane ways are crowded dirty and smelly but insights into Hindu culture are are plain to see.

10/10 Excellent

Linda , Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the Ganges
Not only does this hotel have a great location facing the Ganges but it also backs up to the charming Indian area that is great for walking & full of temples, food stalls & shops. What really makes this hotel unique is the staff, from the manager, to the front desk staff, the day guides & the porters. They are first class. The more upscale hotels in Varanasi do not have this location along with this staff. The rooms are comfortable as well with good beds, A/C, TV and some thoughtful additions. This hotel also has the charm of being Indian, with professional hospitality.

8/10 Good

Usanian, USA

Liked: Cleanliness
Nice hotel on Ganges
I stayed two days. Staff put me in touch with a good guide, Rohit, who was knowledgeable about many aspects of Varanasi, both sacred and secular, and flexibly adjusted to my specific interests (I'd recommend him). Hotel restaurant was very nice with a superb view over Ganges and good meals. It at the top of 5 flights of stairs which was fine with me but might be hard for a person who was frail or had trouble walking. There is a safety concern on some of the staircases coming down: dim lighting and stairs in unexpected places, NOT the same on each floor. That is, on (I think) the 3rd floor down from the restaurant there is an extra stair near the bottom as you turn, compared to 2nd floor and first floor. Could cause sever stumble. Stairs should be better lit or made more uniform or both. Room was rather small, only about 3 feet larger than the double-bed in each dimension, but that was adequate. Attached bathroom was OK. Top manager seemed quite competent but also gave impression of always being in a bad mood and angry inside himself (unclear at whom), despite polite face. Felt strange but could mostly be ignored. I hope he feels better. Patrons of hotel when I was there appeared to be mostly foreigners (westerners), for better or worse. Perhaps caters to them. In sum: good location, good guide, good restaurant, small rooms, requires good walking ability, and be careful descending stairs.

8/10 Good

Pravin, Alibag

Liked: Staff & service
Har Har Gange
It was end of my two days business trip , so wanted to take a good sleep before my next days morning flight. The staff has welcomed me by rose garland. it was a good surprise & gesture. My view is its a strictly for people who wants a sight seeing. location is great straight on banks of Ganga.Just couple of minutes from Kashi Vishweshwar temple. Rooms are congested. Restaurant is having fantastic view breakfast was ok. mainly occupied by foreigners.

6/10 Okay

Laura

Great location
The hotel is in a great location ! Food is good and rooms are ok.

8/10 Good

Allen, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
This hotel is in a good central location. The Standard rooms are fairly basic but comfortable. Don't get a Standard room if you like views and light, airy environment! The River View rooms are reportedly just the same except for the view and a complimentary minibar, and a much higher (2.5 times) price. The rooftop restaurant has great views and good food at reasonable prices. Staff on the front desk seemed a bit unfriendly when we first arrived but were much more friendly and helpful over the next few days.
View from the rooftop restaurant
Room 206 - adequate but not luxurious

6/10 Okay

Hong, California

Liked: Staff & service, room comfort
The location is great, facing the Ganga rivers Short walk to the main Ghat, where the night ceremony takes place. Room is ok, the bathroom has many small bugs during night, the shower is not separated. All these all not a problem for me given the prices paid. A staff there recommended a local guide and said it's tip based. I should have insisted to having the price fixed. In the end I paid 2000 INR for the "tip". That's not a lot of money, but he is not very knowledgeable and the guiding isn't worth the money. Plus he also brought me to a silk factory for shopping. In Varanasi, you don't need a guide and remember to negotiate the price up front, not afterward.

8/10 Good

Glenn, Park City

Liked: Staff & service
Location, location, location!!!
First, Varanasi is a crowded, dirty, rough city. So factor that into your accommodation expectation. That said, you will find no "better" hotel on the Ganges, in a better location. You are ON the river 100m down from the nightly ceremonies, and 150m upriver from the cremation ceremony. If you have the extra money, upgrade to the room on the top floor with the Ganges view. VERY nice! The Dolphin restaurant has excellent breakfast and daytime meals. Now for the nitty-gritty. You WILL NOT find this hotel on your own. Don't even try, you will only end with frustration. When you leave the airport, it is about 40-50 minutes taxi ride to Varanasi city. The taxi has to stop and drop you about 10 minutes walk from the hotel, no cars allowed. if you can find a kid/teenager to take you to the Rashmi Guest House/Dolphin Restaurant, DO IT! Don't try to find it on your own, you will fail. The city is a maze and chaotic. Just pay a kid 100 rupees and it will be the best 100 you spent on your entire vacation. When at the hotel, ask for their guide ROHIT. He speaks English very well, knows the city inside/out. You can walk around on your own, but your experience will be much better if you have Rohit hire a rowboat for you for a nighttime "cruise" and a sunrise "cruise". Hire their guide ROHIT, you will really not regret it!!!

8/10 Good

Dennis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't miss the rooftop restaurant!
Rashmi Guest House is conveniently located on the Ganges. It has comfortable rooms and a lovely rooftop restaurant. It is a bit of a maze to find the place after your taxi drops you off, but after you seek some local help it is easy to find after that!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt bra
Fantastiskt fräscht fint och bra service. Pangläge!!
Stayed 4 nights in Dec 2019
Response from Faizan on 8 Feb 2020
Respekterad Monica, Hälsningar från den heliga staden Varanasi !! Tack för din värdefulla recension. Det är väldigt snällt att ge oss 10 på 10. Hoppas att träffas snart. Tack med hälsningar, Faizan (FOM) Rashmi Guest House.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
J’avais déjà séjourné dans cet hôtel 3 fois il y a quelques années et j’avais été ravie par cet hôtel un peu ancien mais accueillant. L’hôtel est aujourd’hui dans un état de décrépitude avancé et le service déplorable. L’etabIissement est sale, non entretenu. Sur un séjour de trois nuits, la chambre, la salle de bain n’ont pas été nettoyées ; le lit jamais refait ! Le personnel n’est plus accueillant. L’emplacement de l’hôtel près du Ghat principal reste certes incomparable mais le prix des chambres est exorbitant considérant la prestation proposée. A éviter !
Stayed 3 nights in Feb 2019
Response from Faizan Ahmad on 2 Apr 2019
Dear Valued Guest, Greetings!! Thanks for your valuable review whatever it is negative. This is the way we can improve ourselves. We are very sorry what had happened to you. But believe us we are trying our best. Kindly give us one more chance to prove. Regards.

2/10 Terrible

Anónimo, España

Disliked: Cleanliness, property conditions & facilities, room comfort
Positivo solo tiene la ubicación. El hotel es un desastre y la organización un caos! No hubo día que no pasase por recepción y hubiese alguien quejándose. La habitación es viejísima y el baño más. Cada vez que necesitabas el agua caliente tenias que avisar para que encendiesen el calentador! El wifi va mal.
Stayed 2 nights in Nov 2018

8/10 Good

mw, JPN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフがフレンドリーで安心して泊まれる良い宿です。しかし部屋の質は女性や子供には向かないと思います。冷房は効きすぎるくらい。ホテル自体はガートや寺院に近いので、とても良い立地で観光向きです。隣接のドルフィンレストランもエアコンが効いていて快適。空港からタクシー送迎は往復1600Rsでした。(2018.10月時点)ただし手配を忘れられていることがあるので利用日の朝に再確認した方が良いです。また、日本人が宿泊の際には日本語の話せるガイドさんが寄ってくると思いますが、悪い人ではないです。ガイド代やボート代は先に交渉して納得してから手配をしてもらいましょう。土産物屋に連れて行かれると思いますが、買いたければ買えば良いし、買いたくなければ毅然とした態度を。相手もそういう商売なので、商談をされても気を悪くしないのが楽しく過ごすコツです。
Stayed 1 night in Oct 2018

10/10 Excellent

Fernando, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien hubicado
El personal muy agradable y la vista increíble. Absolutamente los recomendaría. El restaurante muy rico
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situato in posizione strategica, su uno dei Ghat. Personale gentilissimo ed efficiente. Ottimo ristorante. Le stanze porterebbero essere un po’ più pulite.
Stayed 3 nights in Sep 2018
Response from Faizan Ahmad (FOM) on 12 Sept 2018
Greetings from Rashmi Guest House!! Thanks for giving valuable review. Hope to meet you soon. Regards.

6/10 Okay

かっちやん, India　Rajasthan州

Disliked: Cleanliness, property conditions & facilities, room comfort
Ghatにちょー近くてロケーションは最高だが、リラックス度はいまいち。
ロケーションは最高だが、1ダブルベッドルームだったが、事前情報での湯沸かしポットがなかった。また1月末で寒かったのだが、ヒーターが作動しなかった。ベッドの位置がなぜかわからないが異常に高くて、腰を据えるところがなかったので落ち着かず。
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
One night in varanasi
Óptima localização junto ao ghat principal. Restaurante junto ao hotel é muito conveniente, com boa vista e boa comida. O espaço e pessoal da recepção são muito simpáticos. O quarto é demasiado pequeno. Cabe apenas cama e os hóspedes têm que passar a vez no corredor. Casa de banho com respiradouro que liga ao quarto do lado, ouve-se tudo, dá pouca privacidade. No geral, para uma noite em varanasi e tendo em conta os padrões locais, recomendo.
Stayed 1 night in Aug 2017

6/10 Okay

Tsuyoshi

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Saeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
まあまあのホテル
河に面している点はいい。チェックイン時間前に入れてくれた。ウエルカムドリンクが、他の客にジュースを出していたが、私たちには出なかった。忘れていた？？　花のレイをくれた。 エレベーターがなかったので、階段がきつかった。空港の送迎サービスが９００と書いてあったが、１６００請求された。

8/10 Good

EVELYNE

Liked: Cleanliness, room comfort
Emplacement exceptionnel
T errasse avec une vue exceptionnelle. Le restaurant était en travaux. Room service disponible uniquement. Un seul souci : l'eau chaude n'est pas toujours disponible.

8/10 Good

Ksenia

Liked: Room comfort
Отель расположен очень удачно
Отель расположен очень удачно. Номера довольно приличные, чисто. Горячей воды мало, с трудом хватало на двоих человек. Вечером, часов наверное в 9-10, закрывают двери на замки. Но охрана всегда рядом и когда постучишь, сразу открывают. Рядом с отелем много нищих и попрошаек, но чувствовали себя все равно в безопасности

6/10 Okay

Verified traveller

Liked: Staff & service
ガンガーに近く、一定の清潔さもあって、子供連れでも特に問題は無かった。ただし、値段が少し高いかな。また、窓が汚れていたこと、その窓は開けることが出来なかった事を考えると、リバービューのメリットは少なかった感じた。他にルーフトップが改装中など残念な点はあった。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

jech

Liked: Staff & service
立地が最高にいい
メインガードが目の前。部屋はせまく、あまり綺麗ではないが泊まるだけなら問題なし。ただ、壁があまりにも薄く静かには寝られなかった。 空港まで車を800ルピーで手配できた。

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
割高なホテル
リバービューの部屋に泊まったのだが、高いお金を払って泊まる価値はまったくなかった。確かに目の前にガートがあったが、ただそれだけでしかなく、部屋にはバルコニーはもちろん、テーブルや椅子までないのでガンジス川を見ながらゆったり過ごすことはできない。 屋上のレストランも改装中とかで閉まっていた。 シャワーも最悪で、お湯は出たが一本一本の線が横に拡散しすぎで、体にお湯を当てることは不可能だった。シャワーヘッドから出てくるお湯が開いた時の傘の骨そのものであった。仕方ないので、蛇口がへその上くらいの高さにあったので、体をかがめて蛇口から出てくるお湯を浴びた。 朝食はロビーでバッフェ方式で、日替わりのカレー、プーリー、オムレツ、トーストなどであった。 ルームサービスでビールを頼んだら1本300ルピーだったが、翌々日に別のホテルではまったく同じものが175ルピーでもってきてくれた。

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Céntrico y hermoso
Excelente atención y ubicación.

8/10 Good

Verified traveller

ガンジス川沿い
ガンジス川の川沿いにあるので景色は最高です｡場所が小路にあるので､タクシーは大通りまでしか行けませんので送迎が必要になります｡朝食はカレーが付いているので良かったです･

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CARLOS DAVID, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Great location, even if it a bit tricky to reach the place, but the good service in the hotel solve that issue. Great service, cleaning not bad at all ... so, I would definetely recomend it. I would be back for sure Perfecta localizaci'on, es complicado llegar al hotel pero el buen servicio del hotel lo soluciona sin problemas... definitivamente recomendable, yo repetir'ia sin dudas

2/10 Terrible

Holger, Frederiksberg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skuffende oplevelse
Hotellet markedsføres på Hotel.com som et 3,5 stjerners hotel, hvad det absolut ikke lever op til, og værelsesoplysningerne svarer ikke til virkeligheden: Der var hverken køleskab, minibar eller mulighed for at lave kaffe/te. Intet pengeskab eller skrivebord (end ikke en stol). De gratis toiletartikler bestod af 3 små stykker håndsæbe. Der var intet dagslys på værelset, idet vinduet vendte ud mod en smal, mørk og snavset skakt. Der var god udsigt over floden fra restauranten, men maden var ikke imponerende. Hvis man vil bo centralt, er beliggenheden midt i den gamle del af byen lige ned til floden perfekt, selvom man ikke kan køre dertil (de sidste 10 minutter må ske til fods gennem smalle, beskidte gyder).

8/10 Good

pierre, Feldborg

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
little rooms
very little rooms but good people, good restaurant and very well situated

8/10 Good

Suhaila, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción!
La localización del hotel es realmente cercana al río y se puede apreciar todo desde ahí, llegar es un poco complicado pero vale la pena la ubicación, la habitación es amplia y cumple con las condiciones que promete, el restaurante del hotel no es tan bueno pero son delos pocos hoteles que incluyen el desayuno en La India. Les recomiendo mucho hacer el tour con guía, nuestro guía se llamaba "Molu" y si les es posible preguntar por él en el hotel háganlo, nos llevó a conocer lugares increíbles, incluso nos llevó a comer a un lugar muy local y sentir la verdadera India y el costo es a voluntad de cada quien así que realmente pagas lo que crees justo, bastante buena opción, hizo de nuestro último día en India algo para recordar...